Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Anthony M.
Argentina
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

Bought this for for my
October 10, 2019

Bought this for for my girlfriend, and she absolutely loves it! the Quality is exceptional for the money (would be 2x $ at least from Harley) and fit was great (did order 1 size above normal). As always, Leather-up quality, customer service,and timely arrival of merchandise is A . Always a satisfied customer :)

Date of experience: October 10, 2019
Lisa J.
Argentina
1 review
0 helpful votes
Follow Lisa J.
Unfollow Lisa J.
Share Review
Report Review

This leather bag is heavy
October 10, 2019

This leather bag is heavy duty. It's thick, and should last a long time. It buckles around the forks, just under the headlight with just enough tension to keep it in place. Leather Up's service was great again. 5 star overall.

Date of experience: October 10, 2019
Robert Z.
Argentina
1 review
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Share Review
Report Review

This product is great ,
October 10, 2019

This product is great , the same item at dealer is 5 times the price and is same item, I also told my dealer about this site and now they are telling their costumers about it when they cant find the item there. Also fast shipping I received my items before the date that was told to me.

Date of experience: October 10, 2019
Jack L.
Argentina
1 review
0 helpful votes
Follow Jack L.
Unfollow Jack L.
Share Review
Report Review

Great bag at a great
October 10, 2019

Great bag at a great price. Better than most bags at twice the price

Date of experience: October 10, 2019
Karen R.
Argentina
1 review
0 helpful votes
Follow Karen R.
Unfollow Karen R.
Share Review
Report Review

Great bag, perfect fit on
October 10, 2019

Great bag, perfect fit on 2014 Low Rider. The one snap closure allows me to open with one hand to grab a water, etc. Plenty of room

Date of experience: October 10, 2019
Virginia N.
Argentina
1 review
0 helpful votes
Follow Virginia N.
Unfollow Virginia N.
Share Review
Report Review

This is a great value,
October 10, 2019

This is a great value, you want beat the bag for the buck anywhere.

Date of experience: October 10, 2019
Mary E.
Argentina
1 review
0 helpful votes
Follow Mary E.
Unfollow Mary E.
Share Review
Report Review

Fits nicely betweeh the bottom
October 10, 2019

Fits nicely betweeh the bottom of the windscreen & headlight. I have my amber-lens riding glasses inside, plus some tools, a small flashlight, and a nylon wallet holding my reg. and ins. ID. Great product - adready recommended to my riding buddy Lori...! :)

Date of experience: October 10, 2019
Laura K.
Argentina
1 review
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Share Review
Report Review

I purchased this for my
October 10, 2019

I purchased this for my 2014 HD Low Rider at the same time I ordered a Slip Stream Spit Fire Sport Shield. They complement each other nicely. The bag is big enough to hold extra clear and tinted riding glasses, sunscreen, due rags and some tools I did mount it on the forks under the headlight and there is sufficient clearance to the front fender that I don't think it will ever touch. It's important that they do not touch as the leather will eventually rub the pain off.

Date of experience: October 10, 2019
Karen N.
Argentina
1 review
0 helpful votes
Follow Karen N.
Unfollow Karen N.
Share Review
Report Review

Great item for the price!
October 10, 2019

Great item for the price! Would recommend this bag to anyone.

Date of experience: October 10, 2019
Paul H.
Argentina
1 review
0 helpful votes
Follow Paul H.
Unfollow Paul H.
Share Review
Report Review

This is a great product.
October 10, 2019

This is a great product. It goes nicely with the rest of the luggage I bought (saddlebags, and sissy bar pack), giving my bike a unified look. The bag is larger than I expected, and did not fit between my handlebars and windshield. I have placed it on my fork, above my front fender, and it looks great there. Nice bag, a bit larger than you might expect.

Date of experience: October 10, 2019
Diane M.
Argentina
1 review
0 helpful votes
Follow Diane M.
Unfollow Diane M.
Share Review
Report Review

This bag works great. I
October 10, 2019

This bag works great. I have bought many items from Leather-Up and they were always just what I wanted.

