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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Richard G.
Argentina
1 review
0 helpful votes
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Nice chaps. Thick and heavy,
October 10, 2019

Nice chaps. Thick and heavy, fit well and easy to get in and out of. Not too bulky to pack.

Date of experience: October 10, 2019
Dan V.
Argentina
1 review
0 helpful votes
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I shopped around for chaps
October 10, 2019

I shopped around for chaps locally and found them at the retail price. When i saw them on your site at such a reduced price I wasn't sure they where the same quality but took a shot. My wife and I each purchased a pair and are very pleased with the chaps and the service !!

Date of experience: October 10, 2019
Margaret A.
Argentina
1 review
0 helpful votes
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Great quality, and very comfortable...I'll
October 10, 2019

Great quality, and very comfortable...I'll be back to Leatherup for my biker needs.

Date of experience: October 10, 2019
Joe E.
Argentina
1 review
0 helpful votes
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the chaps and material are
October 10, 2019

the chaps and material are of high quality and very durable. im of shorter heighth so i needed to cut one button off the bottom of the pant and now im in business !!!!! thanks

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
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surprised at the quality for
October 10, 2019

surprised at the quality for the price. was worried about the length since they only come one way. took them to a leather shop here in town to be hemmed. surprised to find she had same brand for twice the price. thanks for the good deal. glad i found a place to shop for future bike stuff

Date of experience: October 10, 2019
Jim L.
Argentina
1 review
0 helpful votes
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Fit good. Just a little
October 10, 2019

Fit good. Just a little snug in the thigh area but since this is my first pair of chaps I am not sure how they are supposed to fit. I guess I better stop working out my legs at the gym for a while. :-) The quality seems very good. Haven't had a chance to use them yet will will soon because the weather is getting colder here in Michigan. Looking forward to trying them out.

Date of experience: October 10, 2019
Donna N.
Argentina
1 review
0 helpful votes
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Works great! looks good! order
October 10, 2019

Works great! looks good! order one to two inches smaller then you actually wear. Trim with scissors to length.

Date of experience: October 10, 2019
Tom N.
Argentina
1 review
0 helpful votes
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Great buy! I wear a
October 10, 2019

Great buy! I wear a 33 waist in jeans. I ordered 34 chaps and they fit perfect. Fast turn-around. Will definitely buy from LeatherUp for ALL my leather needs.

Date of experience: October 10, 2019
Janet N.
Argentina
1 review
0 helpful votes
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Very nice set of chaps,
October 10, 2019

Very nice set of chaps, well made and very comfort. Just remember when ordering make sure you give yourself plenty of time because shipping is slow. Nice items from Leatherup but shipping is slow,slow.

Date of experience: October 10, 2019
Frank M.
Argentina
1 review
0 helpful votes
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Great value! Just rode 5k
October 10, 2019

Great value! Just rode 5k miles in these chaps and I can't find a thing to complain about. Really about the best 70 bucks I ever spent.

Date of experience: October 10, 2019
Richard E.
Argentina
1 review
0 helpful votes
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Awesome item for the money.
October 10, 2019

Awesome item for the money. Fit and quality are first rate!!!!!

Date of experience: October 10, 2019
Robert T.
Argentina
1 review
0 helpful votes
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Very good quality and will
October 10, 2019

Very good quality and will buy all my leather goods here.

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
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Fit great and look great............and
October 10, 2019

Fit great and look great............and the price is amazing. Thank you.

Date of experience: October 10, 2019
Jim I.
Argentina
1 review
0 helpful votes
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MY HUSBAND IS VERY PLEASED.
October 10, 2019

MY HUSBAND IS VERY PLEASED. THESE CHAPS KEEP HIM VERY WARM. HES BEEN RIDING HIS BIKE TO WORK TO SAVE MONEY ON GAS AND ITS 30 DEGREES OUTSIDE THANKS

Date of experience: October 10, 2019
Jessica E.
Argentina
1 review
0 helpful votes
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These are great. My wife
October 10, 2019

These are great. My wife got the womens pair and they both fit perfect and great quality for the price. They are very protective to the weather.

Date of experience: October 10, 2019
Tom K.
Argentina
1 review
0 helpful votes
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Great fit and looks for
October 10, 2019

Great fit and looks for the price. Would recommend buying. I'm 6 foot 4, the lenght was perfect. Already worn them in 40 degree temp stayed warm and comfortable.

Date of experience: October 10, 2019
Tony K.
Argentina
1 review
0 helpful votes
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These chaps are soft and
October 10, 2019

These chaps are soft and very easy to get on. The metal zipper is strong and works well. I had to cut a couple of inches off of the bottom, and they fit great! I wore them for first time this week. It was 37 degrees and my legs stayed completely warm! I am now a fan of chaps and thanks to LeatherUp, I don't have to break the bank. I'm a customer for life.

Date of experience: October 10, 2019
Margaret A.
Argentina
1 review
0 helpful votes
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Once again another great product.
October 10, 2019

Once again another great product. Great quality and excellent fit at a very reasonable price. Will continue to purchase my from LeatherUp for all my needs.

Date of experience: October 10, 2019
Nancy A.
Argentina
1 review
0 helpful votes
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I would definately recommend the
October 10, 2019

I would definately recommend the leatherup chaps I ordered to anyone, and in fact I already have recommended a couple people to look up the site. Well pleased with the mens and ladies chaps and wifey likes the riding jacket with pads also. Probably will be odering more in the future!!!

Date of experience: October 10, 2019
Nancy G.
Argentina
1 review
0 helpful votes
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very nice product. Arrived on
October 10, 2019

very nice product. Arrived on time and exactly as advertised. Thanks!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States