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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Angela L.
Argentina
1 review
0 helpful votes
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Love it. Fits perfect and
October 10, 2019

Love it. Fits perfect and the price was even better

Date of experience: October 10, 2019
Pamela D.
Argentina
1 review
0 helpful votes
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Helmet is a great fit,
October 10, 2019

Helmet is a great fit, looks good and it isn't too heavy. The price is excellent.

Jimmy White, Clinton, NC

Date of experience: October 10, 2019
Rebecca L.
Argentina
1 review
0 helpful votes
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Fits like a glove,very good
October 10, 2019

Fits like a glove,very good looking price and shipping are outstanding.

Date of experience: October 10, 2019
Margaret Y.
Argentina
1 review
0 helpful votes
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supper fast shipping and nice
October 10, 2019

supper fast shipping and nice price. i'll buy again

Date of experience: October 10, 2019
Patricia G.
Argentina
1 review
0 helpful votes
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Great quality! Just like the
October 10, 2019

Great quality! Just like the helmets I've seen for more than twice the price! Leatherup will be the FIRST place I go to purchase any motorcycle item.

Date of experience: October 10, 2019
Angela W.
Argentina
1 review
0 helpful votes
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great helmet nice comfortable fitting
October 10, 2019

great helmet nice comfortable fitting helmet, thank you will be shopping here again thanks

Date of experience: October 10, 2019
Frank K.
Argentina
1 review
0 helpful votes
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This is my fifth purchase
October 10, 2019

This is my fifth purchase and as always the fit, quality, and price can't be beat! Delievry time great. The helmet looks sharp and is a great lightweight fit. What a diffrenece a couple of ounces makes!

Date of experience: October 10, 2019
Laura X.
Argentina
1 review
0 helpful votes
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Very comfortable. Size chart worked
October 10, 2019

Very comfortable. Size chart worked out for a perfect fit!! Can't beat the price either. Thank you!!

Date of experience: October 10, 2019
Donna S.
Argentina
1 review
0 helpful votes
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Great looking and comfortable helmet.
October 10, 2019

Great looking and comfortable helmet. And all that for a great price to boot! I've odered a set for my whole family to use.

Thanks Leatherup!

Date of experience: October 10, 2019
Jay Z.
Argentina
1 review
0 helpful votes
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Excellent Helmet for the money.
October 10, 2019

Excellent Helmet for the money. Very lightweight, no buffeting at 80+.

The chin strap is a little long, but the snap retainer keeps it out of the way.

It's my new summer helmet, I threw my old one out with no regrets.

Get one before they're gone.

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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Comfortable and very affordable. A
October 10, 2019

Comfortable and very affordable. A little better looking in real life.

Date of experience: October 10, 2019
Alex B.
Argentina
1 review
0 helpful votes
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Used a Bell shorty before.
October 10, 2019

Used a Bell shorty before. the difference is great. excelent fit, good quality, lightweight and good price. use it every day since i got it. like it very much.

Date of experience: October 10, 2019
Jason U.
Argentina
1 review
0 helpful votes
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This helment fits perfect it
October 10, 2019

This helment fits perfect it is light weight it's such a change from the one that i was using. If any one would try one of these they would not change back.Thanks Leather Up for the great product.

Date of experience: October 10, 2019
Jennifer W.
Argentina
1 review
0 helpful votes
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The look of the helmet
October 10, 2019

The look of the helmet is outstanding although I had to exchange it do to being too large, my fault.

Date of experience: October 10, 2019
Kimberly L.
Argentina
1 review
0 helpful votes
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This helmet helps make YOU
October 10, 2019

This helmet helps make YOU be YOU!!! Stand out from the rest. Sizing is accurate per the chart. The strap is a lil long and the red snap is...but besides those two small glitches, all is good!!!

Date of experience: October 10, 2019
James M.
Argentina
1 review
0 helpful votes
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Very nice good looking helmet,
October 10, 2019

Very nice good looking helmet, will be great this summer.

Date of experience: October 10, 2019
Shirley B.
Argentina
1 review
0 helpful votes
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Helmet looks and fits great.
October 10, 2019

Helmet looks and fits great. You just can't beat the price. I even got free shipping.

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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You were sold out of
October 10, 2019

You were sold out of this helmet, but came into stock just in time for our ride to the smokeys. My girlfriend put HD stickers on it as she was all smiles. fit perfect, and the carbon fiber is light weight and not as bulky as other helmets. glad I didn't have to settle for a different helmet.

Date of experience: October 10, 2019
Kathleen N.
Argentina
1 review
0 helpful votes
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I had ordered four T-69
October 10, 2019

I had ordered four T-69 Carbon helmets for myself and friends. Feels great, fits prefect, and we'll be sure to order more things from Leatherup.

Date of experience: October 10, 2019
Stephen C.
Argentina
1 review
0 helpful votes
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Good quality, good fit, great
October 10, 2019

Good quality, good fit, great price. Service was good as well

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States