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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Very nice
February 21, 2023

It is a very nice and cheap site to allow a trial to only be $1. Im not sure if it will be work the 30 something dollars after but I guess we will see how the trial goes

Date of experience: January 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Allisha! Your positive feedback is much appreciated.

Indiana
1 review
0 helpful votes
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Haven't seen the form yet
February 21, 2023

I would like to see the form before I pay. If some is blured out its ok I would just like to make sure its in the formate I want.

Date of experience: January 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Adam! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

California
1 review
0 helpful votes
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CRUTCHFIELD
February 21, 2023

Awesome it's super easy. This is my first time doing this. So if I can do it so can you. I'm living and learning

Date of experience: January 9, 2023
California
1 review
0 helpful votes
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Lease agreement
February 21, 2023

It was helpful to replace my missing agreement I strongly recommend to my real estate friends and other brokers...

Date of experience: January 9, 2023
Tennessee
1 review
0 helpful votes
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Health reviews
February 21, 2023

It's helpful to be able to get your medical information. It helps with family and loved ones who care about your well being.

Date of experience: January 9, 2023
Illinois
1 review
0 helpful votes
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Lease Extension
February 21, 2023

Extremely easy to use and a service worth considering if you have the need. I Highly recommend it!

Date of experience: January 9, 2023
Oregon
1 review
0 helpful votes
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Prenup
January 8, 2023

Easy to use except for reviews I don't like to review until I have finished the application I think it should be done after you get the application

Date of experience: January 7, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Larry, for pointing out the ways to improve our service in the future. Please reach out if you have any further questions or concerns.

Pennsylvania
2 reviews
0 helpful votes
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Please kindly enable me to print out this document because I wrote it last week, but was never able to print.

Date of experience: January 6, 2023
New York
1 review
0 helpful votes
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Read the fine print
January 2, 2023

I am updating my comment because the company reached out to me and resolved my issue. If you are doing the free trial make sure you cancel within the 7 days. The document I obtained was exactly what I needed, and I will probably buy another one in the future when needed as a landlord.

Date of experience: January 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Hello Shanice,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience. Additionally, if you would like to contact me directly, here is my e-mail address.

[email protected]

Regards,

Betty Ko
Legal Templates Team

PG
1 review
0 helpful votes
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Quick and Easy Legal Documents
November 7, 2022

Having little to know background in the legal profession and being a beginner entreprenuer... the thought of developing a tenancy agreement from scratch was daunting... however this template from Legaltemplates has eased my burden greatly. It gives me the basic layout and platform from which to develop a business specific agreement. Cheers guys!

Date of experience: November 6, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Emmanuel! Your positive feedback is much appreciated. It is great to hear that the Business documents have been of great help to you.

Texas
1 review
0 helpful votes
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It's OK.
November 6, 2022

I can't get through one thiing without it demanding I write a review. Here we are. Yaaaassss!

Date of experience: November 6, 2022
Betty K. — LegalTemplates Rep
over a year old

We are sorry about the misunderstanding, Evan.

In order to obtain the free templates we do not require a review.

I would like to rectify this situation.

Please reach out to me via email at [email protected].

I can send you any template you want for free and also figure out how we can improve our user interface to your satisfaction.

Pennsylvania
1 review
0 helpful votes
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Help information
November 6, 2022

I have a tenant who didn't pay the rent. This is first time i am dealing with this. This web site is very helpful to provide steps and forms. Great form for eviction notice

Date of experience: November 5, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Wendy! Your positive feedback is much appreciated. We are glad the Eviction notice helped with your situation.

District of Columbia
1 review
0 helpful votes
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Best Templates
November 5, 2022

Sitejabber makes finding templates and downloading super easy and accessible. I wanted to look at contract examples and I got a ton of great templates from their site. I will be 100% recommending this to fellow peers and using this site again.

Date of experience: November 5, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Katherine! Your positive feedback is much appreciated. We are glad you took advantage of the templates we offer.

India
1 review
0 helpful votes
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This saves lot of time and could draft my own agreement.

Date of experience: November 5, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Raj! Your positive feedback is much appreciated

Mississippi
1 review
0 helpful votes
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GREAT SITE
November 4, 2022

WONDERFUL FORMS FIT MY SITUATION PERFECTLY, WILL USE THESE FORMS BUY AND SELL AGREEMENT PERMANTELY... LOVE THIS SITE...

Date of experience: November 4, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Jeff! Your positive feedback is much appreciated. We are glad you took advantage of the business forms we offer.

Arkansas
1 review
0 helpful votes
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Easy and honest
November 3, 2022

This template doesn't give a "Tease" as others do by having you fill everything out and then asking for a credit card.
This is honest to goodness free.

Date of experience: November 3, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Diane! Your positive feedback is much appreciated. We are happy to hear you took advantage of the free templates :)

South Carolina
1 review
0 helpful votes
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Review
November 2, 2022

This works great. I appreciate the free help as I do not the largest budget. Evicting someone has been very stressful

Date of experience: November 2, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Jessie! Your positive feedback is much appreciated. I am glad the Eviction notice helped you save your budget.

India
1 review
0 helpful votes
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A template of appreciation
November 2, 2022

This document is very useful in the terms of safety for both the parties. Thank you for the beautiful document

Date of experience: November 2, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Naren! Your positive feedback is much appreciated.

Uganda
1 review
0 helpful votes
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RESOURCEFUL
November 2, 2022

QUICK AND STRAIGHT FORWARD. WAS EASY TO GO THROUGH DIFFERENT DOCUMENTS AND I GOT WHAT I WANT. THANK YOU

Date of experience: November 2, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Hadija! Your positive feedback is much appreciated.

California
1 review
0 helpful votes
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Its just easy
November 2, 2022

Love to just get things that are clear and concise for reading and dissemination for what I need.

Date of experience: November 1, 2022
Betty K. — LegalTemplates Rep
over a year old

Thank you, Jill! Your positive feedback is much appreciated.