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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Easy and fast
October 7, 2023

Super easy to creat, question are very easy to answer. I enjoyed creating this document. Free of charge

Date of experience: May 11, 2023
Florida
1 review
0 helpful votes
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Great
October 7, 2023

Loved how timely and effective these templates are. They are concise and accurate and are very helpful

Date of experience: May 11, 2023
GB
1 review
0 helpful votes
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Refund letter
May 11, 2023

Extremely helpful and easy to understand, will use this again I am sure.

Date of experience: May 11, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Colorado
1 review
0 helpful votes
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Very good letter
May 11, 2023

Very good letter for what I was looking for the rentl agreement breaking by tenants

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Pennsylvania
1 review
0 helpful votes
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Easy To Download
May 11, 2023

I would have given 5 stars, but it did not say credit card info would be needed, even for free 7-day trial, if I create the will on their site and want to download it afterward. However, it is free to download without having to create it on their site. I deleted the document on their site and downloaded the template directly to MS Word. Very easy!

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

Guam
1 review
0 helpful votes
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Very helpful template
May 11, 2023

Very helpful template. I used this template to help me create an effective parenting plan for my three children. This made it simple and easy for both parents to understand and I definitely recommend all parents going though custody issues to use this template as well.

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Texas
1 review
0 helpful votes
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Free power of Atty
May 10, 2023

Site was very easy to use and down load. I have nothing else to describe.

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Arkansas
1 review
0 helpful votes
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None
May 10, 2023

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Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the rating.

California
1 review
0 helpful votes
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This is a great site! SUPER fast and easy.

I got a form in minutes and it appears to be an excellent start. To my surprise, I stayed on the site and read a lot of very useful information, adding to the value. You can't go wrong with these guys.

Cheers,
John

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

California
1 review
0 helpful votes
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Helpful
May 10, 2023

I am a landlord and wanting quick eviction information due to a tenant being over a month behind. This page has offered great information and resources at the best price. I really appreciate it, thank you!

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

North Carolina
1 review
0 helpful votes
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Amazing!
May 10, 2023

I liked this template due to its ease to fill out the blanks. It's very convenient and helpful. If you need an EAP and don't know where or how to start, this is it!

Date of experience: May 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Lulu, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Ohio
1 review
0 helpful votes
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I needed this
May 10, 2023

I needed this form for my nieces for my sisters estate

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.

Louisiana
1 review
0 helpful votes
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Thank you for providing this service! I tried five others who claimed to be "free" but were not!

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

California
1 review
0 helpful votes
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User friendly
May 9, 2023

Quick, easy service! Was able to get the template I needed.

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Michigan
1 review
0 helpful votes
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I liked that i could use a word or pdf format for the documents. Easy to download without having to signup for an account! Thankyou!

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

California
1 review
0 helpful votes
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Very helpful
October 7, 2023

This was supposed to be a free document and you made me enter my cc information so yoj can charge my account.

Date of experience: May 9, 2023
Virginia
1 review
0 helpful votes
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Yes
May 9, 2023

Good, I'm satisfied with the web site providing this form

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

New York
1 review
0 helpful votes
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Easy and thorough
May 9, 2023

The form contained items I would not have thought to include in month to month rental agreement. Fast and easy to use.

Date of experience: May 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

Zambia
1 review
0 helpful votes
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Awesome
May 9, 2023

Makes work easy. Was struggling to come up with a proper contract but this was helpful.

Date of experience: May 8, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Missouri
2 reviews
0 helpful votes
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Exactly what I needed
May 9, 2023

I was able to quickly find what I needed.
It was also easy to access a pdf or word file.
This site saved me a lot of time.

Date of experience: May 8, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Duane! Your positive feedback is much appreciated.