Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Bought it as a gift for my wife. The fit was perfect, and as a bonus she really liked it. It seemed like it arrived in a couple of days. Excellent service.
Great helmet, great price, great fit, great service. What more could you ask for?
I'm pleased with the helmet; it fits well, was a great price, and arrived promptly. Good job, guys.
I needed something low profile since California requires a DOT helmet even for motorized bicycle. Don't laugh, those things can go ~30mph easy, and I certainly don't want to crack my head at those speeds. This is very decent for the price, though the size runs smaller than expected. Size chart says Medium but exchanged it for a Large which fits much nicer and more comfortable.
Most comfortable helmet I ever had! Did put on a quck release to bypass D rings. Light & fits great - size chart is right on. Leather Up > My Christmas candy store!
What a great helmet: Great price, great look, great service. No mushroom head here, sits nice and low. Thanks to all the insif=ght on the reviews. Very happy, will purchase again soon.
After I ordered and turned off my computer there was a knock at the door......and it was the helmet.........How'd you do that?!!!! Seriously fast shipping and great product at a great price.
great to do business with!! Helmet is great for the $$
We went to the Harley shop looking for a helmet for my husband. We could not find one that fit him. He ran across this site, we purchased a helmet for each of us. This helmet fits him perfectly! We saved alot of money on a really great helmet! Fast service. Helmets arrived before stated delivery date!
Overall fit and quality seem good. Do get a bit of the "mushroom head" but that's it way it is with half-helmets. The stupid sticker on the front comes off without any effort. I've only worn it twice, because it's still winter here in New England, but I like the helmet.
nice helmet fits good, used chart, leatherup is amazing!
what a fantastic deal. my husband was very pleased with this helmet it was a perfect fit! very fast shipping.
Good fit, lots of padding for a comfortable ride. The chin strap is a little substandard, but for the money it is worth it as a helmet for warmer days and it will keep the police off your back in states with helmet laws.
Great helmet, excellent price and fits great. Bought 2, wife is pleased. Extremly happy with both. I will definately make more purchases in the future.
My girlfriend and I ordered two of these but we used her credit card and my address for shipping....I was very impressed with their security as they would not ship the items untill they phone verified with her first.....Cootoes for your saftey for customers....As for the helmets, Fantastic fit and great quality. Can't beat the price anywhere... WE WILL BE ORDERING OTHER ITEMS IN THE FUTURE!!!!!!!!!
Great helmet. Really cuts down on the whole mushroom head thing. Wind doesn't hit this helmet as bad in the front as previous one.
nice quality helmet for the price, I did not like the fit as well as others, I think you need to get used this style.
Great helmet for the price! Sizing chart was accurate for me. I have a large head and wear a 2XL helmet size. Helmet fits perfectly, and doesn't look like a big bubble head when I'm wearing it. It is a DOT helmet so it isn't as small as a non DOT novelty helmet, but again my wife said it looked good on me so that has to count for something. :)
Great helment, hated the mushroom head look of my Harley helmet. Great place for stickers that show the world what you really think. Have loved everything I have bought from Leather Up.
Nice helment but seems like it sticks up a little high on my head. Chin strap I think could be a quick release.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

