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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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It is a good starting point but I will need to add essential elements to make it legal for Nebraska.

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're glad to hear that our form served as a helpful starting point for your needs. If you require assistance in customizing the document to meet Nebraska's legal requirements, feel free to reach out. We're here to help ensure your document meets all necessary specifications.

California
1 review
0 helpful votes
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Easy and Free
March 21, 2024

Just downloaded it. The form appears to be exactly what I need. I will fill it out and have it reviewed by a legal professional.

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

That sounds like a prudent approach. We're glad the form appears to meet your needs. If you have any further questions or need assistance in the review process, feel free to reach out.

California
1 review
0 helpful votes
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Free Template
March 21, 2024

The template was free. I like that price. It's my favorite price to pay, it really is. This review is required to be 50 characters.

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear you appreciate our free templates! We strive to provide valuable resources at no cost. If you have any further feedback or need assistance, don't hesitate to reach out.

India
1 review
0 helpful votes
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Well written
March 21, 2024

Simply,legally and elegantly written.suitable for students and lawyers

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We aim to create documents that are clear, legally sound, and suitable for various users, from students to professionals. If you have any further feedback or need assistance, please feel free to let us know.

Illinois
2 reviews
1 helpful vote
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Not free
March 21, 2024

Not free. Only use if you plan to pay. They wait until you fill out all of your information before requiring payment.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 10 am to 7 pm EDT at [email protected]

Washington
1 review
0 helpful votes
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Classic
March 21, 2024

So simple and easy to be adopted and adjusted. This will be used in future as a model or samples

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our document simple and easy to adapt for your needs. It's wonderful to know that you plan to use it as a model or sample for future use. If you ever need more templates or assistance, we're here to help. Thank you for your feedback!

Lesotho
1 review
0 helpful votes
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EMPLOYMENT RECOMMENDATION
March 21, 2024

Have not much experience other than mining construction

Date of experience: March 21, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for sharing! If you ever need assistance or resources related to mining or construction, feel free to reach out. We're here to help provide guidance and support based on your needs and experiences.

Florida
1 review
0 helpful votes
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Easy Access
March 20, 2024

The website was easy to navigate and understand. There was no surprises or attempts to sell something.

Date of experience: March 20, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our website easy to navigate and free from surprises or sales attempts. Providing a seamless experience is our priority, and we're glad you had a positive experience. If you have any further feedback or need assistance, please don't hesitate to reach out.

Missouri
1 review
0 helpful votes
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Great Resource!
March 20, 2024

It was so nice to be able to download a document without going through and having to give a load of personal information. Thank you for a great resource

Date of experience: March 20, 2024
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're glad you appreciated the straightforward process of downloading without having to provide personal information. If you have any further needs or questions in the future, don't hesitate to reach out. We're here to help!

GB
1 review
0 helpful votes
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Excellent. Exactly what i needed
March 20, 2024

Very useful and adequate for my need. It ticks all the boxes

Date of experience: March 20, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our resource met your needs perfectly! If you ever have more boxes to tick or need further assistance, feel free to reach out. We're here to help in any way we can.

Georgia
1 review
0 helpful votes
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Document SAVED
March 20, 2024

This template saved me a lot of time and helped me avoid fees! Thank you!

Date of experience: March 20, 2024
Betty K. — LegalTemplates Rep
over a year old

You're welcome! We're delighted to have been able to save you time and help you avoid unnecessary fees. If you ever need more assistance or have any questions, feel free to reach out. We're here to help!

California
1 review
0 helpful votes
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Asking customers for a bank card if apply for a free trial what a joke blah blah blah blah blah blah

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 10 am to 7 pm EDT at [email protected]

Texas
1 review
0 helpful votes
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Great and easy experience!
March 20, 2024

I was looking for a simple, printable lease agreement example for my students and some other sites required my credit card info for a free trial. I just wanted one example to show my students and LegalTemplates provided that quick and easy for me. Thank you!

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're glad we could provide you with the simple, printable lease agreement example you needed for your students without requiring any credit card information. We appreciate your support!

Colorado
1 review
0 helpful votes
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After spending many minutes going through a draft rental agreement, I had to register and provide a credit card for a "free" trial period. If I knew that before I started, I would not have bothered.

LegalTemplates attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us. We have received your review and would like to address your concerns. In order to provide you a prompt resolution we will be reaching out via email.

Alternatively you can contact me directly during business hours from Monday - Friday 10 am to 7 pm EDT at [email protected]

North Carolina
1 review
0 helpful votes
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My experience with site jabbor
March 20, 2024

My experiences with site jabber.com has been wonderful.,Everything i need business or pleasure they always have available

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're thrilled to hear that we've been able to meet your needs.

Florida
1 review
0 helpful votes
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Great Resource!
March 19, 2024

I found a document that will be a good basis for what I need to draft.

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

Great to hear! If you need any assistance or further customization, feel free to reach out. We're here to help!

Florida
1 review
0 helpful votes
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Amazing Tool
March 19, 2024

User friendly, and easy to navigate tons of resources.

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

We're glad to hear you found our platform user-friendly and packed with resources. If you ever need assistance or have any questions, feel free to reach out. We're here to help!

Florida
1 review
0 helpful votes
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Excellent
March 19, 2024

This was very user friendly and a big help. Especially when it came to making sure everything that was included was necessary and nothing was being left out.

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our platform was user-friendly and helpful, especially in ensuring completeness and accuracy. If you ever need further assistance or guidance, don't hesitate to reach out. We're here to support you!

Nevada
1 review
0 helpful votes
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Easy & Efficient
March 19, 2024

I'm a landlord looking for a lease agreement to use for a new tenant. This site is easy to use and provided what I needed. Thank you!

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

We're delighted to have been able to assist you in finding the lease agreement you needed for your new tenant. If you have any further questions or require additional assistance, please don't hesitate to let us know. Thank you for choosing our platform!

Texas
1 review
0 helpful votes
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Exactly what I was looking for
March 19, 2024

Was great to find the form I was looking for without being ask to make a purchase

Date of experience: March 19, 2024
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found the form you needed without any pressure to make a purchase. If you have any other needs or questions in the future, feel free to reach out. Thank you for using our platform!