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LED Factory Mart Reviews Summary
LED Factory Mart has a rating of 3.6 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LED Factory Mart most frequently mention customer service, fog lights and good quality. LED Factory Mart ranks 29th among Auto Parts sites.
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The fog lights are great quality and work great but they didn't come with any instructions and the instruction on the website were vague. It was not an incredibly difficult installation but it wasn't just the "plug and play" like it said in the description. Great fog lights though
Received used item someone else had returned after they had first attempted to put it together. It took quite awhile to figure it out with the wrong parts used on the wrong places. It still had missing parts and they would never admit it was an open box item even after I sent pictures of the poorly packed used box. Instead they gave me a minimal 20% refund. They then tried to claim it as freight damage because I got a call from UPS asking about it. So this was a very dishonest transaction from the start so I wouldn't do business with this company again under any circumstances. Also when I tried to call no one answered nor ever returned my calls. I only received emails a day later then I sent them.
Very easy site to navigate and look for what you're wanting to purchase. I like the review section also.
Dear Thomas P,
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
Exactly as described. Easy install.thanks for the prompt delivery.
Dear Matthew M,
Thank you for your strong support. With your encouragement, we will make more products.
Look forward to serving you again.
Took less than an hour to install the lights on my Harley FLHTK, and they look great. Super bright. Really pop on the front of the bike.
Dear Tim M,
Thanks for your encouragement.
We will continue to provide more brighter and better quality products. We hope you will accompany us on the way in the future.
They LED's look great on my Tacoma grill! They reached me in good time!
You messed up my order.
But I like the headlight
So I will keep it
The first oder last year was promt
Excellent. That's about all we can say. Thank you.
Easy to navigate site, delivery was very prompt, quality of the headlight was great also
Everything was good. Shipping was good. Product is good.
Both the ordering process and shipping was easy and timely. As described everything was plug and play - very satisfied!
I was very happy with my purchase and I would recommend it to everyone. The price was a lot cheaper than other sites that I compared it to.
Trying to figure out how to run an ignition acc wire to all the DRLs was challenging. If you could find a way to make a true plug and play it would be a game changer. Also the flanges on the marker lights for the fender flares were way too big and the wrong shape all together and took quite a bit of trimming but I made them work just fine. All in all after about 5 hours of head scratching and modifications everything came out as intended.
10 piece light kit came fast. Seems nice at first, but fig lights were not plug and play. Headlight connectors do not lock in because they are not aligned properly and can't go in all the way. I have to use tons of electrical tape to hold them in and it causes a flicker as I drive. Currently trying to get headlights replaced or full refund because half my idea was directly from China apparently... NOT HAPPY WITH CHINESE TRASH... we'll see how they handle trying to fix this.
Was quick and easy. Suggest you guys show the full product ie: wires,plugs, connector etc.
Quick and easy to order plus half of the price of the other guys. Plug and play.
License plate lights work great my only problem was the screws provided were way too small and the old screws were rusty and broke tabs when removing so I hadda get creative mounting the lights
From the business
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting products, such as Jeep LED Lights & Parts, LED lights for Harley Davidson, Bronco LED Lights & Parts, Tacoma LED Lights & Parts, 4Runner LED Lights & Parts, and so on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear John R,
Thank you for your feedback.
We have forwarded the installation instructions you mentioned to our colleagues in the sales department for improvement, and will provide clearer installation instructions.
If you have any question, please be free to contact with us.