On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great price.. Comfortable fit! No Hassles. Quick Delivery... My other half is completely satisfied with this years Birthday Gifts.... Will Definately reccomend Leatherup.com to all of our "motorcycle" friends ..... might even reccomend it to all the Wanna B bikers out there.... Great value all the way around
King, Wisconsin
It's raining like crazy where I am, so I'm driving instead of riding. But these things are so good looking and easy to slip on that I just wear them anyway. Five stars!
These boots are high quality. They fit well. The only drawback is the buckles are a little flimsy. I am completely satisfied with these boots. I will shop here in the future.
Boots are ok. People with wider feet might have rubbing issues at outer ankle side of first strap. Also straps on top of the foot area could have been made out of less pieces for a cleaner look. One other complaint is the branding on it is excessive, one name or logo would have sufficed, there is 6 per boot.
very nice just recieved them but seem to be well constructed looked nicer then pic also fit very good
These boots are awesome. No break in period and delivery was fast as always. I suggestion wear a pair of high socks you may get chapped legs. Great quality and the price you can beat leather up prices.
Great boots, Shipping was fast too. Was a little disappointed when i got them, they were a little tight but figured id break them in, but when removing insoles for some gel inserts figured out there were two insoles in there, took one out and now they fit perfect. Great job leather up. already stocking my cart for my second order.
Shipping was extremely fast. The boots are great although they took a little while to get broken in. The only thin I was disatisfied with was the toe plates on the fron were very cheaply attatched and screws popped off of the boot I change gears with. I ended up just takeing both the plated off with was way to easy to do with a screw driver.
However; the leather and insulation is quality for sure as well as the rubber sole welted onto the boot. Thumbs up!
Love The Boots!!. Got them super fast s and as soon as I tried them on I was pleased. They fit to size (11 is 11) and i rode 300 miles the first weekend I had them. Fit and feel great! My riding buddy noticed them and commented how he liked them . Highly recomend them !!
Outstanding boots! These are my first pair of motorcycle boots and they're awesome! I wear a 10 1/2 wide so ordered an size 11. They are still a bit snug but will break in with use. The buckle strap and plates look kicka$$. I was on the fence at first but I am very happy with my purchasewhen i pulled them out of the box and tried them on. Good quality.
The boots are very nice. Fits well and are comfortable. Great traction, lets see how they are when I get caught in the rain..... Great price for being made in china. I would recommend these boots to anyone...
Super comfortable. Not as tall as I thought, but perfect. If I had to pay more to get this boot, I would have! Break-in is minimal. Shift feel is great and the toe isn't bulky so it fits well under the lever. Great stability at stops.
First of all let me say that I am some-what satisfied. To be honest I have only one complaint, the size was a little small. I am very picky about the boots that I wear and these took a little getting use too. After about 2 weeks of breaking-in they are pretty not so bad. I would recommend these to any one, to would just caution them about the break in period and, maybe tell them to get a half size bigger then what they normally wear.
Excellent boots. I wear a 10 or 10.5, glad I got these in a 10.5. Don't think I could wear a 10. They have a roomy toe box, which I like, but the heal is snug so they feel secure. The uppers are loose above the ankle, so I think you are meant to tuck in your pants, so that is what I do.
Love 'em!!! This is my third pair of boots purchased from Lether Up, and I've loved them all, but this pair hits the mark. Size is right on. I'm a 10 and the first two pair of boots I had (including the Lug Sole Harness) were at least a 1/2 size larger than a 10, but this are true to size. Look cool, comfortable for walking and easy to put on an take off. I'm a leather up lifer.
I purchased the engineer style boots and could not fit my foot in them. I exchanged those for these these a few months ago and they are great! I have size 13 w foot and these were a little tight at first but, after being broke in they are the most comfortable boots that i own.
The boots are made real nice. But you need to order them a little larger than your measurement.
I measured my foot like the directions said, added the extra little bit that it said to and the boots fit but are a little tight. I wish I had ordered a half size bigger. They will exchange them if they are not worn and like new, but I worn them for a day or two the see if they would brake in nice. I can still wear them but I need to keep my toe nails trimmed good. lol
You won't find a better riding boot than these! Aside from appearing as kick-$#*! as they look on the website, they are comfortable and warm! I have had these boots for about 2 years now, and they have never let me down. I am an avid rider on a budget, and need good quality equipment without paying an arm and a leg for......that's why I buy from Leatherup! I've ridded in rain, 30-40 degree weather, and 100 degree weather, these boots have never let me down or let my feet get wet! They are also built tough......after 2 years, they still look great. The size chart seems to be right on, also.
Must be a popular boot .. I ordered and received my confirmation and even received notice from Leather Up that the item had shipped and would arrive in 2 days. That was great because my old HD boots had a slip sole. 2 days later when I checked the status through the FedEx tracking number I saw the boots had never shipped .. in fact, Leather Up didn't even have them in stock. How could I receive a shipping confirmation when the boots weren't even in stock?
The up side is that Leather Up's customer service department was very friendly and issued a refund right away. I won't be purchasing these boots as they are still out of stock and I ended up getting a pair of Doc Martins at the Boot Barn.
ZERO STARS FOR THE SHIPPING DEPARTMENT - 5 STARS FOR CUSTOMER SERVICE.
I ordered the same size boot I wear now. One boot was a little tight at first, just wore them for a few hours and that went away. The buckles a bit cheesy, they get hungup on my pants. Otherwise, it's a great boot!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members