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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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Nice jacket. Wonderful value. Zip out lining makes it totally utilitarian.
Great leather jacket. Good quality, good fit, and the price was right! And, it arrived quickly. The zip in-out lining is a nice touch and it came in handy on a few chilly evenings. You can't go wrong with this leather jacket.
My wife loves her jacket.Surprised by how soft the leather is.Great deal for the price
The jackiet is a great deal! The zip out lining is not the greatest. The sizes are the biggest problem. Definitely order at least 1 size or even 2 sizes larger. I have a 50-52 waist and the jacket is snug. You can go backwards from there. Otherwise, the jacked is a great value and well worth twice the cost!
Fast service. The jacket arrived just three days after ordering. Very soft, supple leather. Great value for the price. Looks and fits great !
jacket is very nice. good quality. however, the deliver was very too long. it was shipped to another address and leatherup did not call me to verify shipping address. i called them and verified that address and the jacket was not shipped until another 2 days after that. from the time of order, it was 15 days before item arrived. therefore, it was a week late for a birthday present. that was very upsetting.
Cant believe the quality for the price. Good looks on or off my bike.
I had a minor problem with the size fit. Some jackets claim to be medium which are reallly too big, and some are just right. my experince is the more you pay, probably the true it is to size. This jacket was ordered as medium, but was just a little too big in the shoulders. The small at maximum of 36" would have been a little too small, whereas the medium started at 38". I had to go with the medium due to my size being between 36 1/2" and 37" chest. I liked the leather fragrance, but got tired of it after 3 weeks of the strong odor. After 3 months the odour is now decreased to a mild tolerable level.
The label inside the liner was misleading being that of the USA flag, in which the attached tag was labeled "Made in China." Generally I like the jacket overall , but wished it had two inside pockets, & a single top pocket upper chest with a snap closure(I don't think would be so bad for the price either).
I received the jacket four days after I ordered it and it exceeded my expectations. The reveiws were so mixed between raving reviews and scathing reviews, I was not sure what to think. After receiving the jacket, I don't know where the negative reviews came from. The jacket was great and just as high quality as much more expensive jackets. I cannot comment on the customer service as I did not need it as I received my order in four days and I did not pay for special shipping. The only small thing I could say negative is that the zipper is a bit cheap, but for the price, I could have it replaced and still come out cheaper than what I would pay for the same quality jacket elsewhere.
Have worn it once in 60 degree riding. It is warm enough to be quite comfortable. However, I feel it should have zip open vents for warmer weather.
I bought thias for my wife for an anniversary present and she loved it. The jacket is top quality and very well made.
The quality looks good although I have not tryied it on yet because warm weather in southern Texas when received it. The only concern I have is the leather is so soft and may not be strong enough for any slight scatch.
This jacket is great. I love the zip out lining and the quality leather. Weather has been too hot to use it since I got it, but I plan to give it lots of use this fall.
Shipping was super fast. My husband loves the coat. He's really happy about being able to remove the lining. Sizing was great including the sleeve length. I was worried since my hubby has bigger shoulders and longer arms than most his size, but it fit great and he was thrilled. Price was great. I'm telling everyone to take a look here first. Thanks!
Great Jacket. fast shippment and great quality .. Have recommended leather-up to friends.. Will order again ...
I bought this jacket for my husband and he loves it. It is a light jacket to wear on a motorcycle this time of year. It looks great on him too!
I ordered a size 46 and it was bang on. The quality and workmanship is good, plus the jacket is a pleasure to wear on a ride. The leather is quality and very comfortable. I would highly recommend this jacket to any one of my friends. Some day when my riding is done (I'm 67 years old), I can still use the jacket as a casual garment.
Fits good, zipper is a little small, but it will work.
Fits great, worth the money spent ! Very nice jacket.
The price was reasonable and the leather soft, however my husband did not like the sticky metal zipper that was hard to pull.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members