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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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The boots are great. I ordered my size, and found them a little big in the heel. Put a sole insert in the boot and they fit perfect now. they feel great on my feet. Thanks Tim M
These are bad $#*! boots. they do run bout half size big .But You will not find a better quality boot for this price anywhere.. thnx leather up. Yall knocked this one out the park !!!
Great boots for a great price! Ordered a size 10 1/2, fits perfectly! Good feel to the leather and good looking! I will be buying from Leatherup again!
I wish I had read the reviews before I ordered. I love the boots but they are a 1/2 size too big.
First, I have difficulty finding shoes & boots to fit. This is also why I buy from leatherup. Though not measured wide, wide sizes tend to fit better. I'm a solid size men's 9, ordered the 9 and they are a bit snug at the little toe and loose on the heel. Have ordered a different style and am waiting to see which fit better. Considering all the reviews, they should loosen up over time. Worst case, I could have a shoe guy stretch them. I love the color and heavier materials. Must say I like the lug sole on a different style, will see when they come in.
the brown looks great....great boots....great fit....great bargain....speedy delivery............this is my 2nd pair,,,,got the same style in the black about 3 years ago....I wear em almost daily & they're still goin' strong
I just received the boots. The fit is good (size 12) and the boot is comfortable. I do not have a lot of experience with them yet as riding season (Western New York) is still a couple of months away (if I am lucky). My experience with LeatherUp has always been positive.
Purchased boots for riding, but will probably will use for everyday wear. Read reviews prior to ordering and agree that you would need to order a size smaller that what you usually wear. Great look and very comfortable. Great price also.
Boots look great...be aware that they do run a bit large. I normally wear a size 9 and had to exchange them for an 8.5 (which fit great). They seem to be a very sturdy pair of boots, very satisfied for the money!
Boots are very nice! It's a suede leather material. I'm between 8 1/2 and 9 and got the 8 1/2's. Too tight!!! Gave to my brother in law and he happily paid for them because he liked them so much. In fact he wore them home. Got the 9's and they fit perfectly. The 9's in the black short harness/side zip are a little loose but with a gel insert they fit better and are more comfortable. Put some leather conditioner/waterproof on the "Crazy Horse" and the little darker brown color looks good. Nice boots on the bike and in a pair of jeans! I don't think you"ll be disappointed with these boots. Nice product at a very fair price!
Great Boots! The only issue I have with them is that they are a little narrow up front but I have a wide foot. Would have like a size 12W. However, I am sure they will break in. I Would totally recommend buying these boots.
I received the T-Bag within a few days of ordering, The bag is of good quality and will work for day trips with water, rain coat etc. I have a Soft Tail Slim and as for over night trips I have not done as yet, I will need to figure out how to carry the necessary items for overnight. Overall for the money the bag will work for day trips.
The bag appears well made and will work well for my purposes. It is somewhat deceiving looking at pictures so verbage needs to be added that it will only fit a small narrow sissybar. The pad/cover that goes over straps is very thin and the zipper will only you faster to a thin and/or narrow sissy bar. I have the wider one that harley used with their aftermarket seat for my harley deuce. Fortunately I also have the smaller one that I purchased earlier and it will work. It does take some figuring out how to make it secure when strapped behind the sissy bar so a passenger can also ride.
Just received this and have to say that for the price it appears to be just as good as the other Big Name Brand Bags out there. Going to Bike Week in Myrtle Beach for 4 days and this bag looks like it will hold everything I need. I have a Short backrest on a Honda VLX and it fits perfectly and it should also provide back support when riding. Great price and fast shipping. As Always Leather up delivers with its products.
Great value, looks good, fits well, and very well made, I will be buying much more from leatherup.
Excellent product. They fit well, look great, are comfortable, and the price is unbelievable!!!
I love my pants and I thank you for the fast delivery. I will definitely purchase more from you and pass on your name.
I enjoy the way the xelement loose fit leather pants fit they are very comfortble when rideing my bike.
We just love the pants, they are simply the best, and we give them all the stars available. Jonna & Frank, Denmark
Great pants, quick delivery will buy again from leatherup.com.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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