Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good boots for the price. However I find they run a good 1/2 size small, so maybe you should go a size bigger. I would have returned them for a size larger but I had another item in the same order and you have to return the entire order, according to the instructions, and the other item was my highway pegs which I had opened and mounted on my bike, so was not able to return for a larger size. I only use the boots for riding and not walking so can live with the size I got.
Left boot was about a size and a half larger than the right boot. I weaar thick socks so decided to keep it rather than hassle w/ a return. Nice boots though and light weight wihich is what I wanted. I figure someone returned the left boot and they stuck it in with the one that fit. Amatuers, Pishaw!
Great riding boots! Why pay more for riding boots when the Vulcan boots are the best value. All leather, perfect fit, shift toe guard and the price can't be beat
After having purchased four different boots from four different on-line retailers, and returned every one of them because they were too long, too short, too tall, too tight or did not fit under the gear shifter, FINALLY, this one met all criteria at a good price. I have not worn it for a ride, but that's soon to come. Stay tuned.
Nice boot! Kept mt feet dry and warm in snow. Haven't used in rain yet, but seem like they will be good. Size seemed true for me. Only showed shift pad on 1 boot in pic, but has on both so no akward look. So far,, " I LIKE IT"
supper comfortable looks great and the price is right
Fit accurately, comfortable even though I have ridden 47 years without an over the ankle boot and this is a change, good traction and the reflective stripe is very noticeable. I am a convert to these boots.
Really like these boots! Light weight, yet rugged, they feel like slippers on my feet! They're very easy/fast getting on & off. And they're nice and warm. At first, the left boot seemed a bit tighter than the right boot, so much so that I thought they were a 1/2-size off from each other. But, they were the same size, and after a few wearings, they now seem fine. These are great boots, especially at such a low price!
Just got these boots, and i think I'm going to like them. I was unable to rate the Durability because I haven't worn them on a ride yet, as the weather in northern Indian is not good for riding right now. But from the other reviews I read before purchasing the boots, I feel I will be well pleased with this purchase.
Very nice wallet. I choice this one over the other because of the number of CC slots. It is longer than I wanted, but I would do it again! Thanks LeatherUp!
Great fit for the long ride, and very comfortable in all temps. The price is awesome.
Bought as a gift for my husband, very well made, sturdy, and can take a beating. Has a lot of credit card slots and a zipper, this is the only one we've found with the zipper feature. Added security for your valuables on the bike.
Awesome wallet lots of storage area for your CC's and clean look. We are happy we purchased this wallet and if you want a good priced bikers fold go for it.
Great quality and great price!
I'm very pleased with the appearance and features of this Wallet. I highly recommend it for it's simple and attractive design.
It's top quality and will certainly last a long time.
A great pair of boots and good looking style. I thoroughly enjoyed the snaps at the end of the strap! Great idea! It eliminates having to mess with the buckle! The price is not bad either. Shipping was very quick and was wonderfully surprised how early I received the boots! You guys are awesome and will be looking at your website for future products you carry. Thank you for having these boots available.
Love the boots, looks great, amazing quality, perfect fitting, and very well priced. I am very happy with these boots!!!!
I really like these boots, very comfortable. They are heavy, but that's to be expected. If I have to give them one negative ding, it's the buckle strap. For some reason, instead of being sewn into the boot, they connect with a snap. Unfortunately, on more than one occasion, the strap as hooked on something and come unsnapped. this seems like a silly design, and I will probably sew the strap myself if it keeps happening.
bags went on perfectly with no problems, very easy installation. I see many improvements from the first set I bought years ago. They are heavier duty and the rain flap is now snapped under the flip cover instead of over the back side like it use to be. As received they are closed and form fit to the first set of holes to adjust the size of the flip cover so there are plenty of holes left to get bigger items in the bags if need be.
Hi I just bought this jacket for my husband for Christmas. The jacket appears to be true to size and has a nice weight to it. The quality of the leather is good and not chincsey like you might expect for what your paying. I think its worth the buck
I am very pleased with the quality of the leather and embroidery of the jacket. I highly recommended Leatherup.com to all of my friends.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

