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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Susan V.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. Heavy and durable. Im 5'10 210lbs and XL fits a tad tight cant get a sweatshirt on under it. Sleeves are just a tad long for me. All in all a great deal.

Date of experience: October 10, 2019
Peter N.
Argentina
1 review
0 helpful votes
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XL fit just right. Sleeves
October 10, 2019

XL fit just right. Sleeves were actually long enough to reach the wrist. Great jacket.

Date of experience: October 10, 2019
Frank V.
Argentina
1 review
0 helpful votes
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This is a great fitting
October 10, 2019

This is a great fitting jacket. Comfy, warm and very reasonably priced. Fast delivery. Website gives good information regarding the product line. Thanks.. :)

Date of experience: October 10, 2019
Michelle W.
Argentina
1 review
0 helpful votes
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Hubby liked this jacket as
October 10, 2019

Hubby liked this jacket as soon as he saw it, but ordering online is a gamble with getting a good fit. I read other reviews about the jacket running small, but the price was right so we took a gamble. Hubs is 6ft tall, 250 lbs with a long torso (and a bit of a beer belly); typically, he wears a XL Tall.. I ordered the 4X and it fits perfectly! The arm length is generous, and he has room for a sweatshirt underneath, if needed. He was VERY HAPPY! Heavy leather, not the thin stuff. Quilted removable lining is nice.

Fast shipping - I ordered this on a Friday night and it arrived Monday. I took the free shipping option and was pleasantly surprised. OVERALL, IT'S A GOOD DEAL!!

Date of experience: October 10, 2019
Karen T.
Argentina
1 review
0 helpful votes
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Great quality and durability! A
October 10, 2019

Great quality and durability! A great look and is very warm with removable lining. I could not be happier with my purchase, I wear it everywhere!

Date of experience: October 10, 2019
Nicole U.
Argentina
1 review
0 helpful votes
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I bought the speedster jacket
October 10, 2019

I bought the speedster jacket for christmass I just rated it on the last rating I gave it came out as 2 stars that was very wrong it should have been a 5 sorry for the mix up.

Date of experience: October 10, 2019
Pamela U.
Argentina
1 review
0 helpful votes
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I received my jacket today,
October 10, 2019

I received my jacket today, I am very pleased. It fits perfect this is a well made jacket it looks great and well made. I look forward to many years of wear.

I definitely made a great decision!

Date of experience: October 10, 2019
Pamela A.
Argentina
1 review
0 helpful votes
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Nice jacket, arrived early, if
October 10, 2019

Nice jacket, arrived early, if your not fit and trim, go at least 2 sizes bigger ..overall, couldn't ask for a better deal on a jacket for riding!

Date of experience: October 10, 2019
Shirley G.
Argentina
1 review
0 helpful votes
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My review is going to
October 10, 2019

My review is going to be very mixed. First I want to state that this jacket appears to be very well made and looks great. The zippers don't feel as high quality as those on a couple of other jackets I have, but this jacket only cost one third as much. The zippers may be fine in the long run, only time will tell. The leather seems to be heavy enough and of a quality that looks very good. No ugly blemishes, Everything about the looks and feel of quality make this jacket seem like a smoking deal, the problem lies in the fit. These jackets run VERY small and the sleeves are cut for extremely slender arms. I ordered one size up based on other reviews and have found that I should have ordered two sizes up. I don't yet know what the return policy is, but anticiapte that added shipping costs for the excahnge are going to diminish the value pricing. Should you order two sizes up? I don't know, I certainly didn't think I'd need to and therein lies the hazard of online shopping.

Date of experience: October 10, 2019
Daniel K.
Argentina
1 review
0 helpful votes
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I'm so grateful that I
October 10, 2019

I'm so grateful that I ordered this jacket for my brother. He was recently in a motorcycle accident, his jacket is ruined, but it saved him from a lot of serious injuries. Two fractured knees and only a scratch on his back. I will definitely be recommending this company.

Date of experience: October 10, 2019
Martha T.
Argentina
1 review
0 helpful votes
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This is a great jacket!.
October 10, 2019

This is a great jacket!. Heavy duty leather. Great fit and finish. Heavy duty metal zippers. Excellent quality all the way around. I ordered 1 size larger and it fit great!! Highly recommend.

Date of experience: October 10, 2019
Christine G.
Argentina
1 review
0 helpful votes
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Bought this after seeing my
October 10, 2019

Bought this after seeing my brother-in-law's. It's heavy, good quality, looks good. The real deal. Took it out in the cool weather a few nights ago and it offers very good protection. I ordered mine a little big to allow for layering up because I ride in the winter, and the fit is right.

