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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Lease
October 7, 2023

It is easy and quickly. I need help to make a lease for a room. I am going to try it. After that I ca do a real review

Date of experience: August 7, 2023
Alaska
1 review
0 helpful votes
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Quick
August 7, 2023

Very easy to use but it says it's free but it's not. The review isn't necessary in my opinion. It takes time

Date of experience: August 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber, Becky. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Pennsylvania
1 review
0 helpful votes
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Ah
October 7, 2023

Said it was free. Not so. All ljhgfssseyikjbgg u jhgh uh c fought you iitre red 5 we r u g 57.80 874yj u tuyuui

Date of experience: August 6, 2023
Texas
1 review
0 helpful votes
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First time on site
August 7, 2023

This is my First time to use this site.
There for I can not give a good
Or accurate reference of it's ease of use or content.

Date of experience: August 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon!

Massachusetts
1 review
0 helpful votes
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Good
October 7, 2023

Good examples of your business helps plan out better days. Business makes a viewer read and understand the reviews!

Date of experience: August 5, 2023
Georgia
1 review
0 helpful votes
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Sight was good easy to follow but be careful if you don,'t save your documents
Had to go back in to complete my task

Date of experience: August 5, 2023
Florida
2 reviews
0 helpful votes
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Rent increase
August 5, 2023

Creating profile of rent increase to tenant and follow up of increase to tenant and their response to increase

Date of experience: August 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Judi, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

North Carolina
1 review
1 helpful vote
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Need to edit my letter of recommendation for my employee will not let me review it unless I start a free trial or purchase.

Date of experience: August 4, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon!

Ohio
1 review
0 helpful votes
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Rent Agreement
October 7, 2023

Easy to go through and fill out, with very detailed guidelines and questions that make it feel safe and secure

Date of experience: August 4, 2023
New York
1 review
0 helpful votes
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Greatgreat
October 7, 2023

Our veterans by providing veterans exposed to toxic substances like burn pits the care and benefits they have earned," said Rep. Espaillat. "To get the benefits you are entitled to, I urge veterans in my district to file a claim by the August 9 deadline for receiving backdated benefits."
Amazing just the best over all great

Date of experience: August 3, 2023
Tennessee
1 review
0 helpful votes
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Rental lease
August 4, 2023

Very professional and easy to use. I highly recommend. Very helpful filling automatically with just answering simple and specific questions

Date of experience: August 3, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for sharing your feedback with us and the community, Paula.

California
1 review
0 helpful votes
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Rental property
October 7, 2023

Great experience and I am happy to be able to get a lease with the landlord thank you alot. Really a big help.

Date of experience: August 3, 2023
Virginia
1 review
0 helpful votes
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It was easy to complete the form and to customize the options. I would like to have had the ability to do more customization under each category, but this will do.

Date of experience: August 1, 2023
Arkansas
1 review
0 helpful votes
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Easy and legal
October 7, 2023

Thanks. Works great. We needed this for a long time. Finally. We can get on with our lives. Life is better.

Date of experience: August 1, 2023
Mississippi
1 review
0 helpful votes
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It's a good website to uses pros are it didn't take a lot of time to figure out what to do. Would recommend this site to any one.

Date of experience: August 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Preston, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

New York
1 review
0 helpful votes
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Good
October 7, 2023

Great documents, was easy to use definitely recommend. Subscription was easy. Will use every time for my important documents

Date of experience: July 30, 2023
Mississippi
2 reviews
0 helpful votes
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Cannot review until I see the completed document. How can you possibly expect any sort of glowing review when you have so far provided nothing?!

Date of experience: July 27, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber, Charlie. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Ohio
1 review
0 helpful votes
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It was quick and easy
October 7, 2023

It helps make things easy and if you ever do need a transcript it's cheap and helpful for anything you need

Date of experience: July 27, 2023
Texas
1 review
0 helpful votes
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Easy
July 27, 2023

Easy process to navigate the website. However, I feel unecessary to write the review. I think with the overall rating it's sufficient

Date of experience: July 27, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber, Ana. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Please accept my apologies for any confusion that may have arisen. To clarify, you do have the option to exit the review process at any time, it is not required.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

Maryland
1 review
0 helpful votes
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It was very easy to get through the process of making my contract. I will definitely be using them again.

Date of experience: July 26, 2023