Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Michelle L.
Argentina
1 review
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

Nice vest, However the material
October 10, 2019

Nice vest, However the material is not as good of quality as Xelement XS1378 Men's Black Gun Pocket Vest with One Panel Back. Unfortunately for me the Xelement vest was TOO small in size(3XL). So I had to return it and get this vest instead (5XL) , Still a nice vest just not as high of quality as the first one I ordered. The exchange for the correct size was VERY easy and hassle free. BE SURE TO READ the Sizing Chart CAREFULLY !!! or be prepared to have to deal with an exchange :D .... as I said though the exchange was VERY easy and was NO HASSLE AT ALL.

Date of experience: October 10, 2019
Frank L.
Argentina
1 review
0 helpful votes
Follow Frank L.
Unfollow Frank L.
Share Review
Report Review

The exact part I needed
October 10, 2019

The exact part I needed for my Triumph 2010 Thunderbird at a great price!

Thank you for your prompt shipping. I will order more from you in the future!

Date of experience: October 10, 2019
David B.
Argentina
2 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

I bought this for my 2011 Victory Cross Country. It works Great! Took me longer to find Hex-wrenches than to install!

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
Follow Diane V.
Unfollow Diane V.
Share Review
Report Review

I purchased this windshield for
October 10, 2019

I purchased this windshield for my 2006 Suzuki S40. It is a great windshield for the price. It was easy to mount. The windshield offers lots of protection from the wind and bugs! I have purchased from leather up previously; everything arrives on time and I am extremely happy with my purchase! Keep up the great work leather up!!

Date of experience: October 10, 2019
James R.
Argentina
1 review
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

Quick shipping. Item was exactally
October 10, 2019

Quick shipping. Item was exactally what I wanted. Also it was described correctly. I would recommend this seller. Thanks!

Date of experience: October 10, 2019
Barbara O.
Argentina
1 review
0 helpful votes
Follow Barbara O.
Unfollow Barbara O.
Share Review
Report Review

I have a Yamaha Roadstar.
October 10, 2019

I have a Yamaha Roadstar. It had a Switchblade Chopped Windshield on it which is fine for around town or short road trips, but I put the Two-up windshield on it for a long trip I just got back from. I rode 900 mi through the Texas hill country and it stopped the fatigue factor from my head being buffetted around by the air coming over the shorter Chopped windshield. I ran through a huge flight of grasshoppers, the windshield got covered but the faceshield on my helmet didn't. I soaked the bug juice with wet paper towels for a few minutes, then washed it right off. The windshield is still as clear as it was before the bugs. I'm very happy with this windshield. PS, the old Chopped windshield is still as clear as new after several years of use, also.

Date of experience: October 10, 2019
Lisa E.
Argentina
1 review
0 helpful votes
Follow Lisa E.
Unfollow Lisa E.
Share Review
Report Review

Removed 10.75 windscreen (after market
October 10, 2019

Removed 10.75 windscreen (after market type) installed this 10.75 windscreen, Found that the wind turbulance is still there but not as pronounced ,but it does look better so i will leave it installed for now.

Date of experience: October 10, 2019
Jennifer X.
Argentina
1 review
0 helpful votes
Follow Jennifer X.
Unfollow Jennifer X.
Share Review
Report Review

I put mine on a
October 10, 2019

I put mine on a 2010 Ultra Classic. If you are over 6 foot tall, I would suggest getting the taller one. The 10.5" one is a bit short for me being 6'3" The wind turbulence can be almost be unbearable at high speed or if driving into a stiff wind. It literally slaps your ear drums and does not feel good. If I slouch down and tilt my head forward it seems to help and "does what it was designed to do." This is why I would suggest the taller one. The look and feel is great, no issues with that. Hope this helps!!

Date of experience: October 10, 2019
Daniel S.
Argentina
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

This windshield does just what
October 10, 2019

This windshield does just what its suppose to,that is keep the wind off your chest.

I don'treally like windshields so I wanted something small....it works

Date of experience: October 10, 2019
Linda U.
Argentina
1 review
0 helpful votes
Follow Linda U.
Unfollow Linda U.
Share Review
Report Review

This is a very simple
October 10, 2019

This is a very simple mounting kit. It fits perfectly for the windshield. It took all of 10 minutes to install. Very quick very simple

Date of experience: October 10, 2019
Alex D.
Argentina
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

Great product-very easy to install.
October 10, 2019

Great product-very easy to install. The product does what it says in stabilizing the front end and reducing air drag to the driver and passenger. I'm very pleased with the looks and performance.

Date of experience: October 10, 2019
Angela F.
Argentina
1 review
0 helpful votes
Follow Angela F.
Unfollow Angela F.
Share Review
Report Review

I began my journey with
October 10, 2019

I began my journey with a pair of Xelement boots which were too big (runs big) and I sent them back!! Before, I let the ink dry on my purchase I found these boots!! Not thinking about the manufacturer, I ordered these boots in a 7 1/2. Well, the Milwaukee Leather boots came in and I took them on a trip with me and realized that they were too small (I wear an 8)! Now, 3 weeks and an additional purchase (7 1/2 will be given to my daughter for her birthday)! However, they are still a little tight (need to be broken in) as I cannot see getting an 8 1/2 as these have plenty of room for my toes. I gotten so many complements!! Love em!!!!

Date of experience: October 10, 2019
Patricia B.
Argentina
2 reviews
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

Had to return the helmet
October 10, 2019

Had to return the helmet for a store credit. I'm waiting for the XL size to becomes available, we'll see how long that takes! Hopefully all will go smoothly.

Date of experience: October 10, 2019
Carol K.
Argentina
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

Love the look, great price.
October 10, 2019

Love the look, great price. It does fog up my glasses at stops and it compresses the nose a bit. It is very warm. People get a kick out of the mustache everywhere I go- which means they see me- an added benefit.

Date of experience: October 10, 2019
Robert F.
Argentina
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Great helmet, comfortable secure fit
October 10, 2019

Great helmet, comfortable secure fit and looks great. Already recommended the Outlaw helmets to a couple of buddies.

Date of experience: October 10, 2019
Cynthia Y.
Argentina
1 review
0 helpful votes
Follow Cynthia Y.
Unfollow Cynthia Y.
Share Review
Report Review

Great looking helmet at a
October 10, 2019

Great looking helmet at a great price. LeatherUp is tops in quality, price, service, and delivery. The size chart was right on. Didn't have to order one size bigger as with most of their clothing.

Date of experience: October 10, 2019
Pamela Y.
Argentina
1 review
0 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Share Review
Report Review

Great helmet, fit's comfortable and
October 10, 2019

Great helmet, fit's comfortable and looks awsome. The price and shipping time can't be beat. I am a customer for life. Thanks LeatherUp.

Date of experience: October 10, 2019
Patricia X.
Argentina
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Share Review
Report Review

Nice helmet - I was
October 10, 2019

Nice helmet - I was a little disappointed with the length of the shipping time, but overall, a very nice helmet for the money!

Date of experience: October 10, 2019
Brian C.
Argentina
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

Very nice helmet. Great price.
October 10, 2019

Very nice helmet. Great price. perfect fit. Will and have recommended Leatherup.com

Date of experience: October 10, 2019
Shirley K.
Argentina
1 review
0 helpful votes
Follow Shirley K.
Unfollow Shirley K.
Share Review
Report Review

arrived fast and in perfect
October 10, 2019

arrived fast and in perfect shape. performs well...has comfortably snug chin strap. Every bit as good as I would have expected.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States