Date of experience: October 10, 2019
Lisa D.
Argentina
1 review
0 helpful votes
Follow Lisa D.
Unfollow Lisa D.
Share Review
Report Review

This is an awesome jacket.
October 10, 2019

This is an awesome jacket. I bought it for my son who wears a 3x tall shirt so it took a couple of tries to get the right fit. He ended up with a 5x so there would be room for a double warmth layer. The included hoodie is thin but cool, especially the thumb holes to help tuck out the wind. my son keeps the armor in and he says that it is easy to ride with. He is a serious rider so it didn't take very long to soften up the leather.

Date of experience: October 10, 2019
Jack L.
Argentina
1 review
0 helpful votes
Follow Jack L.
Unfollow Jack L.
Share Review
Report Review

The jacket fits great and
October 10, 2019

The jacket fits great and I love the way it feels.

Date of experience: October 10, 2019
Sharon Y.
Argentina
1 review
0 helpful votes
Follow Sharon Y.
Unfollow Sharon Y.
Share Review
Report Review

This bag is perfect to
October 10, 2019

This bag is perfect to put the Punch 600 watt amplifier in for my UNiQ Cycle Sounds stereo system. Sure glad I didn't have to cut into my saddlebags. I have it installed below my triple windshield bags and fits perfectly between the forks and lashes around the triple tree. It is installed behind a Memphis Shade windshield. Great product & great price!

Date of experience: October 10, 2019
Tom E.
Argentina
1 review
0 helpful votes
Follow Tom E.
Unfollow Tom E.
Share Review
Report Review

This jacket is awesome! Fits
October 10, 2019

This jacket is awesome! Fits perfectly and love the removable liner for wear when not riding. Took a bit to get here with the holidays and the weather but not a huge problem. Quality of the jacket is very good! This was my first order but will be coming back for future items for sure!

Date of experience: October 10, 2019
Martha D.
Argentina
1 review
0 helpful votes
Follow Martha D.
Unfollow Martha D.
Share Review
Report Review

Great jacket! Only one detail
October 10, 2019

Great jacket! Only one detail doesn't work for me: thumbholes in hoodie insert are too small for me! Otherwise, the fit is fine.

Date of experience: October 10, 2019
Laura V.
Argentina
1 review
0 helpful votes
Follow Laura V.
Unfollow Laura V.
Share Review
Report Review

Wow what a heavy jacket,
October 10, 2019

Wow what a heavy jacket, not complaining, but if i took a spill there would be no road rash where this jacket protects. It's almost 8 lbs. I don't really see me wearing it in 90 plus heat, at least not around town.

Date of experience: October 10, 2019
Jay N.
Argentina
1 review
0 helpful votes
Follow Jay N.
Unfollow Jay N.
Share Review
Report Review

Great jacket! It's been really
October 10, 2019

Great jacket! It's been really cold lately (my riding season is over) but even at 4deg F I've been comfortable with just a t-shirt and the jacket. The patch on the back is amazingly reflective, probably brighter than the rear lights on my bike, though it's relatively subtle in regular lighting. I'm 5'10" 180lbs and I ordered a large. It fits comfortably with space for a couple layers for early or late season riding. The construction is amazingly heavy for the price and the service from LeatherUp.com was prompt, and the product was delivered on time and as described.

Date of experience: October 10, 2019
Kathleen M.
Argentina
1 review
0 helpful votes
Follow Kathleen M.
Unfollow Kathleen M.
Share Review
Report Review

I bought this jacket bigger
October 10, 2019

I bought this jacket bigger than what the chart said I'm 6' and 250 lbs and took a 2xx. It fits me perfect it's a heavy jacket I was surprised by the weight of it. It's very well made and keep me warm when riding on cold days.

Date of experience: October 10, 2019
Michael E.
Argentina
1 review
0 helpful votes
Follow Michael E.
Unfollow Michael E.
Share Review
Report Review

Great jacket!! Its heavy and
October 10, 2019

Great jacket!! Its heavy and keeps me warm. I'm 6'1" 185 pounds and a large fits me perfect. I've ordered from here before so I knew what to expect. Easy and fast delivery. Ive never been disappointed from leather up. Thanks for everything

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States