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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I was very concerned about buying boots online and having to deal with the fact that they wouldn't fit right and then having to ship them back and pay more money to do so, But after reading the reviews of the other people here on the site and there experience of buying them I finally broke down after debating about the whole thing of buying boots online for 6 months and bought my Harness boots, I made sure I got a good measurement of my foot and order the exact size as stated, I did not order a half size bigger, And they broke in perfectly and I love them, I bought mine for Riding only and so I wear them a lot and what a great boot will buy another pair if and when they do wear out, Thanks for a great product. Chris in Southern Ohio
Excellent boots. And as always, excellent service from Leather Up....None better.
LeatherUp is the bomb!!! Ordered these boots and there was a defect, returned them, and new ones came promptly. Have gotten many compliments. LeatherUp comes through again!!! If I had one thing to criticize about the boots, it would be "BUYER BEWARE" on the interior. Wore the boots for the second time last nite, the boots continue to stain my white boots socks, to the point that a 30 minute soak in Clorox doesn't remove, which will mean that these are going to be my designated boot socks from now own, never again with my tennis shoes, as they are severly stained over 40% of the sock with Black Dye from boot. Another thing, and this isn't any one's fault but mine, never had the lug soles on anything but work or hunting boots, and it takes SOME getting used to when shifting, moving from peg to ground as the lugs will trip you up so please BEWARE!!!
They are awesome. Just as I would expect from Leather Up. I've purchased several items from here and have been pleased with all of them. The boots look great an are of good quality. I used to work in the western wear business so I've seen a lot of boots. Can't beat the price. You'll need to wear black socks with them for quite awhile until the dye settles. Pretty normal for black footwear. I was cautious about ordering these as I do wear them riding. The lug sole makes it pretty tall and shifting takes a little bit more effort so if you're a rider that's something to think about. Thanks LU for giving us cool products at a great price! Customer for life.
my first pair i ordered was a basic size 12. they were way to narow. I have never had to order a wide size before,but after i returned them for a 12EE,they fit fine,and look good.
March 1, 2014 Ron from Northern, WI Excellent all around boot. Would recommend this product for anyone, especially those who ride. Shipping was excellent. Wonderful and Dependable people to deal with. Thank you.
I bought these boots a couple of years ago and wore them as my third pair as I have a pair of Classic harness boots and a pair of Advanced Lace boots. I liked both of these boots very much. Lately when I go riding, I find myself almost exclusively wearing the Super Harness now. They were naturally a little stiff when I first started wearing them, but after breaking them in and kicking some sh*t around with them for a while, they broke in nicely and are really comfortable. I have to say that these boots are really sharp and by far the sturiest boots I have ever owned. They are also really sharp looking. I ride ALOT and wear these when I do. Now being pretty mush the only boots I have been wearing for the past year or so, they have shown no signs of wear at all and the sole still looks pretty much brand new. They appear to have a water resistent nature built into them and if you spray them down with waterproof sparay, they will be just that, waterproof. They are now comfortable enough for all day wearing and some walking. Having bought my last three pairs of boots from Leatherup, this pair is my favorite with the Advanced Lace up a very close second. Don't get me wrong I love the Advanced boots as well. Its just the main reason I wear these more than the Advanced is that the Advanced boots are fairly heavy for a bit of walking. If I am going to be doing extended riding in fair weather, then the Advanced may get the nod. The Super harness are good for all of that as well and they are water resisteant and comfortable for walking, so they win most boot wearing decisions.
Eiither way, Leatherup is the source for biker boots. I wouldn't buy any of my leather goods anywhere else. Leatherup has simply the best selection and prices around.
