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Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
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Wanted it for a bill of sale, The site asks you for all of the information related to the sale, then asks you to create an account to download the document you created. Once you create the account and try to download your document it asks you to start your "free" subscription which requires an active credit card. Clearly the intent of this type of site design is to get you too invested to want to bail, You already entered all of the information and created an account. Then ideally you forget to cancel their service and they get to charge you some nonsensical amount per month for the pdf that looks like it was generated by a 10 year old in Microsoft Word. At this point you would be better off having ChatGPT generate you a bill of sale and print that.
Depending on how much you need simple legal documents. This app may be for you …. Any small business doing 12 documents a year. This is a perfect solution
Thank you! We’re glad you see the value in our service, especially for small businesses that need simple legal documents throughout the year.
I paid for the subscription completed. The document have saved it tried to download it tried to print it, and cannot find the document anywhere or use the document at all.
I’m sorry to hear you’re having trouble accessing your document—that must be frustrating after completing all the steps. To help us resolve this quickly, could you please provide a screenshot of what you see when you try to download or print? This will help us identify what went wrong.
In the meantime, please also confirm the email address you used to register so we can check your account and make sure your document is saved properly.
We’ll do our best to get this resolved right away.
I acquired small affidavit statement. And legal templates was hassle free, and easy for me to understand which I appreciate. I will be recommending my family and friends. Love It thanks!
Thank you! We’re so glad to hear the process was hassle-free and easy to understand. We truly appreciate your recommendation and support!
Great platform. Very easy to use Very easy to cancel or change your subscription. Really liked the opportunity to try free. Originally tried using an attorney for a simple financial POA, but they said it would take 2 weeks and didn't give a cost estimate. Was able to create exactly what I needed on LegalTemplate in about 10 minutes.
Thank you! We’re so glad you found the platform easy to use and that it saved you time compared to other options.
It would help if each section and what it means was explained better. The verbage seemed redundant and confusing on the whole. It still worked, but I wouldn't use it in a more official capacity.
Thank you for the feedback — we’ll share this with our team to improve clarity and make the forms easier to understand.
Was not sure my quitclaim deed was proper so tried LegalTemplates. I did not like the way theirs looked so I ended up going with the one I already had done.
Thank you for sharing your experience — we appreciate the feedback and will use it to keep improving our templates.
Form was easy to use, just didn't need access to so many legal forms at the time so canceled but will use again if and when needed. Price is reasonable (less than a happy meal)
Thank you! We’re glad you found the form easy to use and the service reasonably priced — we’ll be here if you need us again.
I am having trouble with moving the file to my yahoo e mail account so i will cancil the subscription
Sorry to hear you had trouble moving the file to your Yahoo email. Please reach out to us at [email protected]
— we’d be happy to help before you cancel.
Brief form required and was fulfilled. I'll come back to this great company.
Thank you! We’re glad the form met your needs and we look forward to helping you again.
Creates a professional looking legal document for selling a home/property specific to your state. Easy to follow interface,
Thank you! We’re glad you found the interface easy to use and helpful for creating your state-specific document.
I was doing research on notices as a tenant and landlord. The site gave me a lot of information. That's very useful in my future endeavors very easy to use and The is very clear and precise.
Thank you! We’re glad you found the site informative, clear, and easy to use.
After reviewing several sites to create a Cease and desist Harassment document this was the best one I found and by far the easiest to use. The only issue I had was being able to customize it to fit the closing summation statement I wanted. This form had 5 bullet points in the template and did not seen changeable so lucky I was able to make it work. Im not sure if you could make it more customizable in future
Thank you for your detailed feedback! We’re glad to hear you found our Cease and Desist template the best and easiest to use. We also appreciate your suggestion about making the closing section more customizable and will share it with our product team for future improvements.
It wasnt anything i could figure out, i need to find one that will at least give me some instructions...
Thank you for your feedback, and I’m sorry it felt confusing. Could you tell me which part you couldn’t figure out so I can help with clear steps? Please email me at [email protected] and I will walk you through it and provide instructions.
We needed a power of attorney last minute. This service provided exactly what we needed. I did pay 1$ for the trial period. Cancelling was fast and easy. Thanks for the assist.
Thank you for sharing your experience! We’re glad the service provided exactly what you needed and that canceling was quick and easy.
I was able to get a template for a legal document I needed and did not have to pay anything since I used the free trial and was able to then cancel my subscription. I think that's a very kind way of doing things if you just need something simple and quickly.
Thank you for your kind words! We’re happy the free trial helped you get the document you needed quickly and easily.
Better than other similar companies. Was in a pickle trying to write up a rental agreement and this company made it happen quickly
Thank you for sharing your experience! We’re glad we could help you get your rental agreement done quickly.
Legal templates has a very easy format to follow. It walks you through the process and makes everything a breeze.
Thank you for your feedback! We’re happy to hear the process was easy and straightforward for you.
When trying to edit my legal template for more detailed information the text editor performed terribly by failing to load edits, wouldn't save edits after I clicked save, ruined formatting with random spaces between lines. It was a mess and test of patience trying to add my own edits onto the document. Please fix this issue or inform people of this before trying to charge them for you service
Thank you for bringing this to our attention, and we’re truly sorry for the frustration you experienced with the editor. Your feedback is very important, and we’ll be sure to share it with our team so we can improve. In the meantime, please email us at [email protected] and we’ll be happy to assist you directly with your document and make things right.
Wonderful and i will subscribe in the future and i would recommend this for ease of use and accuracy.
Thank you so much! We’re glad you found it easy and accurate, and we truly appreciate your recommendation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear about your experience, and we appreciate you taking the time to share your feedback. Our trial does require a credit card to activate, but it provides full access to all of our legal documents, editing tools, and features during the 7-day period. The subscription then continues only if not canceled before the trial ends, as outlined during sign-up.
That said, I completely understand how this process can feel frustrating, and your comments about the user flow and document quality are important to us. We’ll be sharing your feedback with our team so we can continue improving both the experience and the templates.
If you’d like, please reach out to me at [email protected]
so we can look into your account directly and work toward a resolution.