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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephen Z.
Argentina
1 review
0 helpful votes
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A Great Jacket, good quality,
October 10, 2019

A Great Jacket, good quality, heavy leather, and looks good too... I think it will work well..

Date of experience: October 10, 2019
Sharon W.
Argentina
1 review
0 helpful votes
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Great jacket. Has kept me
October 10, 2019

Great jacket. Has kept me warm on cooler days and also vented well on a hot day recently. Only thing that could make it better is if the sleeves were a bit longer. I am 5'11" and standing the sleeves are perfect but when riding they are a bit short. I'll fix that problem with a new pair of gloves that are a bit longer.

Date of experience: October 10, 2019
Amy L.
Argentina
1 review
0 helpful votes
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I bought this jacket for
October 10, 2019

I bought this jacket for my wife and she loves it!! It's a good quality jacket that keeps her warm on chilly mornings.

Date of experience: October 10, 2019
Kathleen G.
Argentina
1 review
0 helpful votes
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I haven't had a chance
October 10, 2019

I haven't had a chance to wear this jacket yet but I love the way it looks on. The weight of the jacket is heavy but not too bulky. I'm 5'4" and 120 lbs and ordered a medium. It fits great.

Date of experience: October 10, 2019
Ruth N.
Argentina
1 review
0 helpful votes
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Great quality jacket. I was
October 10, 2019

Great quality jacket. I was very pleased with my choice. The style is top notch and the materials used are of high quality. Hard to believe this jacket is priced so reasonably.

Date of experience: October 10, 2019
James D.
Argentina
1 review
0 helpful votes
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Great jacket for the $$.
October 10, 2019

Great jacket for the $$. Only complaint is it will take time to break it in, a little stiff. But I love the design, deep inside pockets, and it's heavy! Will feel protected and warm, the two top things I wanted in a riding jacket. Thank you Leatherup for saving me some $$$!!

Date of experience: October 10, 2019
Lisa O.
Argentina
1 review
0 helpful votes
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This was an excellent product
October 10, 2019

This was an excellent product for the price. Thin enough for the hot northern California summers, but warm enough for the cool winters.

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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Received the jacket and it
October 10, 2019

Received the jacket and it fits real nice. Too hot to wear right now but I know I will definitely be comfortable once the cooler riding weather sets in. Looking forward to many years of enjoying the jacket.

Date of experience: October 10, 2019
Mark V.
Argentina
1 review
0 helpful votes
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Sexy Jacket! This jacket looks
October 10, 2019

Sexy Jacket! This jacket looks great on. Love the gray trim and the quilt look on the sides of the jacket. Top notch! Great quality leather. This jacket will definitely keep you cool in the warmer months and warm in the cooler months.

Jill from La Plata, MD

Date of experience: October 10, 2019
Tony A.
Argentina
1 review
0 helpful votes
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This was our second purchase
October 10, 2019

This was our second purchase through LeatherUp and although we had to return the jacket because it wasn't big enough, we were very pleased with how everything was handled. The jacket was delivered on time and the return process was easy to follow and they were quick to refund our purchase. We will definitely be purchasing from LeatherUp.com again. Regarding the jacket itself, it was a very nice jacket but if you have anything larger than a B-cup it's probably not going to fit.

Date of experience: October 10, 2019
Diane P.
Argentina
1 review
0 helpful votes
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Pretty good jacket. Fits snug
October 10, 2019

Pretty good jacket. Fits snug so order big. Sleeves are a little extra long and don't snap so the wind goes up the sleeves when riding. The snap at the neck gets a little uncomfortable. I like the vents, and like the details.

Date of experience: October 10, 2019
Amy H.
Argentina
2 reviews
0 helpful votes
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Love, Love, Love the jacket..
October 10, 2019

Love, Love, Love the jacket.. Can't wait to wear it.. :)

Date of experience: October 10, 2019
Frank C.
Argentina
1 review
0 helpful votes
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I was very excited to
October 10, 2019

I was very excited to get this jacket in the mail and even more excited when it fit! I am 5'9", fairly thin, and I have Long arms. I ordered a medium and the body of the jacket fits great. The sleeves could be a little longer for me, but they are the best/longest that I have found. They will just be a little short when riding and my arms are up.

The leather is very soft and it appears that it will break in quickly and last a long time.

I'm very happy with this purchase so far.

Date of experience: October 10, 2019
Kimberly F.
Argentina
1 review
0 helpful votes
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Great jacket! I bought it
October 10, 2019

Great jacket! I bought it for my wife for mother's day, and she loves it. Terrific quality and prompt delivery. I will definitely buy here again.

Richard Secrist

Date of experience: October 10, 2019
Helen E.
Argentina
1 review
0 helpful votes
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Very nice leather,my wife likes
October 10, 2019

Very nice leather,my wife likes the fit,and it looks as good as any leather you would get at the shop,and about $250 bucks less,very pleased,the shipping was right on time.I will be buying more from LeatherUp,Thank You for your service!

Date of experience: October 10, 2019
Jason J.
Argentina
1 review
0 helpful votes
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Purchased this jacket for my
October 10, 2019

Purchased this jacket for my step-daughter. She loved it. Fit perfectly. Was everything she wanted in a jacket.

Date of experience: October 10, 2019
Jessica U.
Argentina
1 review
0 helpful votes
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ordered this jacket in a
October 10, 2019

ordered this jacket in a womens 5x she tried it on and didnt even come close to fitting it was way smaller than a 3x that had been sent back because of it being too small granted they were 2 different stles of jackets but a 5x should have been plenty big enough but she couldnt come close to closing jacket, rather than sending it back i found someone that it fits and resold it to them.

Date of experience: October 10, 2019
Andrew A.
Argentina
1 review
0 helpful votes
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Really awesome jacket but just
October 10, 2019

Really awesome jacket but just want to say that I would gladly have paid twice the price or more for such an exceptional item if it were manufactured under fair trade practices instead of being made by workers in Pakistan making less than a living wage. I feel guilty every time I wear it--my own fault for not researching more extensively before I purchased.

Date of experience: October 10, 2019
John O.
Argentina
1 review
0 helpful votes
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This is an incredible high
October 10, 2019

This is an incredible high quality jacket for the money. Lots of zippers, lined, heavy duty. I love it and get tons of compliments on it. I don't think it runs small, I normally wear a medium, and it for perfectly.

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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Got this for my wife,
October 10, 2019

Got this for my wife, she really likes it, got a med. first but had to return it for a large, defiantly run small but it is a really sharp looking high quality jacket

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States