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LegalTemplates

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+26
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
190
value
188
shipping
111
returns
122
quality
167
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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MANDATORY REVIEW
February 21, 2023

IT IS GOOD FOR BEGINNERS! I FEEL LIKE I AM FORCED TO WRITE A REVIEW WHEN I HAVE NO INTEREST! THANK YU

Date of experience: February 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Margaret! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

New York
1 review
0 helpful votes
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Looks good so far
February 21, 2023

A bit unclear when the $1.00 trial expires. Same as the $0.00 - after one week?
Thank you for your assistance.

Date of experience: February 10, 2023
Pennsylvania
1 review
0 helpful votes
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Easy to use
February 21, 2023

Quick and easy with a cheap trial period. It provided the information that was needed for each blank.

Date of experience: February 10, 2023
Ohio
1 review
0 helpful votes
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Youngdoma101
February 21, 2023

Very good excellent quality very easy and fast I will recommend to many others even tho it says free trail but makes you pay

Date of experience: February 10, 2023
Texas
1 review
0 helpful votes
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To the point
February 21, 2023

Made it super easy to fill out and get what I needed. Thanks to the template made streamline to get my references listed.

Date of experience: February 10, 2023
California
1 review
0 helpful votes
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Actually free
February 10, 2023

I am tired of things advertising as free when on fact you go through the whole process and then the end you don't get it until you have a payment charged.

Thanks for the truthfulness

Date of experience: February 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Tana! Your positive feedback is much appreciated.

Texas
1 review
0 helpful votes
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Good personalized
February 21, 2023

Low in price and great personalized lease agreement made in minutes. Excited to use the took more often.

Date of experience: February 9, 2023
Louisiana
1 review
0 helpful votes
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Lease agreement
February 21, 2023

Great if you need help with writing. Super great app. Really good app. Help me out a lot. Didn't know about this app. Until my coworker told me about it.

Date of experience: February 9, 2023
North Carolina
1 review
0 helpful votes
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Very hepful!
February 10, 2023

Super easy to download and use the file. Well explained.

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re glad that you enjoyed our service, Barbara!

Kentucky
1 review
0 helpful votes
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No bueno
February 21, 2023

Would prefer review thru process possible. Also when entering ways to make payments I was unable to correct an entry

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Victoria! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and preview and edit your document. Please let me know if you need further assistance.

California
1 review
0 helpful votes
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Excellent document
February 10, 2023

Great, professional looking document that is truly free (unlike other forms company offerings). Thank you!

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your feedback with us, Cheryl!

New York
1 review
0 helpful votes
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Thank
February 21, 2023

Thank you but I haven't used enough to review this product at this point in time but will review later

Date of experience: February 9, 2023
Tennessee
1 review
0 helpful votes
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Last Will and Testament
February 9, 2023

Very pleased with this service. It was fast and simple.

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Janice. We are thrilled that you enjoyed our service.

Oregon
1 review
0 helpful votes
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Good
February 21, 2023

They was very good to me and I will let all my family and friends know about this wonderful company.

Date of experience: February 9, 2023
Maryland
1 review
0 helpful votes
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Review
February 21, 2023

Awesome job. Found this to be very helpful. Found this site very creative. I was able to get a on-site on how to make a good written lease

Date of experience: February 9, 2023
Ohio
1 review
0 helpful votes
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Good website
February 9, 2023

Works good and is reliable, i'm using it for a sales agreement and it's simple and user friendly, Glad I found it

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Nic, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.

Florida
1 review
0 helpful votes
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Very pleased
February 21, 2023

Love this template. Was super easy to fill out. I loved being able to add my own words, and clauses.

Date of experience: February 9, 2023
New Jersey
1 review
0 helpful votes
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President
February 21, 2023

Nicely done. Never used this site. I try to use them as work progresses in future. Our company constantly needs contracts.

Date of experience: February 9, 2023
Washington
1 review
0 helpful votes
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Business
February 21, 2023

I have not been able to review my document as I have to write this review before I see it. I will modify later

Date of experience: February 9, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Jackson! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review and download/preview your document. Please let me know if you need further assistance.

Texas
1 review
0 helpful votes
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Easy Breezy
February 21, 2023

Easy Breezy, Took only a few min to find and fill out the form. And it only cost a $1. Thanks so much for a seemless process

Date of experience: February 9, 2023