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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jay I.
Argentina
1 review
0 helpful votes
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great jacket nice heavy leather.
October 10, 2019

great jacket nice heavy leather. Liner very thin dont think it is even needed.

Date of experience: October 10, 2019
Virginia U.
Argentina
1 review
0 helpful votes
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I bought this jacket with
October 10, 2019

I bought this jacket with hesitance since I had not ordered on line before. I did do my research and found that this site was well reviewed and endorsed so I went for it. It was so worth it. I love it and it is true, it runs small but that's an easy fix. Everyone that has seen it thinks that I paid hundreds of dollars. I just took my motorcycle class and everyone in the class was shocked at the quality and price and took down the information to start ordering the products they need. I will be buying again and soon!

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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I ordered the jacket in
October 10, 2019

I ordered the jacket in August and didn't really need until late in Semptember / early October. The zipper broke on my 3rd wearing. I called the company and they told me I was out of luck because my 30 day warranty ran out.

Other than that the jacket is good for 50 degree weather and up. When I would ride in colder weather I could feel the cold coming through the front. I think it was all of the zippers.

Overall I think the jacket is worth it for the price and would reccomend.

Date of experience: October 10, 2019
Carol D.
Argentina
1 review
0 helpful votes
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Very nice jacket, fits a
October 10, 2019

Very nice jacket, fits a little big without the padding in it. But it works well for me because it leaves another space for a second liner I have. The front pockets are a little small but the chest pockets have enough space to fit whatever you may need. The zippers can get caught up if you are in a rush, but may be fixable with some zipper soap. Havent had a chance to try yet

Date of experience: October 10, 2019
Dan K.
Argentina
1 review
0 helpful votes
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Snaps were rusty when I
October 10, 2019

Snaps were rusty when I received the jacket. Other than that...great jacket.

Date of experience: October 10, 2019
Nick P.
Argentina
1 review
0 helpful votes
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Good quality leathers, well made.
October 10, 2019

Good quality leathers, well made. Great range of pockets and venting design is very good for warmer days. Excellent jacket for general riding at a great price.

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
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Great jacket!! Heavy leather, plenty
October 10, 2019

Great jacket!! Heavy leather, plenty of vents if you need the cooling. Mine was a replacement for the identical brown one that had some issues. Exchange went smoothly. The brown was a looker, but no more in stock. I don't agree with the buy bigger comments. I'm 5'8" 170 lbs and it fits just right, especially with the lining. Sleeves a little longer than I like, but when riding, they're just fine.

For the price it's unbelievable. My 4th purchase from Leather-up. Can't go wrong

Date of experience: October 10, 2019
Peter P.
Argentina
1 review
0 helpful votes
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Very nice, well made jacket.
October 10, 2019

Very nice, well made jacket. The only down side is the sleeves are way too long.

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
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I purchased yhis jacket from
October 10, 2019

I purchased yhis jacket from LeatherUp and it was more than I expected when I put it on. The fit was right the leather was better than I thought it would be. Plenty of pockets inside of jacket and out. If I need more items I will definatly get it from them

Date of experience: October 10, 2019
Jim O.
Argentina
1 review
0 helpful votes
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I bought this as a
October 10, 2019

I bought this as a Christmas gift and he LOVED it!!! It's great quality, heavy due to the armor BUT it can be removed to be a "regular" leather jacket!!!

Date of experience: October 10, 2019
Paul I.
Argentina
1 review
0 helpful votes
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Can't believe you can buy
October 10, 2019

Can't believe you can buy a jacket this nice for $140. I am 5'8" and 230lb and it fits just right. Sleeves are a little long but they work. Thanks for a great buy.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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I was very happy when
October 10, 2019

I was very happy when this jacket arrived,it was as advertised.Good quality leather,very well made ample storage.the fit was right on,but as others had stated the sleeves are a little on the long side.was very comfortable while riding,blocks out wind very well.Barry h. Brimfield,ma.

Date of experience: October 10, 2019
Elizabeth S.
Argentina
1 review
0 helpful votes
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I was amazed at the
October 10, 2019

I was amazed at the quality and weight of the jacket. It offers both protection and style at the same time. It was worth the price and I will continue to by the top grade products Leatherup offers.

Date of experience: October 10, 2019
Sandra V.
Argentina
1 review
0 helpful votes
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Very nice jacket, the quality
October 10, 2019

Very nice jacket, the quality exceeded my expectations. This is a HEAVY well made jacket that is comfortable and looks great. Not sure why they bothered with hand pockets, the ones on this jacket are pretty much useless. The interior pockets are adequate and well placed.

Not sure if its the buffalo hide or the tanning method but the "leather smell" compared to my cowhide chaps was not pleasant out of the box, bitter chemical is the only way to describe it. I've had it for a couple of weeks now and the smell has disipated and is better but just not that nice leather smell I expected.

Excellent value overall and delivery was very quick. I will buy from leatherup.com again.

Date of experience: October 10, 2019
Brenda L.
Argentina
1 review
0 helpful votes
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Nice heavy jacket. I'm 5"8'
October 10, 2019

Nice heavy jacket. I'm 5"8' with a 41" chest. The Large fits me very well with plenty of chest room. Sleeves are perfect when stretched out to ride, but a bit long otherwise. The zippered front hand pockets are very shallow because of the front zippered compartments and can't really be called "hand pockets". Great customer support by Leatherup!

Date of experience: October 10, 2019
Cynthia G.
Argentina
1 review
0 helpful votes
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Good quality , great fit,
October 10, 2019

Good quality , great fit, very heavy . perfect for cold windy days when the sun is shining!!!

Date of experience: October 10, 2019
Stephanie N.
Argentina
1 review
0 helpful votes
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This jacket was well worth
October 10, 2019

This jacket was well worth the money I spent on it. It is high quality, keeps my man very comfortable on his bike rides. Has perfect pockets for cell phones.

Date of experience: October 10, 2019
Andrew J.
Argentina
1 review
0 helpful votes
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Excellent features and versitile. Only
October 10, 2019

Excellent features and versitile. Only wish it came with spine armour, although I am having a hard time finding leather cruiser jackets with the ventilation and spine. Arm & back vent zippers hard to open/close while crusing & extra insullation necessary in cooler weather, but still a great value.

Date of experience: October 10, 2019
Laura K.
Argentina
1 review
0 helpful votes
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One Bad $#*! Jacket. Great!!
October 10, 2019

One Bad $#*! Jacket. Great!! I am a tightwadd BUT money well spent. Can't say enough about how Great this JACKET is..

Date of experience: October 10, 2019
Ben S.
Argentina
1 review
0 helpful votes
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Awesome Jacket, it does run
October 10, 2019

Awesome Jacket, it does run small... way small, but heavy duty leather. I have been out on a few rides in 25 or above and as long as you have a decent shirt underneath its keeps you plenty warm. Pockets are not well placed, but deep and usuable, it will hold a small revolver in the front outside chest pocket. Great Jacket and another happy Leather Up purchase, THANK YOU

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States