Date of experience: October 10, 2019
Anna V.
Argentina
1 review
0 helpful votes
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excellent jacket for the price.of
October 10, 2019

excellent jacket for the price.of heavy leather. but , like the reviews say, order larger than normal. I am 6' 7" 280lbs. normally I wear 2x ordered 4x, fits like a glove but like others have said the sleeves are a little tight. the solution is to leave them unzipped. I will buy from leatherup for all my leather needs

Date of experience: October 10, 2019
Amy T.
Argentina
1 review
0 helpful votes
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The jacket appears to be
October 10, 2019

The jacket appears to be well made and the leather is good. The sewn in holster also includes a loop for a spare magazine. I'm 5'6" tall and weigh 175 pounds. I ordered a medium and it fits ok. I have a little bit of a gut, but the leather laces on the side allow for that. Being short, I knew the arms would be long on me. It's expected for the sleeves to be long since you're reaching forward to hold the grips when riding. But the sleeves were also snug in circumference even up on the upper arms. The quilted liner is vest only and that is good because the sleeves would have been really tight. In my case, I won't be needing to put on a fleece or sweatshirt or other warm garment underneath, because I have no desire to ride in seriously cold weather. I have the leather fitted 5 pocket pants also, and the combination looks pretty good, even on a 66 year old. It's a good jacket for the money, or even for twice the money if you can get one that fits. Most people will want a much looser fit like the guy in the picture. On me there are no ruffles in the leather on the body and the sleeves. It's snug except for the length of the sleeves causing some bunching between the elbow and shoulder. I like the extra patches of leather over the elbows and shoulders, too.

Date of experience: October 10, 2019
Dorothy A.
Argentina
1 review
0 helpful votes
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I like the Jacket is
October 10, 2019

I like the Jacket is is very durable, but the zipper for the removable liner is somewhat cheap, and I wish I had ordered a larger size, do yourself a favor and go bigger.

Date of experience: October 10, 2019
Paul L.
Argentina
1 review
0 helpful votes
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This jacket does just what
October 10, 2019

This jacket does just what it is suppose to! I needed a jacket that would be warm in the morning and cool in the evening. My first test was 47 degrees at 6 am and 85 degrees at 7 pm. Opened up the vents an away I went. No sweat. My only complaint is the sleeve length, I bought the XL, they would have been better 1" shorter

in length.

Date of experience: October 10, 2019
Sam V.
Argentina
1 review
0 helpful votes
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Ordered this jacket without reading
October 10, 2019

Ordered this jacket without reading all the reviews, so I ordered large (I'm 5'9", 175 lbs) even though I had ordered a mesh jacket earlier and got XL and it fit great. Needlest to say, the leather jacket was too small. But Leatherup's return policy is very good, so I returned the large and the XL I needed was sent to me immediately. The jacket is exactly as described, or maybe even a little better. Fit is perfect (make sure you use the sizing chart, and if in doubt, go up one size!). Just went out today for the first time with it, 50 degree day, it was perfect without the liner. Can't beat it, especially for the price!

Date of experience: October 10, 2019
Amanda R.
Argentina
1 review
0 helpful votes
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Great jacket at such an
October 10, 2019

Great jacket at such an unbelievable prize. Ordered as suggested next size up. Fits perfect to my over-sized body. 6' - 245 lb - 46 waist - 47 chest - 6.5 holder short body with that wonderful bulge mid drift. I went for the 2 XL with no regrets. I suggest if in doubt go 2 more sizes up for more closing in colder weather. Found zipper fine and with no problems without gloves on. Mesh fabric is soft and comfortable and sleeves are great even though a bit tight , but then I don't like them flapping in the breeze at 80. Quilted liner is great and easy to remove and re-install. I doubt I will re-install the liner as I live in Southern California and only fold a newspaper inside front when cold as the bicycle riders do. If I ever have to buy another I will return to LeatherUP.

Date of experience: October 10, 2019
Melissa N.
Argentina
1 review
0 helpful votes
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Great heavy duty jacket. Order
October 10, 2019

Great heavy duty jacket. Order at least one size up. I am 6'3" 240lbs, 50 inch chest 38" waist 37" sleeve length, 3XL fits perfect

Date of experience: October 10, 2019
Kathleen S.
Argentina
1 review
0 helpful votes
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I had not had a
October 10, 2019

I had not had a leather motorcycle jacket for over 25 years until purchasing this one from Leatherup. Back in those days it was not unusual to spend $600 for a good leather motorcycle jacket. Then along came the microfiber jackets with Kevlar protection which I went on to purchase. These jackets looked OK but they didn't stand up to ware the way a leather jacket did if you took proper care of them. I've only had this jacket for over a month but for the money it's exceptional in comfort, warmth and appearance for the money.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States