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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mike H.
Argentina
1 review
0 helpful votes
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Solid quality merchandise. This helmet
October 10, 2019

Solid quality merchandise. This helmet fits perfectly! It was delivered at flank speed, and it's exactly what I wanted. I'll be back!

Date of experience: October 10, 2019
Joseph L.
Argentina
1 review
0 helpful votes
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Fits like a glove, good
October 10, 2019

Fits like a glove, good quality at a killer price. Thanks

Date of experience: October 10, 2019
Joe P.
Argentina
1 review
0 helpful votes
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Excellent helmet, great price and
October 10, 2019

Excellent helmet, great price and I like the way it looks. I am completely satisfied with the purchase and I would recommend the helmet to anyone.

Date of experience: October 10, 2019
Deborah E.
Argentina
1 review
0 helpful votes
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Very nice quality and fit.
October 10, 2019

Very nice quality and fit. Excellent price, would recommend to anyone.

Date of experience: October 10, 2019
Melissa V.
Argentina
1 review
0 helpful votes
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I needed a helmet for
October 10, 2019

I needed a helmet for summer riding and this was a perfect match. It goes on easy and easy to remove with the satisfaction of safety. Fits perfect and is comfortable when riding. Great quality through out.

Date of experience: October 10, 2019
Jay V.
Argentina
1 review
0 helpful votes
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A great looking helmet, comfortable
October 10, 2019

A great looking helmet, comfortable fit and one-third the price of other similar helmets. Top Quality merchandise, rock bottom prices, no hassel customer service...this is the 3rd or 4th time I've ordered from LeatherUp and I can easily say they have a customer for life in me.

Date of experience: October 10, 2019
Lisa T.
Argentina
1 review
0 helpful votes
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Great service, perfect fit. Everything
October 10, 2019

Great service, perfect fit. Everything you expect from a quality company.

Date of experience: October 10, 2019
Sandra B.
Argentina
1 review
0 helpful votes
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Great helmet! Light and comfortable
October 10, 2019

Great helmet! Light and comfortable for the summer months! Great bargain and fast shipping! Excellent seller!

Date of experience: October 10, 2019
Kathleen K.
Argentina
1 review
0 helpful votes
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bought helmet for wife,it fits
October 10, 2019

bought helmet for wife,it fits great, looks good , cant beat the price

Date of experience: October 10, 2019
Steve W.
Argentina
1 review
0 helpful votes
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The mushroom look isn't too
October 10, 2019

The mushroom look isn't too bad,

It's D.O.T and. beats a ticket.

I painted over the outlaw logo.

HELMET LAWS SUCK.

Date of experience: October 10, 2019
Sarah X.
Argentina
1 review
0 helpful votes
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Got one for me and
October 10, 2019

Got one for me and my husband. We really like these. They are very light weight and cooler in the Texas sun. But they still offer quite a bit of protection. Easy to get on and off.

Date of experience: October 10, 2019
Peter Y.
Argentina
1 review
0 helpful votes
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Great price, it was a
October 10, 2019

Great price, it was a little large for me but I added some padding on the inside and it fits good now

Date of experience: October 10, 2019
Deborah P.
Argentina
1 review
0 helpful votes
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Great helmet... better than expected!!
October 10, 2019

Great helmet... better than expected!! Very comfortable and looks great.

Date of experience: October 10, 2019
Melissa N.
Argentina
1 review
0 helpful votes
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Fast service. Helmet better than
October 10, 2019

Fast service. Helmet better than I had thought it would be. Paid 3x's as much for my wife's helmet which was almost identical at my local dealer's shop. Very pleased and will order again!

Date of experience: October 10, 2019
Kathleen X.
Argentina
1 review
0 helpful votes
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You can not beat this
October 10, 2019

You can not beat this helmet at this price. Looks better than the picture, and it is DOT approved, I don't know how leather -up does it, but keep it up!

Date of experience: October 10, 2019
Joe T.
Argentina
1 review
0 helpful votes
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Great helmet, Fast shipping, Great
October 10, 2019

Great helmet, Fast shipping, Great Bargain!!! Like ALWAYS. Love LeatherUp!!! :) I am a return customer, many times over! :)

Date of experience: October 10, 2019
Virginia M.
Argentina
1 review
0 helpful votes
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good product at a good
October 10, 2019

good product at a good price.i needed a spare to keep in a saddlebag and this one will do it

Date of experience: October 10, 2019
Betty X.
Argentina
1 review
0 helpful votes
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It dosn't get any better,
October 10, 2019

It dosn't get any better, the fit was perfect, the liner and the chin strap is very comfortible and it has a good look to it. Don from Connecticut

Date of experience: October 10, 2019
Sam Q.
Argentina
1 review
0 helpful votes
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A little tighter than I
October 10, 2019

A little tighter than I anticipated, but overall a great value and quick delivery. Price cannot be beat. Will order again.

Date of experience: October 10, 2019
Anna V.
Argentina
1 review
0 helpful votes
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Great helmet at an even
October 10, 2019

Great helmet at an even better price. This helmet looks great and is comfortable without giving you a mushroom head look. At 30 bucks you can't go wrong

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States