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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Nigeria
1 review
0 helpful votes
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Helpful
September 28, 2023

Easy and reliable documents, well explained and simple to understand

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found our documents easy, reliable, well-explained, and simple to understand. Your feedback is greatly appreciated, and if you ever need more assistance or documents in the future, don't hesitate to reach out. Thank you!

Georgia
1 review
0 helpful votes
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Tytt
September 28, 2023

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Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the rating.

Tennessee
1 review
0 helpful votes
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Usually places say they are free but what they mean is that they are free when you sign up for a 7 day trial and then they will bill you. This was actually immediately downloadable. Thank you!

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're glad to provide a straightforward and genuinely free service without hidden fees or trials. If you ever need more documents or assistance, don't hesitate to return. Thank you for using our service, and we're here to help!

Florida
1 review
0 helpful votes
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AWESOME TOOL
September 28, 2023

Was able to create a very comprehensive employment agreement very detailed

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

That's fantastic to hear! Creating a comprehensive and detailed employment agreement is important, and we're glad our service helped you achieve that. If you have any more document needs or questions in the future, feel free to reach out. Thank you for using our resources!

AE
1 review
0 helpful votes
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Well done
September 28, 2023

Well brief and explain almost every corner of agreement

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that our resources helped you understand and create a well-detailed agreement. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is important to us!

South Africa
1 review
0 helpful votes
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50/50 Partnership agreement
September 28, 2023

The explanation on each clause is very helpful to business beginners. The language is simplified and easy to understand. I like the multiple options given.

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found the explanations on each clause helpful, and that the language was simplified and easy to understand. Providing multiple options is important to cater to various needs, and we're glad you appreciated that. If you ever require more guidance or documents in the future, please feel free to return. Thank you for your valuable feedback!

California
1 review
0 helpful votes
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Great
September 28, 2023

Easy to navigate through very clear and concise it's nice not having to be a genius to be able to use

Date of experience: September 27, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our platform easy to navigate, clear, and concise. Making our resources accessible to all is one of our goals, and we're glad you found it user-friendly. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for your feedback!

Oklahoma
1 review
0 helpful votes
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Just on trial basis
October 7, 2023

Good site. Has lot of good questions about the place. Just seeing how it works on trial basis.so will see how it goes

Date of experience: September 27, 2023
IR
1 review
0 helpful votes
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New vision
September 27, 2023

Good experience,easy and accessible,it would be helpful each boilerplate has the terminology of its legalese and its technical words related to that subject

Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our services, finding them easy to use and accessible. Your suggestion about including terminology explanations for legal and technical terms in our boilerplates is valuable, and we'll definitely consider it for future improvements. Your input helps us enhance our offerings to better meet your needs. Thanks again for choosing our company!

TW
1 review
0 helpful votes
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This was really terrible
September 26, 2023

Legaltemplates is a scam. Do NOT trust this company, the legal documents are NOT going to hold up.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
[email protected].

Looking forward to connecting with you.

New York
1 review
0 helpful votes
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Easy to use format
September 27, 2023

Follow instructions, easy operation, great value. Everything went smooth until the end when having to fill out this review with a hundred (100) characters.

Date of experience: September 26, 2023
Washington
1 review
0 helpful votes
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Useful tool for learning and practice
September 26, 2023

A lawyer working for a 501c3 law practice providing legal services for low income seniors in California told me that he trusted that I could create the Trust amendment I need using forms available online, when I stated that I could not afford to pay a lawyer's fee. I reviewed this site listed in a duck duck go search for 'Trust amendment forms' as a practice exercise. I printed out the pdf easily to review so that I can be prepared to try to create the document online. So far so good. I am proceeding with caution and appreciate what is offered by this website.

Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for sharing your experience with us. We're glad to hear that our website provided you with the resources you needed to review and prepare for creating your Trust amendment. We understand that legal services can be expensive, and we're here to support individuals like you in accessing the information and tools necessary to navigate legal matters more affordably. If you have any questions or need further assistance during the process, please don't hesitate to reach out. We wish you the best of luck with your Trust amendment, and we're here to help every step of the way.

Texas
1 review
0 helpful votes
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Great site
October 7, 2023

This side is simple and easy to use. I got exactly what I needed without a hassle or needing help from anyone

Date of experience: September 26, 2023
Michigan
1 review
0 helpful votes
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Needed Best forms? Your Here.
September 26, 2023

All you need, no fluff. Was the fourth webpage i tried, truly free, ez, and the most i needed to do was fill out this form.

Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your straightforward feedback! Our goal is to provide a user-friendly and hassle-free experience for our users. We're thrilled to hear that you found our website to be truly free, easy to use, and that the form-filling process met your needs. If you have any more tasks or questions in the future, please feel free to return, and we'll be here to assist you. Thank you for choosing our service!

Texas
1 review
0 helpful votes
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Eviction Notice
September 25, 2023

The process was simple and pertinent to my intent for the deadbeat tenant.
I would definitely recommend Legal Templates to anyone who conducts business.

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad to hear that our service met your needs. Your recommendation means a lot to us. If you ever need assistance again, please don't hesitate to reach out.

New York
1 review
0 helpful votes
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Arbitration clause
September 25, 2023

I found this site very simple, effective and straight to the point.

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your feedback! We're delighted that you found our site simple, effective, and straightforward. If you ever have more questions or need assistance in the future, feel free to return. Thank you for choosing our services!

Louisiana
1 review
0 helpful votes
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Easy Peezy
September 25, 2023

Doing this has never been easy. You don't need a lawyer to prepare this paperwork.

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your feedback! We're delighted that you found our site simple, effective, and straightforward. If you ever have more questions or need assistance in the future, feel free to return. Thank you for choosing our services!

India
1 review
0 helpful votes
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.
September 25, 2023

...

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the rating.

Texas
1 review
0 helpful votes
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Title Change Sample
September 25, 2023

Easy to download and work with the site. Great source of information.

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're pleased to know that you found it easy to download and work with our site, and that you consider us a great source of information. If you ever have more questions or need assistance, feel free to return. Your satisfaction is important to us!

Georgia
1 review
0 helpful votes
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Easy and fast.
September 25, 2023

Found easily. Everything explained well. Was very happy to know not to sign until in front of a notary. Very helpful.

Date of experience: September 25, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our information easy to locate and well-explained. It's important to us that our users have a clear understanding of the processes involved. Your awareness about not signing until in front of a notary is a crucial detail, and we're glad we could provide that guidance. If you ever need further assistance, don't hesitate to reach out. Thank you for your positive feedback!