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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Martha C.
Argentina
2 reviews
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my hubby for Christmas. He just loves them and so do I. In fact, he looks so purty in them I won't let him leave the house with them on. LOL Very well made and the customer service here is beyond excellent.

Thanks so much for going the extra mile for me.

Date of experience: October 10, 2019
Amy S.
Argentina
1 review
0 helpful votes
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these leather pants are the
October 10, 2019

these leather pants are the best I have ever wore, very comfortable and very soft. easy to wear. I willbe back for more very soon.

R. Boswell

Shreveport,LA.

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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These pants are great. I
October 10, 2019

These pants are great. I was somewhat leary of buying leather pants, but these are cool and exceeded my expectations. Nothing fancy or flamboyant, just good old, solid leather pants at a great price.

Date of experience: October 10, 2019
Jennifer F.
Argentina
1 review
0 helpful votes
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Very well made pants. Just
October 10, 2019

Very well made pants. Just have to find me a woman with a sewing machine that can sew leather and I will be set... These pants feel great and the fit was very good.

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
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Excellent fit. Excellent service. Very
October 10, 2019

Excellent fit. Excellent service. Very fast shipping. Will do business again real soon. NO REGRETS!!!

Date of experience: October 10, 2019
Melissa J.
Argentina
1 review
0 helpful votes
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Good price for a good
October 10, 2019

Good price for a good quality leather. I thought it will be too shiny like the picture, it has the right shine & rough look...which is perfect. I don't like it too shiny. Also, I don't feel the wind chill when I ride. Good service and deliver on time.

Date of experience: October 10, 2019
William Z.
Argentina
1 review
0 helpful votes
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Incredible purchase from Leatherup. The
October 10, 2019

Incredible purchase from Leatherup. The merchandise (including the leather pants recently purchased) is always top-of-the-line. This is my 3rd purchase from Leatherup and IT WILL NOT BE MY LAST! This company ROCKS!!

Date of experience: October 10, 2019
Tom X.
Argentina
1 review
0 helpful votes
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Quick delivery, perfect fit, great
October 10, 2019

Quick delivery, perfect fit, great price, thanks again.

Date of experience: October 10, 2019
Jeff M.
Argentina
1 review
0 helpful votes
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The zipper broken the second
October 10, 2019

The zipper broken the second time I tried it on. I removed the tags after the first time tried on. Figuring that exchange will get me a similar quality zipper, and the restocking, shipping cost, i decided to keep it and replace the zipper myself.

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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Leather quality could be better.
October 10, 2019

Leather quality could be better. Some pieces of leather around pockets were different from the main areas, stiches in the pockets were loose so I had to fix them before wearing. Ovel all these pants are ok for motorcycle riding.

Date of experience: October 10, 2019
Maria N.
Argentina
1 review
0 helpful votes
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These are by far the
October 10, 2019

These are by far the best fitting leather pants and my wife loves them on me ,need I say more...Thank you leather up!!!!

Date of experience: October 10, 2019
Brenda V.
Argentina
1 review
0 helpful votes
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Perfect pants for a great
October 10, 2019

Perfect pants for a great price. They are really nice.

Date of experience: October 10, 2019
Jim J.
Argentina
1 review
0 helpful votes
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Got 'um, love 'um. Honestly....
October 10, 2019

Got 'um, love 'um. Honestly.... way better than I could find anywhere else - even at 30% more $$

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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Loose fit in the legs,
October 10, 2019

Loose fit in the legs, but the low cut made them tight in the butt. I will be returning them for the high rise buffalo leather relaxed fit pants.

They're a little thick for my needs (I don't ride a motorcycle); I wish someone would make fashion leather pants (.5 mm). My dress gloves are that thin; why can't they make pants and shirts that thin? Not everyone into leather rides; some people just like to look good when they go clubbing.

Date of experience: October 10, 2019
Joseph I.
Argentina
1 review
0 helpful votes
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These pants are very nice.
October 10, 2019

These pants are very nice. My boyfriend loved them!! They came quickly just in time for Christmas. I am totally satisfied and will buy again.

Date of experience: October 10, 2019
Charles T.
Argentina
1 review
0 helpful votes
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I ordered 38 which is
October 10, 2019

I ordered 38 which is loose on me I like to wear suspenders, they are a perfect 38. for me loose fit is good for sitting on bike, can be worn with thin pants too, liner goes well down leg. Pants are great value direct to USA.

too bad they won't mail to Canada UPS costs a bundle.

Date of experience: October 10, 2019
Charles A.
Argentina
1 review
0 helpful votes
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Je suis tres satisfait de
October 10, 2019

Je suis tres satisfait de mon achat. La grandeur est exacte, un 42 est un 42 canadien, j'avais comande une grandeur plus grande et j'ai du le retourn. Le cuir est pais quoi qu'un peu lourd, les coutures sont excellentes. La ceinture ne vieut pas avec le pantalon. Le service est excellent, les gens consciencieux.

Jean Marc Canada

Date of experience: October 10, 2019
Jessica V.
Argentina
1 review
0 helpful votes
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I like them a lot
October 10, 2019

I like them a lot and think they are well worth the price.

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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These are great pants, especially
October 10, 2019

These are great pants, especially for the price! They are high quality thick leather, and they look great!. They keep me warm on windy and cool days!

Date of experience: October 10, 2019
John D.
Argentina
1 review
0 helpful votes
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Great quality pants. Ordered one
October 10, 2019

Great quality pants. Ordered one siz larger than normal based on responses and worked out fine. If you ride a road bike, you need a pair of these.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States