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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason C.
Argentina
1 review
0 helpful votes
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Great looking and durable saddlebags!
October 10, 2019

Great looking and durable saddlebags! Great price!!

Date of experience: October 10, 2019
Pamela A.
Argentina
1 review
0 helpful votes
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They are cooler looking than
October 10, 2019

They are cooler looking than I thought they would be. I bought them for my hubby's 2002 Harley Davidson Sportster XL883R. Will let you know how they fit when he gets them put on. I wasn't expecting much for the price, but was pleasantly surprised.

Date of experience: October 10, 2019
Elizabeth C.
Argentina
1 review
0 helpful votes
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I absolutely LOVE these bags!
October 10, 2019

I absolutely LOVE these bags! Great bags and a great value!!

Date of experience: October 10, 2019
Kevin H.
Argentina
1 review
0 helpful votes
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These bags fit my FXDWG
October 10, 2019

These bags fit my FXDWG perfect with the saddle bag support brackets. Well made, can't beat the price.

I get a lot of compliments on these bags.

Date of experience: October 10, 2019
Mary N.
Argentina
1 review
0 helpful votes
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I realy like these chaps,
October 10, 2019

I realy like these chaps, warm when its 40 out. I use a 38 in pants and got a 40 in these chaps. fit perfect.

Date of experience: October 10, 2019
Sam P.
Argentina
1 review
0 helpful votes
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Nice quality chaps! I bought
October 10, 2019

Nice quality chaps! I bought these for my husband. They fit nice and look great on him. I had purchased a pair for myself and paid a lot more at another store. Leather-up is the best site for leathers at a reasonable price!

Date of experience: October 10, 2019
Amy Z.
Argentina
1 review
0 helpful votes
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These are by far, the
October 10, 2019

These are by far, the most superior, well crafted leathers, I have ever seen. I use to work with leather many years ago, and you'll not find a better quality......

Date of experience: October 10, 2019
Margaret I.
Argentina
1 review
0 helpful votes
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Excellent service, great product, you
October 10, 2019

Excellent service, great product, you would pay twice as much fo these at a retail store or swap meeet. Thighs fit a little snug but all in all perfect!!!

Date of experience: October 10, 2019
Ben G.
Argentina
1 review
0 helpful votes
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I found the workmanship and
October 10, 2019

I found the workmanship and material quality top notch. they are about the nicest chaps I have ever seen. especially for the price . Just try to find a pair at a comprible price with securable pockets and a removeable liner !! Thanks a bunch. Keep up the good work !!!

Date of experience: October 10, 2019
Melissa J.
Argentina
1 review
0 helpful votes
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GREAT chaps I live in
October 10, 2019

GREAT chaps I live in nevada and it get cold and I still ride all winter and these chaps work great they keep my legs warm and look good at the same time. They are very well made and fit tight at first as with any leather but when you take out the liner they are just right. The pockets are great their are 4 of them and they are deep. and for the price you can not get a much better deal!!!

Date of experience: October 10, 2019
Tom S.
Argentina
1 review
0 helpful votes
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These are great, thick leather,
October 10, 2019

These are great, thick leather, good insulation and the deep pockets are flannel(?) whatever, they are very warm. Definitely five star this is the second pair of chaps I've bought at Leatherup and I'm very happy with both.

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
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Yea, try gettin these chaps
October 10, 2019

Yea, try gettin these chaps - with the removable liners. At this price, on another site or shop. Fit like they were made for me. Actually nice & comfy with jeans on. Good pocket space. Me like!!

Date of experience: October 10, 2019
Maria W.
Argentina
1 review
0 helpful votes
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very good quality and the
October 10, 2019

very good quality and the fit was perfect except for the leg length which I shortened. This is the intention when you buy them so it was not a big deal. They are very nice and I couldn't be happier with them. I was hit at my door with extra charges for tax and duty and I think it would be better if these were calculated and paid for in adance at your end.

Date of experience: October 10, 2019
Sam I.
Argentina
1 review
0 helpful votes
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The chaps where a great
October 10, 2019

The chaps where a great quality and fit, I could not have found these chaps at this price and quality anywhere else, and I've checked everwhere.

Date of experience: October 10, 2019
Donna K.
Argentina
1 review
0 helpful votes
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Awsome quality at a great
October 10, 2019

Awsome quality at a great price. I have ordered several items from leather up, and will shop no where else unless I have to, Thanks.

Date of experience: October 10, 2019
Maria B.
Argentina
1 review
0 helpful votes
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As usual------fast shipping ---- great
October 10, 2019

As usual------fast shipping ---- great quality -- fourth item and still not disappointed. Will continue to shop and recommend

Date of experience: October 10, 2019
Mark G.
Argentina
1 review
0 helpful votes
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Nice leather, good fit. But...............
October 10, 2019

Nice leather, good fit. But............... The buckle doesn't stay latched. Seems as though the holes are to big, or the latch is to short, for some reason they won't stay hitched.

Date of experience: October 10, 2019
Anthony V.
Argentina
1 review
0 helpful votes
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A very good product. The
October 10, 2019

A very good product. The leather is heavy duty, and the snaps and zippers are high quality. Although very durable, the chaps are not uncomfortable or binding. I'm 5'10" / 180 and normally wear a 32 x 32. Ordered a set in 34, and they fit perfect. Didn't even have to trim the legs.

Date of experience: October 10, 2019
Cynthia G.
Argentina
1 review
0 helpful votes
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I wore my chaps 350
October 10, 2019

I wore my chaps 350 miles the first trip and they performed extremely well. I can't wait till they break in.

Date of experience: October 10, 2019
Mark W.
Argentina
1 review
0 helpful votes
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Received these yesterday, and wore
October 10, 2019

Received these yesterday, and wore to work when it was 26 degrees this morning. Kept me quite warm. I didn't give 5 stars because someone was brain-dead when they did the liner for these chaps. What is the point of a stretch panel if you're going to sew the permanent part of the liner across the stretch fabric when the fabric is not stretched??? Makes the stretch panel pointless! Should have been pleated over the panel so that it was still functional.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States