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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Thomas R.
Argentina
1 review
0 helpful votes
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This would have gotten 5
October 10, 2019

This would have gotten 5 stars except one of the pocket linings had a hole in it... not worth returning but disappointing to get it with this hole. The inside lining of the front two pockets seem cheap, which is probably why one of them had a hole right at the seam line. Overall though, this jacket fits me perfectly. I'm 6'0" 160lbs and bought a large after trying on leather jackets in stores and figured large would be right and it was. Arm length is good which was a concern of mine since most long sleeve items don't fit well at the waist to match the arms but this actually surprised me. If they go with more quality for the pocket lining this is a five star jacket, maybe go with zippered inside pockets for an upgrade as well would be a good suggestion.

Date of experience: October 10, 2019
Karen U.
Argentina
1 review
0 helpful votes
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Great price for a leather
October 10, 2019

Great price for a leather jacket but not for a daily all weather wear jacket. After getting caught in the rain a few times the all metal zipper and pulls began to oxidize and started failing. The sleeve and pocket zippers no longer zip

Date of experience: October 10, 2019
Stephanie J.
Argentina
1 review
0 helpful votes
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I ordered this jacket for
October 10, 2019

I ordered this jacket for my husband, he is very picky about leather and jackets. He loves it. Fits perfect and looks so good. The quality of workmanship and leather is exceptional. Durable and heavy duty. Shipping was fast and efficient. I will definately buy other products from this company.

Date of experience: October 10, 2019
George V.
Argentina
1 review
0 helpful votes
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I Got this Jacket for
October 10, 2019

I Got this Jacket for my husband and i tel you l he loves it!!!!!!!!!! it fits so well... :)

I well recommend this jacket.

Date of experience: October 10, 2019
Joseph O.
Argentina
1 review
0 helpful votes
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Bought this for my grandson
October 10, 2019

Bought this for my grandson for

Christmas. It arrived overnight without no shipping charge. It was a great sale price. It is exactly what he wanted and fit perfectly. Will wait to see how it holds up. Thank you.

Date of experience: October 10, 2019
Anna L.
Argentina
1 review
0 helpful votes
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After reading all the reviews
October 10, 2019

After reading all the reviews on how this jacket runs small, I decided to order my 6ft 195 lb husband a XXL...... TOO BIG. Will be returning and hopefully finding maybe a different style, or maybe the same in an XL. The boots I ordered for him from LeatherUp were perfect and great quality and fit though.

Date of experience: October 10, 2019
Jennifer F.
Argentina
1 review
0 helpful votes
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This is the 2nd jacket
October 10, 2019

This is the 2nd jacket I've purchased from Leatherup. The first was OK. It,s an armored denim jacket, which is a llittle too bulky and therefore uncomfortable. This jacket however is Great! Great look, great fit and great quality. I will tell my riding buddys to check this site out. Thanks Jerry Rochester NY

Date of experience: October 10, 2019
Nicole L.
Argentina
1 review
0 helpful votes
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I love this Jacket!! Like
October 10, 2019

I love this Jacket!! Like most of the reviews it does run a little small. I usually wear and XL but order a 2XL and it fits perfect. For the money you cant beat this jacket. Its zip out liner makes it nice during the warmer months and I used it this last week with the liner in it with the temp about 40 degrees and never got cold. Awesme jacket for the quality and price!

Date of experience: October 10, 2019
Margaret A.
Argentina
1 review
0 helpful votes
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Exceptional value!!!!. Needless to say
October 10, 2019

Exceptional value!!!!. Needless to say I am very happy with the Jacket and the service. I recommend it to everyone who will listen.

Date of experience: October 10, 2019
Jeff T.
Argentina
1 review
0 helpful votes
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This jacket was way MORE
October 10, 2019

This jacket was way MORE than i expected. One note is that the two of the buttons holding the liner came loose the first day. Even still I thing this was the best online purchase I made in years. GREAT Jacket!

Date of experience: October 10, 2019
Steven C.
Argentina
1 review
0 helpful votes
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Awesome! Fits well, heavy and
October 10, 2019

Awesome! Fits well, heavy and durable real leather, keeps you warm and looking cool! I highly recommend it! Thanks for the fast and accurate service and for having such great products for affordable prices!

