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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Janet R.
Argentina
1 review
0 helpful votes
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VERY HAPPY WITH THE JACKET
October 10, 2019

VERY HAPPY WITH THE JACKET AND MATCHING CHAPS. THE SERVICE WAS GOOD AND THE QUALITY OF THE LEATHER WAS GREAT. HAVE ALREADY TOLD MANY FELLOW RIDERS ABOUT LEATHER UP WILL BE BUYING BOOTS . PS CAN.T RIDE UPSTATE NY WITHOUT THEM

Date of experience: October 10, 2019
Janet M.
Argentina
1 review
0 helpful votes
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This is an excellent jacket,
October 10, 2019

This is an excellent jacket, the price, the quality and the customer service was great, lot cheaper than buying such a jacket at a Harley Davidson store that is for sure.

Date of experience: October 10, 2019
Peter G.
Argentina
1 review
0 helpful votes
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Great quality leather jacket.Very warm
October 10, 2019

Great quality leather jacket.Very warm with the liner in.Also very comfortable.Leather is thick and still your movement isnt limited. very good jacket

Date of experience: October 10, 2019
Steven M.
Argentina
1 review
0 helpful votes
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Ordered this jacket but it
October 10, 2019

Ordered this jacket but it was too dark and too small. I lost weight and wear an xl t-shirt so I ordered a 2xl. Returned it for a 3xl "Classic Men's TOP GRADE Brown Biker Motorcycle Jacket" (#B7103-Brown-Biker). It's a little big on me but adjusted the laces and it works. I must be an in-betweener. 5'11", 220lbs with a gut.

Date of experience: October 10, 2019
Jessica Q.
Argentina
1 review
0 helpful votes
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It looks great on me
October 10, 2019

It looks great on me it's making me feel different and more like a biker, quality amazing!!

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
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This is a great jacket
October 10, 2019

This is a great jacket at a great price. My friends are all wanting one now. The embossing is very rich and textured. LeatherUp.com is THE place for great motorcycle gear at great prices.

Date of experience: October 10, 2019
Jessica D.
Argentina
1 review
0 helpful votes
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Another nice jacket,and vest.youall have
October 10, 2019

Another nice jacket,and vest.youall have the best prices.Iam glad that I found the site.

Thank You! Curt

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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The product quality is very
October 10, 2019

The product quality is very good and i am really happy that i have ordered it.

Date of experience: October 10, 2019
Dan A.
Argentina
1 review
0 helpful votes
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Well i'll tell you i
October 10, 2019

Well i'll tell you i really like my Xelement retro brown embossed eagle leather jacket , I have showed it off already , I am sure there has been a few more sold . Its top notch leather I wear it as much as i can , People ask about it all the time . THANKs LEATHERUP .

Date of experience: October 10, 2019
Rebecca Z.
Argentina
1 review
0 helpful votes
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excellent jacket....great value for money..fits
October 10, 2019

excellent jacket....great value for money..fits a lil smaller than normal though, so advise ordering one sixe larger

Date of experience: October 10, 2019
Mark A.
Argentina
1 review
0 helpful votes
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I like the fact it's
October 10, 2019

I like the fact it's sort of stealth during the day but, will keep seen at night. Again nothin' but good!!

Date of experience: October 10, 2019
Jack Y.
Argentina
1 review
0 helpful votes
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This was my Husbands Very
October 10, 2019

This was my Husbands Very Special gift he got for Christmas..... He loves It. Great Quality, and Beautiful Scull EMBROIDRED on the back... Keep up the Great work Leather-Up... YOur the best with the BEST.

Date of experience: October 10, 2019
Elizabeth E.
Argentina
1 review
0 helpful votes
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I think its just a
October 10, 2019

I think its just a little long and fits a little snug around the neck line other than that its a nice vest don't know what else to say I guess

Date of experience: October 10, 2019
Nicole X.
Argentina
1 review
0 helpful votes
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looks sweet. trim stitching was
October 10, 2019

looks sweet. trim stitching was a little frayed along the zipper and i could tell they tried to glue it down instead of restitching or tying and cutting the threads, so it was a bit sticky and discolored. i cleaned the glue and cut the extra thread. now looks great. it is a bit long so it bunches up a tad when riding but other than that its nice!

Date of experience: October 10, 2019
Tom D.
Argentina
1 review
0 helpful votes
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Love the vest. I really
October 10, 2019

Love the vest. I really like the adjustable straps on the side (great if not overweight). I couldn't believe how nice the leather was for such a low prieed vest! It's very well made and worth every penny. The only thing I would change is the embroidery on the back. Not that's bad or anything, but I like to put my own artwork on any open space and there's not much room left for me to do so. However, the design is actually pretty cool and I'm ok with it since the rest of the vest is so well made.

Date of experience: October 10, 2019
Anna D.
Argentina
1 review
0 helpful votes
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I love this west...just got
October 10, 2019

I love this west...just got it today...3 days after i ordered it.It fits perfect and are very comfortable. Will definitely order from Leather Up for all my biker needs.

Date of experience: October 10, 2019
Kevin Z.
Argentina
1 review
0 helpful votes
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Thanks so much. What a
October 10, 2019

Thanks so much. What a awesome vest and so cheap. One very happy biker

Date of experience: October 10, 2019
Steven L.
Argentina
1 review
0 helpful votes
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Just opened the box, and
October 10, 2019

Just opened the box, and wow!!!! I am 6'2" 190lbs, I ordered a med and with the adjustable side straps I can ware it over my leather. I am very pleased. When this one wears out I will definatly order it again!!! Well worth the money. Keep it up leather up

Date of experience: October 10, 2019
Adam Y.
Argentina
1 review
0 helpful votes
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My husband loves this vest.
October 10, 2019

My husband loves this vest. Great quality and fits him perfect. All items we have gotten from leatherup have been great.

Date of experience: October 10, 2019
Frank C.
Argentina
1 review
0 helpful votes
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great item. nice leather just
October 10, 2019

great item. nice leather just what i was looking for. my brother liked it so much i ordered him one too

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States