Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love this jacket. Very warm. Though the shoulders are a little big the jacket fits very well. Great quality!
Looks good, and feels light. Breathable and the protection is great. cost is too good to be true for this jacket. the liner zips in and out easy and the jacket is well worth the money
Absolutely love this jacket! For the price, it can't be beat and it looks great too!
Love the jacket. It is well worth the money. Plus it was delivered very quickly. I would order from this company again.
I WAS A LITTLE WORRIED BUYING A RIDING JACKET ONLINE, IT TURNED OUT PERFECT! KEEPS ME WARM, GREAT FIT, SLEEVES ARE A LITTLE LONG BUT IT HAS PLENTY OF POCKETS AND A TAKE OUT LINER. A GREAT BUY!
This jacket is awesome! I wore it during our recent ride through Florida from Orlando to Key West and back. It was chilly in the mornings but I was warm with this jacket and liner. It blocks the wind and is waterproof. It wears well, is comfortable, and I love all the pockets. I live in update NY and this is perfect for riding in early spring. Ordering was easy and shipping was fast, I will continue to buy from Leather Up.
Linda T. Corning NY
I bought this jacket for myself. I love this Jacket. I took the comments of others and bought a larger saze, glad i did. This is the best jacket ive bought so far. its really comfortable, and i fell really protected. love the jacket!
this jacket is awesome....it is great for them cool morning with the zip out lining and great on cold day with the lining zipped in....
The jacket is made very well. I wear a womens 1xl, looking at the reviews, I ordered a 3xl....but it was a little tight in the waist and shoulders...could have gone with 4xl in this jacket... It's warm and watterproof.....
Great jacket for cooler weather. I live in Texas and was looking for protection in warmer months. It is early April now and the afternoons are already too hot. There are not enough vents for me. The fit is good. I wear and XL in most tops and would by a regular coat XL or 1x. I took the 3x per other reviews and it fit well. Leatherup has great customer service.
I bought this jacket and it was shipped to my house pronto! It is a very good quality jacket. I trust my loved one in it as she bikes around town. Great product!
Very comfortable and not too bulky. Does a great job of keeping the wind out without being too warm.
Great jacket at any price! Looks sharp, fits well, and has super durable construction. Recently wore it on a 3 hour-each way weekend trip in some pretty toasty weather. The vents kept me cool and comfy the whole way. No doubt that when it cools off and I add the lining, it'll be just as comfy.
I'm definitely looking into a leather for the coldest bits of the (AZ) winter nights from this website. Good stuff.
I bought it for my wife and she has been happy with it. Make sure you order a little bigger than normal, if you are between a small and medium go with the medium they do fit snugly. Strong, comfortable jacket she wore it in the rain and it was very comfortable. Great jacket for a small price!
Bought this jacket for my wife for her birthday. She loves it. It is lighter weight than a traditional leather jacket and the vents worked well on our first ride on a warm day. It really does run small though. She usually wears a medium or occasionally a large. We had to return the large for an extra large.
Can't beat the price either!
This jacket exceded my expectations. Great fit and has all the features I was looking for. I'm 5 5 and 155 went with xl and it fits great. It fits right at the hips so no bunching up in the front when I'm on the bike. Great price also! Would definitly recommend.
I bought this jacket and I love it. It's lighter in weight than traditional leather jacket's and the vents worked well . It does run small though. I usually wear a large, I had to return the large for an extra large. Can't beat the price either!
I ordered this jacket for my wife and she loves it. She wore it on our last trip and stayed warm and dry as we hip some rain showers. Great buy!
Fantastic Jacket! Purchased for my wife and she absolutely loves it. Couldn't ask for a better jacket for the price.
Nice Jacket! Came in Handy on recent ride to Whidbey Island, WA. Rode thru a desert to get there, but when temp dropped jacket really came in handy. I normally wear XL but bought XXL & it fit just right. Zip out liner wasn't needed this trip. Will come in handy when it gets cold. Normally wear XL but bought XXL. Fit a little loose. I am well pleased.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