I really like these boots for the money. I did find that the sizes run a bit big. But a pair of good socks and a foot cusion or pad will help make it fit better. I would order a 1/2 or 1 size smaller I think. All in all I am very pleased. I like the LEATHER-UP store and will be buying more stuff from them..... I just ordered a leather vest, wallet and look forward to getting them. A to you !
great service excellent product, appreciate the return form included in shipping box, i had been concerned about buying boots from internet because of sizing issues i returned a size 9 for 8 1/2 with no problems/return service was so good and hassle free- i purchased a second pair of different type boot
Compare with local motorcycle name brand dealer models for close to $200. These traditional harness boots fit 1/2 size larger so I ordered 1/2 size smaller than I would normally. (I am a size 10 and ordered 9.5). I found that to be a great fit although a little snug in the instep across the foot. The length is fine as the boots should fit snug across the foot at first and not have your foot sliding around. As I plan on wearing these in the summer on my bike I didn't want a thick sock or adding the cost of insoles. They are already breaking in and are comfortable as my last boots that I spent double the price on. I am really pleased with these boots and the purchase.
First month with the boots and so far they are absolutely great. Nice tight fit (I ordered a half-size lower like other reviewers stated) They have no problem standing up to the task. Love them and hope they last a long time.
I had the Harley Davidson boots prior to these boots and I thought the were excellent boots also. However, I think these are even better! They are very comfortable and well constructed. You wont regret getting these boots. Plus, they are much cheaper than the HD boots! Do order at least a half size smaller than you usually wear.
Thank you leather up , boots fit great size chart is right on. Fit perfect , looks great , and comfortable. first time buying boots online . will do it again !
I got these boots for my Husband for our 47th Anniversary. He was So very pleased with the quality as well as the fit. He LOVES them! Thank You for the quick Mailing & Delivery also.
These Eagle Harness Motorcycle Boots are my second pair. They are the best looking and best quality made boots. The price is exceptional and can't be beat anywhere. Only gripe I have is that LeatherUp can't seem to keep them in stock - at least in my size. I had to wait about 8 months for them to be in stock again. They may be worth the wait, but I shouldn't have to wait that long to buy a pair of boots advertised on their website. Anyway, these are the only biker boots I would buy and as long as LeatherUp sells them and keeps them in stock, I'll be back again and again.
Ordered the Super Harness boot and received in about 4 days with free shipping. I was a little concerned about ordering footwear online and not being able to try them on. I wear a 9 1/2D and ordered a 9 1/2 medium and the fit was perfect. These boots look awesome and feel great. I normally wear premium brand boots that cost much more than these, but I will admit I am very pleased with the fit and Quality. I only gave them 3 stars on durability because I just got them and have no idea how they will hold up. If you are on the fence about buying these boots, buy them, you wont regret it.
1-4-16
Bill from Newport News, Virginia
Fantastic product!! I received my boots on time and was so surprised when I opened the Element Box. This is more than I expected, nice fit, great look and nice detail. I have priced boots at my local Harley Shop and other online sites, none could compare to the style or price of these boots.
I will continue to shop LeatherUp for my riding needs, thank you for the on time delivery and great product.
Husband really likes his boots. Very comfortable & a good fit. Boots are true to size.
Good quality leather and the Eagle emblem is really great
Excellent boots for the price, tough and durable... will sure take a licking. They do fit a little lose, but, either insoles (or double socks in the winter), and they are fine. I was disappointed that they "sweat" the black in the inside of the boot, and they leave black marks on your socks, this will go away eventually, but I was annoyed at the fact that when I talked to customer service they suggested that this is normal. I have owned over 30 pairs of boots in my life... This has never been the case, EVER!! - Ultimately it may be normal for these boots... but it is not normal for ALL boots. In any event, I ok with the purchase, and they will serve me well. Excellent
This is the second pair of boots I have purchaser from Leather Up. The first pair I bought in 2007 and wore until 2016. Still in great shape I gave them to a fellow biker. As a result, I purchased a new pair. I conclude that these boots are a great value, Well made Durable, Comfortable and really sharp looking. The fit for me was fine, as with the boots I purchased in 2007. I also purchased a pair for my wife back in 07 which she still wears. I have purchased many items from Leather Up over the years and have been extremely satisfied with the prices and the quality.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

