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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason L.
Argentina
1 review
0 helpful votes
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Great buy at this price.
October 10, 2019

Great buy at this price. Helmet fits a little tight, but is comfortable and should loosen in time. Looks great. Looks great and would recommend to anyone.

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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Nice helmet. REally nice. BUT:
October 10, 2019

Nice helmet. REally nice.

BUT: the D-Rings kinda suck. No, they are not poor quality, they are maybe too good. You can't tighten the strap just by pulling on the end, you have to manually feed it all through the D-rings. Annoying.

ALSO: The size fit is tight. I think I would recommend rounding up if you are above the halfway mark on their sizing.

Date of experience: October 10, 2019
Kathleen B.
Argentina
1 review
0 helpful votes
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Great buy & fits like
October 10, 2019

Great buy & fits like a glove, paint is a nice gloss Black.

Date of experience: October 10, 2019
Linda Y.
Argentina
1 review
0 helpful votes
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Overall good helmet for the
October 10, 2019

Overall good helmet for the price. The helmet is made in China. The description says it weighs 2 lbs (32 ozs). I weighed my extra large and it weighs 3 lbs exactly. I bought this helmet because it said it weighed 2 lbs. I have been wearing a novelty 2 lb helmet for over 20 years. I crashed in 1991 with my novelty on. I got broken up badly, but I didn't get a head injury. My wife was wearing a DOT approved helmet and she received a hdead injury. Due to a broken neck from an MVA in 1969, I had to give up wearing DOT approved helmets as it created to much neck pain. I was not disappointed in the helmet itself, just disappointed that the ad said it weighed 2 lbs when it actually weighed 3 lbs The video makes the inner lining look smaller and thinner than it actually is so don't be disappointed if it looks big on your head as it will. The fit was tight soo the sizing was correct. My state has gone DOT approved only so it looks like I will be getting ticketed for wearing a ''novelty'' helmet instead. Like I said, other than weight being incorrect, I liked the helmet.

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
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At the Harley store this
October 10, 2019

At the Harley store this helmet would cost $100(H.D)

Date of experience: October 10, 2019
Brenda W.
Argentina
1 review
0 helpful votes
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Not as narrow as the
October 10, 2019

Not as narrow as the other DOT half helmet I have and is no lighter either. Good helmet at a great price, but no better than the other brand I have.

Date of experience: October 10, 2019
Steven F.
Argentina
1 review
0 helpful votes
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Helmet is great, exactly what
October 10, 2019

Helmet is great, exactly what I wanted and works perfectly!!!

Date of experience: October 10, 2019
Kimberly M.
Argentina
1 review
0 helpful votes
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Highly recommend. This is my
October 10, 2019

Highly recommend. This is my first half helmet, wasn't sure how I was going to like riding with it so I didn't want to spend to much. After wearing it, what else can I say but excellent helmet. What's not to like? Great fit, great price & fast shipping. Also the Outlaw sticker is removable. I would definetly order from Leatherup.com again.

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
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brought two of these helmets,
October 10, 2019

brought two of these helmets, one Large one Med. just used for New Hampshire bike weekend, did 400 miles and helmet was great, not heavy at all. was able to remove the red logo on both of my. I will buy again.

Date of experience: October 10, 2019
Steven I.
Argentina
1 review
0 helpful votes
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Bought two, one for me
October 10, 2019

Bought two, one for me one for her. We both like these helmets, great helmet at an unbeatable price.

Date of experience: October 10, 2019
Susan K.
Argentina
1 review
0 helpful votes
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Great helmet and fast shipping
October 10, 2019

Great helmet and fast shipping from LA to the East Coast. Awesome price!

Date of experience: October 10, 2019
Pamela Z.
Argentina
1 review
0 helpful votes
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Best price I could find!
October 10, 2019

Best price I could find! Came promptly, ordered two. Helmets are great.

Date of experience: October 10, 2019
Brian W.
Argentina
1 review
0 helpful votes
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Great quality and comfort--exceptional price--sizing runs a little small--overall , very satisfied

Date of experience: October 10, 2019
Daniel Y.
Argentina
1 review
0 helpful votes
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Great helmet-Perfect fit-Speedy delivery. This
October 10, 2019

Great helmet-Perfect fit-Speedy delivery. This is the first time I have done business with Leatherup since I am a new rider, but I will certainly buy from them in the future. Great price and excellent service. That is my kind of company!

Date of experience: October 10, 2019
Bob B.
Argentina
1 review
0 helpful votes
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Nice helmet for the price.
October 10, 2019

Nice helmet for the price. Should have ordered a size larger than chart suggested.

Date of experience: October 10, 2019
Pamela J.
Argentina
1 review
0 helpful votes
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This helmet is awesome! Fot
October 10, 2019

This helmet is awesome! Fot the price it can't be beat. The fit is perfect. The finish is spot on and what can I say. Don't be saying that the price is to cheap. This is a great buy for the money. If you need a half helmet. Buy it you'll like it.

Date of experience: October 10, 2019
Sam Z.
Argentina
1 review
0 helpful votes
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Nice helmet for the price
October 10, 2019

Nice helmet for the price ~ It does the job very well and I would order another one without a second thought!!

Date of experience: October 10, 2019
Jeff W.
Argentina
1 review
0 helpful votes
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I bought 2 helments ..one
October 10, 2019

I bought 2 helments ..one glossy and one flat...They are GREAT.. They are by far the best price you can get and they are an awesome helmet..What a deal. And shipped so fast. What a great place to shop...Everybody better Leather up....Can't say enough good about this place...Thank you !!! They sure get a 10 in my book.

S. Cleaves from Tennessee..

Date of experience: October 10, 2019
Nancy K.
Argentina
1 review
0 helpful votes
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I ordered it overnight Fedex
October 10, 2019

I ordered it overnight Fedex but didn't receive it due to a problem with Fedex. However, my communication and the follow up the customer service staff did at LeatherUp was exceptional. They were extremely quick to respond to my issue and pro-actively followed up with Fedex on my issue and provided a refund for the overnight shipment costs. Very impressed with their customer service and will likely buy from LeatherUp again. As far as the helmet goes, I actually haven't tried it on yet but will soon!

Date of experience: October 10, 2019
Melissa O.
Argentina
1 review
0 helpful votes
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This items was exactly what
October 10, 2019

This items was exactly what I was looking for. It meets all expectations of a half helmet. Great pricing and quality.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States