Date of experience: October 10, 2019
Dorothy A.
Argentina
1 review
0 helpful votes
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I purchased this jacket on
October 10, 2019

I purchased this jacket on a whim. I was pleasantly suprised when I recieved it and tried it on. This Jacket ROCKS!!! Just as good of quality as my $300.00 Jacket. Nice thick leather, Fit was perfect. Looks Awesome. I usually wear and XL and as suggested I ordered a 2XL and it fits prefect. LeatherUp does it again with an outstanding product delivered as advertised. LeatherUp keep doing what your doing. I'm very satified with everything I have purchased and will be refering all my friends.

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
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For the price, it's not
October 10, 2019

For the price, it's not bad. I've worn this same jacket since 2008, laid down my bike with it, and it's held up well. EXCEPT for the zippers on the cuffs. First a tabs/grip on the zipper head broke on one cuff, then the zipper would come open on the other cuff. Tried many times to fix the zipper, but instead just riveted in a snap on the cuff so at least it seals up around the wrist.

I would give it five stars, but the cuff zippers just didn't hold up well after a year or two.

Date of experience: October 10, 2019
Helen I.
Argentina
1 review
0 helpful votes
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My leather jacket, circa 1966,
October 10, 2019

My leather jacket, circa 1966, finally wore out beyond repair. I reluctantly retired it and was left with a the decision of how do I replace my old friend. I purchased this jacket with reservations but was pleasantly surprised when I got it. It fits well, and it's comfortable to wear. I'm 5"8" , 155 lbs and bought the large. I love the adjustable lacing and the quality of leather is great. I love this jacket and for the money you can't go wrong. I also like the removable liner and the zipper ventilation. I'm Live in the Northeast and ride as much as I can during the winter and early spring. The jacket does well keeping me warm behind the fairing of my Stratoliner delux. Well worth the money! Paul G. Windsor Locks, Ct.

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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Im very happy with the
October 10, 2019

Im very happy with the jacket , ordered a 3x and it fit great. I dont normely wear a 3x however looking at the other comments ( which were very helpful went ordering ) i took there avice and was glad i did. The jacket is very high quility and looks great. I have orderd several items from leather up and have been very happy with quility and price. Thank you for a great company that provides high quility at a great price.

Date of experience: October 10, 2019
Sandra T.
Argentina
1 review
0 helpful votes
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Excellent jacket. I was worried
October 10, 2019

Excellent jacket. I was worried about the fit, but a large fit perfectly. I'm 6' 175. Can't be beat for the price.

Date of experience: October 10, 2019
Alex A.
Argentina
1 review
0 helpful votes
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Nice, heavy comfortable jacket ,
October 10, 2019

Nice, heavy comfortable jacket , fits well and very well made, I have had a little trouble with the zipper in the zip out lining, but otherwise a great jacket. Highly recommend.

Date of experience: October 10, 2019
Jessica L.
Argentina
1 review
0 helpful votes
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Great jacket! Highly recommended. I
October 10, 2019

Great jacket! Highly recommended. I am 5'9" 155 lb, normally wear medium. Followed the advise of other reviewer and got Large. It was huge. Exchanged it for Medium - and can't be more happy with it. Leatherup did a great job handling the exchange. Will definitely shop here again.

Date of experience: October 10, 2019
Lisa O.
Argentina
1 review
0 helpful votes
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This is an awesome jacket
October 10, 2019

This is an awesome jacket and Leatherup is just as awesome. I ordered it on Monday night at about 10:30, and received the jacket at my front door on Thursday morning at about 8:30! I was shocked at the quality and weight of this jacket! The thing weighs a ton! It's not made for warm weather riding tho, as even with the liner removed and the vents open I thought I was gonna roast, but once the sun went down, it wasn't too bad. I'm in Tucson, Az., so I think I might order a leather vest for daytime rides in the summer. I will definately be ordering from leatherup again!

Date of experience: October 10, 2019
Bill Z.
Argentina
1 review
0 helpful votes
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Is good quality jacket, and
October 10, 2019

Is good quality jacket, and is good riding weigt. Does well keeping me warm on cold morings going to work, but also open the zippered vents on way home in afternoons. Usually I just wear a pull-over collared shirt and do just fine. Also has a easy zip removable liner for colder areas. Only downfall I see is imported & foreign buffalo. Is a quality jacket tho and would recommend it. Shipping was fast & can't compare it, was also packaged well. Will shop LeatherUp again in future.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States