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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Excellent
October 12, 2023

It's good and efficient. Overall the experience was good.

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're glad to hear that you found our service good and efficient. We appreciate your support!

Bangladesh
1 review
0 helpful votes
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Good
October 12, 2023

Its good. This review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your genuine feedback and your transparency about your review. Thank you for sharing your positive experience!

Australia
1 review
0 helpful votes
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Partnership Agreement
October 12, 2023

Excellent - easily modified to suit common law jurisdictions

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found our service adaptable for common law jurisdictions. Your feedback is much appreciated! If you have any further suggestions or comments, please feel free to share them with us.

District of Columbia
1 review
0 helpful votes
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MD and NYC lease extensions
October 11, 2023

Love this site! They are so great and easy to work with. I signed up for the service for one month just to pay them something because it was so helpful to have. I don't really need templates, etc. every month so I cancelled, but I wanted to pay them somehow!

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

We truly appreciate your kind words and support! It's great to hear that you had such a positive experience with our service. Your willingness to support us means a lot, and we're here whenever you need us. If your needs change in the future, we'll be happy to assist you again. Thank you!

Colorado
1 review
0 helpful votes
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Thanks for providing this for free. Needed a basic termination letter and was able to download a template!

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're glad we could help you with your termination letter needs. If you ever require assistance in the future, don't hesitate to return. It's our pleasure to provide useful resources for free.

India
1 review
0 helpful votes
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Understanding legal documentation
October 11, 2023

Provides good understanding of law and legal requirements

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that our platform has provided you with a good understanding of law and legal requirements. Our aim is to make legal information accessible and comprehensible. If you have any further questions or need assistance, please feel free to reach out. Thank you for your positive feedback!

Oklahoma
1 review
0 helpful votes
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Great service
October 11, 2023

Needed an eviction notice and it was super easy and fast to create and print from this website. Will recommend to my friends for sure.

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for sharing your positive experience with us! We're thrilled to hear that our service made it easy and fast for you to create an eviction notice. Your recommendation means a lot, and we're here to assist you or your friends anytime you need.

GB
1 review
0 helpful votes
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How clear and useful
October 11, 2023

Easy breezy, and to the point. No unnecessary information. Love this site.

Date of experience: October 11, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our service straightforward and efficient. Thank you for your kind words and for loving our site! If you ever need assistance in the future, don't hesitate to reach out.

Arizona
1 review
0 helpful votes
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It was easy to navigate and so helpful I greatly appreciate this service

Date of experience: October 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad to hear that you found our service easy to navigate and helpful. We appreciate your feedback and are here to assist you whenever you need us.

Texas
1 review
0 helpful votes
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Good Experience
October 10, 2023

Fulfilled as promised. Except for having to leave a fifty word review. I think I need more words.

Date of experience: October 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We appreciate your understanding and keeping your review concise. If you ever wish to share more thoughts or require additional assistance, please don't hesitate to reach out. Your satisfaction is important to us.

California
1 review
0 helpful votes
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What a find!?
October 9, 2023

For the small business owner, this is a great site to get some contract templates.

Date of experience: October 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our site valuable for small business contract templates. Thank you for your support and for choosing our services. If you have any more business-related needs or questions, feel free to reach out. We're here to assist you!

Montana
1 review
0 helpful votes
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Easy to read, easy to understand and shows Montana Law.

Thank you!

Date of experience: October 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found our content easy to read, understand, and relevant to Montana law. Your positive feedback is appreciated. If you have any more questions or need further information, don't hesitate to reach out. We're here to help!

Georgia
1 review
0 helpful votes
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Great customer service
October 9, 2023

Mr Andy was exceptionally helpful on our call today. He also reminded me of the many benefits of having LegalTemplates whenever I may need it. Thanks again!

Date of experience: October 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're delighted to hear that Mr. Andy provided exceptional assistance, and we appreciate your continued support of LegalTemplates. If you ever require further help or have more questions in the future, please don't hesitate to reach out. We're here to assist you!

Pennsylvania
1 review
0 helpful votes
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Great for quick legal protection
October 9, 2023

Site has everything I need to be legal and safe in my business and personal activities

Date of experience: October 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our site provides you with the resources you need for your business and personal activities. Your safety and legal compliance are important to us. If you ever have more questions or require further assistance, please feel free to reach out. Thank you for choosing our services!

Minnesota
1 review
0 helpful votes
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Great
October 8, 2023

Enjoy the work, very well created and clear. Clients love it.

Date of experience: October 8, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're delighted to hear that you and your clients are enjoying our work.

Zimbabwe
1 review
0 helpful votes
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Managing Partner
October 8, 2023

I love the comprehensiveness in the documents, they helped me to facilitate my business development duties

Date of experience: October 8, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're thrilled to hear that our document outline has been helpful in facilitating your business development duties. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Philippines
1 review
0 helpful votes
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Great app!
October 8, 2023

I've been using website for a while now and I'm genuinely impressed! The user interface is sleek and intuitive, making navigation a breeze. Features that once seemed complex on other platforms are simplified and more accessible here. The performance is smooth, and the loading times are minimal, which is a huge plus in today's fast-paced digital age.

One of the standout qualities of this app/website is its responsive customer support. Any queries I had were addressed promptly, showing that the team behind [App/Website Name] truly values its users. It's clear they prioritize feedback and are constantly working to improve and innovate.

Date of experience: October 7, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for your wonderful feedback! We're delighted to hear that you're impressed with our user interface, accessibility, performance, and customer support. We're committed to providing the best experience for our users and continually improving. If you ever have more questions or suggestions, please feel free to reach out. Your input is greatly appreciated!

New York
1 review
0 helpful votes
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Great help with a continuity plan
October 7, 2023

I needed to write a continuity plan for my business and did not know where to start. Legal Templates has a template that made it easy for me to write a plan that addresses my needs and helps my company.

Date of experience: October 7, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that Legal Templates was able to assist you in creating a continuity plan for your business. It's crucial to have such plans in place, and having a helpful template can make the process much smoother. If you have any more business-related needs or questions in the future, don't hesitate to reach out. Your preparedness is essential for your company's success!

Florida
1 review
0 helpful votes
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Helpful
October 7, 2023

Convenient free time saving and extremely helpful
Easy to understand and easy download

Date of experience: October 7, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our service convenient, time-saving, and extremely helpful. Making information easy to understand and download is one of our top priorities. If you ever need more assistance or have further questions in the future, please feel free to reach out. We're here to help!

Illinois
2 reviews
0 helpful votes
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Legal Template Aid
October 6, 2023

This has been very helpful. I am just beginning a new journey and it has given me some markers to ease my way. I appreciate what you have done to outline the smooth paths and the rocky ledges.
Thank you

Date of experience: October 6, 2023
Betty K. — LegalTemplates Rep
over a year old

I'm so glad to hear that our guidance has been helpful as you embark on your new journey. Remember that every path, whether smooth or rocky, contributes to your growth and learning. If you ever need more assistance or have questions along the way, don't hesitate to reach out. Wishing you all the best in your endeavors!