Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great vest, I've been to two or three biker rallies in the last few months looking for another vest. This is the best price for quality out there. Similiar ones where going for upwards of $85 to $90.
Bough this to but my club patches on. Vest fits as described, the back is a little smaller than I had thought and the gun pockets are small, especially if you're carrying a full size. Otherwise a great vest.
This is the second vest I've bought from the site and have been happy with both purchases.
perfect fit, lighter construction than i was expecting but that is my fault for not scrutinizing enough. - they are exactly how they appear.
Gloves are a perfect fit! Very happy with the fit, and potential protection is there. I like the fact that the air moves across the gloves. Not a cold weather glove, but great for this time of year. A great buy!!
Pros: great fit, my hand feels protected and I personally think it looks great.
Cons: noticed that the color was being rubbed into my hand when I took it off. May want to wash it first before you put it on. Perhaps this will fix this.
Great product and great price.....Leatherup.com you have not failed yet. A service and super fast shipment. I will buy again
Bad:
->Black dye bleeds from gloves onto hands for the first two weeks or so of use.
->mesh fabric gets caught in Velcro easily and tears/fuzzes
->Glove is real non-synthetic non-treated leather (synthetic or treated leathers can be machine washed these days), and thus is not machine washable (or washable in general according to the instructions0
->Slightly pricey for a mesh and leather glove
Good:
->Fantastic breathabilty, save for the lack of dexterity it is like not wearing a glove at all.
->Very tight fit that gets tighter and more formed as the leather shrinks and stretches with normal wearing/movement/
->Very stylish in person
->Light and easy to pack.
Both me and my girlfriend love these gloves. It is getting really hot here in Indiana and while riding with these gloves our hands stay cool. We have been using these gloves for a month now sometimes in plus 80 degree weather. Plus with the leather bottoms we feel protected if we would hit the road. They were priced great and shipping was fast. I would recommend these gloves
My wife is quite happy with the fit and feel of the gloves. She likes them much better the the store bought leather ones.
Very nice boots at a really great price. Their sizing is correct (sometimes sizing for e-merchandise can be a crap-shoot). Good workmanship with nice features. I like the cross strap because it allows you to secure your laces. Great styling, too. Well worth the money.
Gloves are ok - ordered the Large and they fit a little tight but I like the movement in them. I did manage to make a small tear around the cuff where the velcro attaches pulling a little too hard to get them on. For the price these gloves are not bad - just hate that I ripped them that easy
Boots are well made, comfortable and worth the price.
I BOUGHT THESE BOOTS IN MENS EVEN THOUGH I AM A WOMAN BECAUSE I HAVE A WIDER FOOT AND I HAVE TO TELL YOU THEY ARE THE BEST BOOTS. I ALSO HAVE A SPUR AND ALL THE SUPPORT IN THIS PAIR OF BOOTS ACTUALLY MADE MY FOOT FEEL BETTER EVEN AFTER RIDING AND WALKING IN THEM FOR HOURS! I HIGHLY RECOMMEND THIS BOOT! DC FROM CAPE MAY
cool boots ,every one likes them, I have forward controls boots work great . will be buying again
The boots fit perfectly and are very good in quality. They are comfortabel and easy to wear. They look great and I would recomend them to anyone.
Nice boots, great quality, perfect price. LeatherUp rocks!
Great looking boot at a great price. Heavy duty and well made.
great looking boot, they will feel better once I get them broke in which is normal for most boots, can`t beat the price and looks of this boot.
I love these boots! Comfortable and they look so good on, I purchased a pair for my husband as well. Y'all were out of my size in womens, so I ordered a size 7 mens and they fit perfectly. Thank you! S. Jones-TX
John From Dingmans ferry PA
Just received my boots and am very pleased. Soft and comfortable right out of the box and size is perfect.CAnt say enough about leatherup am giving their web site to all my biker friends. in fact I just ordered chaps and cant wait to get them. If you havent shopped leatherup yet dont hesitate they ar everything they say they are
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

