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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love them!! True to size, stylish,and I have no trouble riding my bike wearing them. Took a practice ride to make sure I could shift up & down.Yep, no problem. Highly recommend. Thank you for another durable great product.
Awesome boot, found this for my girlfriend after searching lots of other stores and on-line sites. It shipped same day as the order (Monday) and we had it Wednesday....It is extremely comfortable for her right out of the box and its sexy to boot!
And like Lisa B's review - we ordered an 8 (she typically wears 7-1/2) to allow for a real sock. Very pleased with my experience and will continue to shop here 1st.
Nice looking boots! Very comfy right out of the box! I ordered my true size and they fit perfect!
Jennifer C. Downsville, la.
Very sexy boots! I'm glad I sized up a half size as other reviewers suggested. Going to look fabulous with my braided leather jacket!
I would just like to say that I ordered the Xelement boots for my wife and she absolutely loved them. They are a very good quality leather and fit perfectly in 1/2 size bigger to give extra room and comfort with socks. We are bikers and do allot of riding and walking and she has had no complaints at all... and have received Numerious!! Compliments from not only Women, But men too asking where she purchaced the boots so they too could get some for there spouse.
I am the wife and want to say quickly that the boots are Sexy, Comfortable and definitly got the Biker look and highly recommend them to all my biker friends and leatherup.com viewers.
True to size, I wear a 10W, and the medium width fit perfectly.
I also have thick calves and with the shaft height, they fit very well and are sexy as hell.
Wore them all day and walked a lot in them, no sore spots or any issues.
These are great boots and i would reccomend them to anyone!
I love these boots! They fit and feel great! (I take an 8 1/2 but ordered size 9) I have recieved many compliments on them and recommend LeatherUp every single time! Thanks!
I love these boots. The cap broke off the heel and when I called to get them exchanged or fixed they told me they would have to review them. Which I would have been ok with if they weren't gonna charge me shipping if they found out it was normal wear. I had to wonder about this since it had only been 1 week since I bought them. So I chose to take them to my own repair which was cheaper than shipping. He noticed that that part of the boot making process was done cheaply. However I love the boots enough to ignore that part. He fixed the heel and now there better than when I purchased them.
Love these boots, bought them for my wedding. I was originally worried about ride in heels but these are great boots, no slipping or heel wobble. These boots are true to size so if you need thick socks get a 1/2 size up. Great boot and quick delivery.
3/7/14
Very happy with these boots haven't wore them yet but seem to fit perfect a lil room for thick socks I wear a 9 I order a 91/2 perfect I think they they would of been to big if I order a whole size up.
Tina
I love these boots! I bought them after reading other reviews. I did buy 1/2 size bigger as suggested to allow wearing thicker socks. They are the most comfotable high heeled boots I own. I haven't ridden my bike while wearing them yet. I'm a little concerned about being able to heel shift. Overall I am very happy with this purchase and will continue to purchase from Leatherup.
I have been wearing the boots around the house to break them in before riding season. I am finding them very comfortable to wear glad I did ordered my size the boot fits like a glove. I am hoping it gives me just that little bit of leg stretch I need to move my new street glide back wards with. Angie
I really like these boots I have had these for a few weeks now and I was pleasantly surprised with the height boost it gives me being 5'3" I need any extra height advantage I could get for riding my electra glide. The not only fit the bill on height but the sole of the boot is great for grip when riding & backing up the bike.
They do run about a half size small I went up a half size like the reviews if you plan on wearing medium to heavy socks definitley size up!
After reading every one reviews I did order mines an half size up. They are perfect...excellent grip, stylish, and most of all...comfortable...you will not be disappointed
I got these a few days ago and Love them. I ordered up a half size like the reviews said and they fit perfect. Super cute and very comfortable. I have an old injury to my right foot and sometimes higher healed shoes can irritate it or be uncomfortable, but no problems with these, felt like they supported my foot well. Love them. My fiance thinks they are sexy.
i purchased these boots and have worn them they are very stylish comfortable nice fit nice workmanship and i am very impressed with the durability of these boots ladies please make sure you size up very impressive
Ordered these boots after much searching. LOVE LOVE LOVE them! Very comfy! I ride on the back of a Harley, but at the clubhouse, I'm always up and dancing. The boots kept up with me for the ride and after party. I did take the other reviewers advise and ordered a half size up. Usually a size 6.5, I went for the 7. Good call, ladies! and it's convenient that the top buckle is effective and tightens or loosens when needed.
My ol'lady love these boots. She's kinda short so love the extra height. Comfortable, durable and receives many compliments. I've noticed some other women in our circle have ordered these boots.
Boots fit snug, but I'm glad I didn't order up a size. Very comfortable. If you have wide calves you might have an issue with the fit.
I've had these boots for a year now and I really love them. I ordered a little bigger than normal because of the reviews and I was not disappointed. I threw some insoles in them also so they were more comfortable. I love riding in them because they are reinforced for peg riding. I can only ride with these boots, all others feel flimsy. We have had nothing but great products come from leatherup and I will be buying more boots from them in the future
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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