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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Kimberly H.
Argentina
1 review
0 helpful votes
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Great Helmet was just what
October 10, 2019

Great Helmet was just what I needed and priced well.

Date of experience: October 10, 2019
Joe A.
Argentina
1 review
0 helpful votes
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Great helmet for the money,
October 10, 2019

Great helmet for the money, excellent service and fast shipping. The helmet straps and fit were very comfortable and the styling was great.

Date of experience: October 10, 2019
David G.
Argentina
1 review
0 helpful votes
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Very nice helmet, light and
October 10, 2019

Very nice helmet, light and great price. Saw the same helmet at a local motorcycle dealer, $30 more. Only had it for one day, friend needed one so I sold him that one, for cost. It did fit him better. He is happy with it. I will be ordering another one soon. Thanks Leatherup.

Date of experience: October 10, 2019
Robert C.
Argentina
1 review
0 helpful votes
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Love the helmet... light, not
October 10, 2019

Love the helmet... light, not TOO bulky, feel protected. This is my first half helmet and I wasn't sure how I was going to feel about it. I like having much more air flow around my head while riding. I will also agree with one of the other reviews below, the strap is junk. Does the job, but very cheap looking and made. 3 stars because of the strap.... I have an HJC Helmet and it's a Small, I bought the Small when I purchased this helmet and it fit the same as the other brand. So for ME, it was true to size....

Date of experience: October 10, 2019
Shirley M.
Argentina
1 review
0 helpful votes
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I received my helmet very
October 10, 2019

I received my helmet very quickly. At first I didn't like the way it looked on me. I was about to send it back then i tried it again and had my family give me their opinion and they all said it looked just fine. It just didn't look right cause " you're bald dad" is what my daughter said. So once I looked past my bald head it did actually look pretty good and fit well I'm glad I didn't send it back. Thanks Pete.

Date of experience: October 10, 2019
Mary Y.
Argentina
2 reviews
0 helpful votes
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The helmet stays put at
October 10, 2019

The helmet stays put at any speed,and its comfortable. Chin strap is a real pain,and its not as low profile as I wanted.

Date of experience: October 10, 2019
Scott Q.
Argentina
1 review
0 helpful votes
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I had been borrowing other
October 10, 2019

I had been borrowing other people's helmets that never seemed to fight right, so I finally got my own and this fit is perfect for me. I like the matte black and light weight look & feeling to minimize the mushroom head. This does the trick and I couldn't beat the price anywhere else. Just Love it!

Date of experience: October 10, 2019
Janet C.
Argentina
2 reviews
0 helpful votes
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I really like the helmet.
October 10, 2019

I really like the helmet. My only complaint is that the helmet size is off by the manufacture. I wear a size 7 5/8 hat according to the size chart I ordered a XL helmet. When I received it, the XL was tight. I have a 3/4 helmet size XL and it fits perfectly. As a result I sent it back and ordered a XXL which fits.

Date of experience: October 10, 2019
Helen Q.
Argentina
1 review
0 helpful votes
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Product arrived quickly and in
October 10, 2019

Product arrived quickly and in perfect condition. The Helmet is exactly as it appeared on line, it's a great helmet at a bargain price.

Two thunmbs up to Leatherup.

Date of experience: October 10, 2019
Patricia I.
Argentina
1 review
0 helpful votes
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This was my first helmet.
October 10, 2019

This was my first helmet. Was afraid I'd have a mushroom head! None of that! Looked ok. Great fit. Easy to put on and off. It was better than I expected!

Date of experience: October 10, 2019
George T.
Argentina
1 review
0 helpful votes
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This helmet is probably as
October 10, 2019

This helmet is probably as slim and trim as a DOT half helmet can be but the red snap and loop on the D rings and too-long chin strap had to be removed.

Date of experience: October 10, 2019
Melissa H.
Argentina
1 review
0 helpful votes
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Exactly what I wanted, a
October 10, 2019

Exactly what I wanted, a basic inexpensive helmet that fit my fat 2XL size head perfectly and I can toss in a side bag and not fret over it getting scratched. Arrived promptly and in good condition.

Date of experience: October 10, 2019
Kimberly B.
Argentina
1 review
0 helpful votes
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Awesome helmet. Very comfortable and
October 10, 2019

Awesome helmet. Very comfortable and light weight. Was shipped immediately upon ordering.

Date of experience: October 10, 2019
Nancy C.
Argentina
1 review
0 helpful votes
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Great helmet, I wish I
October 10, 2019

Great helmet, I wish I had bought it a little earlier, warmer, in the year

Date of experience: October 10, 2019
Thomas P.
Argentina
1 review
0 helpful votes
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Helmet was shipped quickly, and
October 10, 2019

Helmet was shipped quickly, and arrived exactly as described!

Date of experience: October 10, 2019
Amy T.
Argentina
1 review
0 helpful votes
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Nice little skid lid for
October 10, 2019

Nice little skid lid for those places that require them, long trips when you need it and loved the price, fact that it is lightweight so your head doesn't bob all over, easy to put on/take off AND that it is not gloss finished so you can get it custom airbrushed without a ton of sanding. Would recommend to anyone.

Date of experience: October 10, 2019
Sam W.
Argentina
1 review
0 helpful votes
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Overall I like this helmet...
October 10, 2019

Overall I like this helmet... One strange thing that happened when the helmet got out in some pretty good heat was it seemed that the top of the helmet started getting tacky and it did not clean off. I quit wearing it and started wearing my full face that I ordered from LeatherUp that I think is great.

Date of experience: October 10, 2019
Lisa E.
Argentina
1 review
0 helpful votes
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I just received this helmet
October 10, 2019

I just received this helmet yesterday and am very pleased with it. The price was great and you would expect to pay 3 times this price, This helmet sits low on the head and does not give you that cone head appearance. I highly recommend.

Date of experience: October 10, 2019
Helen Z.
Argentina
1 review
0 helpful votes
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Very comfortable! The fit is
October 10, 2019

Very comfortable! The fit is perfect. Nice looking and lightweight. More than worth the money!

Date of experience: October 10, 2019
Ruth A.
Argentina
1 review
0 helpful votes
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Great quality helmet! Arrived in
October 10, 2019

Great quality helmet! Arrived in 4 days from shipping. Nice flat black color pretty much matches everything, so it's nice. Lightweight and not too baulky. Well worth the money!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States