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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Adam X.
Argentina
1 review
0 helpful votes
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order was fast and on
October 10, 2019

order was fast and on time chaps look and feel great got a trip for Sat cannot wait thankyou good service

Date of experience: October 10, 2019
George O.
Argentina
1 review
0 helpful votes
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Bought as gift for a
October 10, 2019

Bought as gift for a riding buddy, he seemed to really like the vintage look and side venting. I may have to get me a pair!

Date of experience: October 10, 2019
Daniel F.
Argentina
1 review
0 helpful votes
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Wow! Quality far exceeded what
October 10, 2019

Wow! Quality far exceeded what I had expected! These are beautiful, comfortable and fit fantastic! I thought the elastic thigh would be somewhat 'dorky', but I was wrong!

Date of experience: October 10, 2019
Bob V.
Argentina
1 review
0 helpful votes
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These are GREAT! The price
October 10, 2019

These are GREAT! The price can't be beat. Very, very comfortable and soft.

Date of experience: October 10, 2019
Bob F.
Argentina
1 review
0 helpful votes
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Fast shipping, great product, easy
October 10, 2019

Fast shipping, great product, easy online puchase. These chaps are VERY comfortable. I would like to see a low-waisted version of the same product.

Date of experience: October 10, 2019
Christine Z.
Argentina
1 review
0 helpful votes
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So far they are great!
October 10, 2019

So far they are great! Comfortable fit and easy on and off!

Date of experience: October 10, 2019
Stephen F.
Argentina
1 review
0 helpful votes
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WONDERFUL!! Fit well and the
October 10, 2019

WONDERFUL!! Fit well and the quality is excellent. Almost paid three times this as the dealership. Thanks for saving me money. I will shop LeatherUp.com again.

Date of experience: October 10, 2019
Sandra X.
Argentina
1 review
0 helpful votes
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I put these incredibly soft
October 10, 2019

I put these incredibly soft chaps on and they fit like a glove. Haven't got a chance to ride in them yet.. but looking forward to soon!!! Thanks!

Colleen in MI

Date of experience: October 10, 2019
Daniel T.
Argentina
1 review
0 helpful votes
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WOW!! Great fit and feel
October 10, 2019

WOW!! Great fit and feel and the lining is perfect for riding in! The extra elastic and thigh zippers were well thought out in the design and being 5'3", only had to cut off 1 snap. I actually could sleep in these.

Date of experience: October 10, 2019
Thomas Z.
Argentina
1 review
0 helpful votes
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The chaps we bought fit
October 10, 2019

The chaps we bought fit great and my wife loves them.

Date of experience: October 10, 2019
Virginia B.
Argentina
1 review
0 helpful votes
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I have shopped everywhere for
October 10, 2019

I have shopped everywhere for chaps with no success; then found your site. I love my dual comfort chaps and can hardly wait to get out there on the bike.

Date of experience: October 10, 2019
Thomas U.
Argentina
1 review
0 helpful votes
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Unbelievably soft and supple, right
October 10, 2019

Unbelievably soft and supple, right out of the box. Fits like a glove. Highly recommended.

Date of experience: October 10, 2019
Melissa R.
Argentina
1 review
0 helpful votes
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Great quality, great fit, great
October 10, 2019

Great quality, great fit, great price, great service!

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
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Awesome chaps, awesome service, awesome
October 10, 2019

Awesome chaps, awesome service, awesome price. I couldn't have asked for more, the quality it excellent!!

Date of experience: October 10, 2019
Frank U.
Argentina
3 reviews
0 helpful votes
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excellent fit, very comfortable love
October 10, 2019

excellent fit, very comfortable love the fact that it has elastic for added comfort, well worth the money

Date of experience: October 10, 2019
Amy Q.
Argentina
1 review
0 helpful votes
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These are awesome, very soft
October 10, 2019

These are awesome, very soft and warm! I will for sure buy from leatherup.com again!

Date of experience: October 10, 2019
Eric I.
Argentina
1 review
0 helpful votes
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Great chaps at a gerat
October 10, 2019

Great chaps at a gerat price. I am kind of short so I had to get them altered a bit, but they are very comfy and great for riding!!!

Date of experience: October 10, 2019
Christine R.
Argentina
1 review
0 helpful votes
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Real nice soft leather. Lightweight
October 10, 2019

Real nice soft leather. Lightweight to easily roll up for packing. Great chaps.

Date of experience: October 10, 2019
Christine J.
Argentina
1 review
0 helpful votes
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I love the way they
October 10, 2019

I love the way they fit! Great leather, soft, comfortable.

Date of experience: October 10, 2019
Betty M.
Argentina
1 review
0 helpful votes
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The chaps were very nice
October 10, 2019

The chaps were very nice looking. Had to trim them since I'm not very tall. They fit very nice and were great for keeping the legs warm when riding to work at 4am every morning. Planning on riding to work even in the winter down here and they will be much appreciated.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States