Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LegalTemplates

LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
See all photos
How would you rate LegalTemplates?
grey stargrey stargrey stargrey stargrey star

LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Josh X.
Unfollow Josh X.
Share Review
Report Review

Surprisingly fast
October 26, 2022

I needed a simple letter of intent and was pleasantly surprised that I could download it directly and without having to fill out a bunch of forms or give my info.

Date of experience: October 26, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Josh! Your positive feedback is much appreciated. We are glad to hear you took advantage of the Letter of Intent document :)

Florida
1 review
0 helpful votes
Follow Tom W.
Unfollow Tom W.
Share Review
Report Review

POA for medical for a friend
October 26, 2022

It was pretty simple to find the form and read thru it. I downloaded the form to have in the event I become her new POA.

Date of experience: October 26, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Tom! Your positive feedback is much appreciated. We are happy to hear you downloaded the POA without any issues :)

Idaho
1 review
0 helpful votes
Follow Ryan A.
Unfollow Ryan A.
Share Review
Report Review

WooW WooW!
October 26, 2022

WooW WoooW! Wooooow! WooW WoooW! Wooooow! WooW WoooW! Wooooow!

Date of experience: October 26, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Ryan! Your positive feedback is much appreciated.

Canada
1 review
0 helpful votes
Follow joseph X.
Unfollow joseph X.
Share Review
Report Review

Property manager
October 26, 2022

Very well done - comprehensive and clearly written.

Date of experience: October 26, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Joseph! Your positive feedback is much appreciated.

Ohio
1 review
1 helpful vote
Follow Lu I.
Unfollow Lu I.
Share Review
Report Review

Easy to use
October 26, 2022

The download was quick and simple, and the document was exactly what I needed.

Date of experience: October 26, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Lu! Your positive feedback is much appreciated.

India
1 review
1 helpful vote
Follow rao raman Z.
Unfollow rao raman Z.
Share Review
Report Review

One of the best guide
October 26, 2022

It helps many new people who wants to go for an agreement.

Date of experience: October 25, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Rao! Your positive feedback is much appreciated.

California
1 review
1 helpful vote
Follow RuthE Q.
Unfollow RuthE Q.
Share Review
Report Review

Super Easy!
October 25, 2022

Really super easy and accessible - and not trying to sell me document preparation and execution.

Date of experience: October 25, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, RuthE! Your positive feedback is much appreciated.

Oregon
1 review
1 helpful vote
Follow VS E.
Unfollow VS E.
Share Review
Report Review

POA
October 25, 2022

Took me right where I needed to go without redirecting me to other links or other information that was irrelevant to my search.

Date of experience: October 24, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, VS T.! Your positive feedback is much appreciated. We are happy to hear the search feature works well.

Texas
1 review
1 helpful vote
Follow Allyson T.
Unfollow Allyson T.
Share Review
Report Review

Wonderful Straightforward forms!
October 24, 2022

Quick lookup with search engine and accurate for for what I needed

Date of experience: October 24, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Allyson! Your positive feedback is much appreciated.

Missouri
1 review
1 helpful vote
Follow corey Y.
Unfollow corey Y.
Share Review
Report Review

Awesome
October 24, 2022

Loved it it was very easy to find the paper that i needed. Honestly the only part of this that was terrible was being forced to leave this review

Date of experience: October 24, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Corey! Your positive feedback is much appreciated. We are sorry about the misunderstanding. In order to obtain the free templates we do not require a review. We hope you enjoyed using our free legal templates.

California
1 review
1 helpful vote
Follow Kurt G.
Unfollow Kurt G.
Share Review
Report Review

Very helpful information
October 24, 2022

I was referred to the site by my attorney. I accessed the two forms and was able to download with minimal hassle.

Date of experience: October 24, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you for your rating and for using our legal templates, Kurt!

New Jersey
1 review
0 helpful votes
Follow Marc E.
Unfollow Marc E.
Share Review
Report Review

I signed up for the templates but I could not find a template for apps... they had for websites. I need the privacy policy for apps. I'll continue looking elsewhere.

Date of experience: October 24, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Marc! Your feedback is much appreciated. I apologize if a Privacy Policy for apps wasn't available on Legal Templates. I will relay your feedback to our Product Team :)

California
1 review
0 helpful votes
Follow Qu U.
Unfollow Qu U.
Share Review
Report Review

Thorough Resource
October 23, 2022

Very helpful, insightful, and sufficient for our needs. Thanks!

Date of experience: October 23, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Qu! Your positive feedback is much appreciated.

South Africa
1 review
0 helpful votes
Follow Mmamoseneke O.
Unfollow Mmamoseneke O.
Share Review
Report Review

Excellent
October 23, 2022

Easy to use and straight to the point. I immediately found what I was looking for, and had access to explanation of each section.

Date of experience: October 23, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Mmamoseneke! Your positive feedback is much appreciated. We are happy to hear the website was easy to use :)

Connecticut
1 review
0 helpful votes
Follow Nigel A.
Unfollow Nigel A.
Share Review
Report Review

Adfadg
October 22, 2022

Dafgadfgsdfgsfgsdfgsdfgsdfgsdfgsfgsfgsdfgsdfgsdfgsdfgsdfg

Date of experience: October 22, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Nigel! Your positive feedback is much appreciated.

Oregon
1 review
0 helpful votes
Follow Brad E.
Unfollow Brad E.
Share Review
Report Review

Great form and the easy to use
October 21, 2022

LegalTemplates form I needed was very easy to download and use. Great product!

Date of experience: October 21, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Brad! Your positive feedback is much appreciated.

Spain
1 review
0 helpful votes
Follow amanda P.
Unfollow amanda P.
Share Review
Report Review

Nice
October 21, 2022

Facil y rapido, ayuda a realizar escrito profesionales

Date of experience: October 21, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Amanda! Your positive feedback is much appreciated.

Idaho
1 review
1 helpful vote
Follow Jeffrie M.
Unfollow Jeffrie M.
Share Review
Report Review

For a medium to large-size business, Legal Templates is your place to go for easy-to-use legal document templates constructed as reviewed by legal persons pursuant to each state. To be honest, we cannot quite swing the monthly fee for our small business. But even the free 7-day trial has been invaluable for now. We are hopeful LT may make the site more affordable for all. To those who have needs to prepare legal documents on an ongoing basis, it is amazingly user-friendly and cost-effective. We highly recommend it without hesitation.

Date of experience: October 20, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Jeffrie! Your positive feedback is much appreciated. We are happy to hear it is user-friendly and cost-effective :)

Alabama
1 review
0 helpful votes
Follow michael J.
Unfollow michael J.
Share Review
Report Review

Good
October 20, 2022

My experience was very god and helpful it was quick and easy to find

Date of experience: October 20, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Michael! Your positive feedback is much appreciated.

District of Columbia
1 review
0 helpful votes
Follow Karen Z.
Unfollow Karen Z.
Share Review
Report Review

Great resource
October 20, 2022

Thank! Just what we needed after our agency was asked to provide a plan for emergency. We came on your website and found the forms that we needed. What agencies would charge for this form but you guys are providing it free of cost please do not start charging people for this phone because we really need a agency that is not just about to make money, but also out to help society as a whole thank you.

Date of experience: October 20, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Karen! Your positive feedback is much appreciated. We are glad the forms worked out for your agency.