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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Daniel K.
Argentina
1 review
0 helpful votes
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everything I have bought from
October 10, 2019

everything I have bought from this store has been spot on

Date of experience: October 10, 2019
Karen L.
Argentina
1 review
0 helpful votes
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These are the best boots
October 10, 2019

These are the best boots I have ever had on my feet. I have bad ankles and the in sole is so awesome they are very soft on my feet. I put them on and went shopping my feet never hurt at all.

Date of experience: October 10, 2019
Shirley K.
Argentina
1 review
0 helpful votes
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This is the most comfortable
October 10, 2019

This is the most comfortable seat I have ever ridden on! The backrest makes a big difference my lower back no longer hurts when I ride. Shipping was very fast form LeatherUp.com

Date of experience: October 10, 2019
Thomas A.
Argentina
1 review
0 helpful votes
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Really nice coat. The liner
October 10, 2019

Really nice coat. The liner is pretty thin so I'm not certain it really makes any difference. Coat is heavy and will be great addition to extend my riding time. I typically wear a XL coat and that's what I ordered. It's a little snug but I think a 2XL would probably make it baggy.... The button at the neck fit with room to spare so 2XL would have been too large.

Zippers all seem to be functional and have large teeth so snagging shouldn't be an issue. Nice to have an inner pocket (both sides) to place my 9.

I couldn't find a good leather coat locally so I turned back to LU (old faithful). It did take a full week to arrive so don't expect lightening fast shipping terms. Buy BEFORE you need it.

Keep the rubber down and we'll see you on the next trip.

Date of experience: October 10, 2019
Thomas R.
Argentina
1 review
0 helpful votes
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Fits like a glove. Zippered
October 10, 2019

Fits like a glove. Zippered vents work very well and the concealed pockets are extremely useful. The zippers on the sleeve unzip a bit with casual movements, but that isn't an issue while riding. Unlike the other review posted here, I've had no issues with any of the fasteners or snaps coming undone. If, for whatever reason, a snap does come off, try a local upholstery shop, as they may have the tools and supplies to fix a busted snap.

Date of experience: October 10, 2019
Andrew E.
Argentina
1 review
0 helpful votes
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Excellent jacket! Tru to fit.
October 10, 2019

Excellent jacket! Tru to fit. Durable, rugged, yet stylish fit. A serious jacket with a smoothed over looked. Absolutely love it!!!

Date of experience: October 10, 2019
Jeff E.
Argentina
1 review
0 helpful votes
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I had heard about up
October 10, 2019

I had heard about up sizing the jackets so I ordered a 3xl. I normally wear a 2xl. This jacket fits snug but is comfortable. I think if I had ordered a 4xl it would be too big. Anyway, extremely happy with the jacket. The quality of the jacket appears that it will be around for a long time. I would highly recommend Leather-up to my friends.

Date of experience: October 10, 2019
Sharon N.
Argentina
1 review
0 helpful votes
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great fit at a great
October 10, 2019

great fit at a great price .. one of the snaps broke off as soon as I tried it - they sent me new snaps instead of having to deal with the hassles of a return .. great customer service

Date of experience: October 10, 2019
Mark F.
Argentina
1 review
0 helpful votes
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WOW i cant believe this
October 10, 2019

WOW i cant believe this was only $120 thick soft leather perfect stitching and leather pattern matching i have 38"waste 42"beer gut 44"chest 18"neck 23"arms 21"shoulder to shoulder 24"neck to waste and it fits a little snug with liner in and a thin turtle neck but 40 degrees in western N.Y. toasty ride im sure when its broke it it will be perfect ....beautiful jacket.....in the 80's i spent over $200 for a Brooks and its junk compared to this

Date of experience: October 10, 2019
Bill G.
Argentina
1 review
0 helpful votes
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Excellent vest, especially for the
October 10, 2019

Excellent vest, especially for the price. Well constructed from quality leather. I normally wear XL in vests and jackets and had to return for an XXL (I am 5'10" 205 lbs). Of course the exchange was very easy from this fine company. Highly recommend this vest with its full seamless front and back - great for patches and pins.

Date of experience: October 10, 2019
Anthony D.
Argentina
1 review
0 helpful votes
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These boots matched the description
October 10, 2019

These boots matched the description and fit perfectly

Date of experience: October 10, 2019
Mary X.
Argentina
1 review
0 helpful votes
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Replaced my stock seat with
October 10, 2019

Replaced my stock seat with the Mustang Regal Super Touring and I am very satisfied with my purchase. The seat arrived quickly and was packaged securely. Installing the seat was a breeze. The seat is plush, and accommodates my frame (5' 11" 200 lbs) nicely. The seat is plush. It offers a very comfortable ride and handles uneven roads well. I am glad I made the switch.

Date of experience: October 10, 2019
John R.
Argentina
1 review
0 helpful votes
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I was a little reluctant
October 10, 2019

I was a little reluctant to buy a "red" jacket, but assumed it was more of a brown/red by the pictures. My assumption was correct, the jacket is beautiful, rugged, and goes with just about anything. It will dress up a tee-shirt with a pair of jeans and also goes great with a button down shirt with a pair of slacks. Great quality, great soft leather shell and a stunning liner. This jacket receives a lot of complements.

Date of experience: October 10, 2019
Alex K.
Argentina
1 review
0 helpful votes
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Very well made product and
October 10, 2019

Very well made product and packaged very neatly. Excellent fit and finish. It does move the rider forward about an inch but worth it for the comfort of the passenger.

Date of experience: October 10, 2019
Karen C.
Argentina
1 review
0 helpful votes
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It is a lot lighter
October 10, 2019

It is a lot lighter than the one I bought from Leather Up but my wife loves it. To her it is a bit heavy but it is a motorcycle jacket. It is a beuatiful well made coat.

Date of experience: October 10, 2019
Peter H.
Argentina
1 review
0 helpful votes
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I received this kit and
October 10, 2019

I received this kit and windshield quickly. The hardware and windshield fit perfectly!!! I have ordered many products from Leather Up and have been very pleased. Prices and quality are awesome.

Date of experience: October 10, 2019
Linda L.
Argentina
1 review
0 helpful votes
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Extremely pleased with this jacket.
October 10, 2019

Extremely pleased with this jacket. Used the sizing chart and it fit like a glove, absolutely perfect! Leather is a nice soft leather, very comfortable to wear. I was afraid the design would be cheap or cheesy but it's just simply gorgeous.

Date of experience: October 10, 2019
Jay R.
Argentina
1 review
0 helpful votes
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I like the fit in
October 10, 2019

I like the fit in the arms (mine are looonggg) but it could be a little more snug. Still... a very nice jacket and I like it a lot. My ONLY complaint with this order was the fact that Leatherup sent me invalid tracking information. I received FedEx info and tracking and the item was actually sent by UPS. Will order from LeatherUp again.

Date of experience: October 10, 2019
Cynthia N.
Argentina
1 review
0 helpful votes
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I have an 06 Honda
October 10, 2019

I have an 06 Honda 919 and with the additional mounting kit (which doesn't come with the windshield) it looks great. Very satisfied. The wind is pushed all the way up to the chin and takes it off the chest.

Date of experience: October 10, 2019
Stephanie P.
Argentina
1 review
0 helpful votes
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I love this addition to
October 10, 2019

I love this addition to my VLX600...it took a little head wrestling but all it all not too difficult to put on. I'm a 61 year old female with moderate tinkering skills...try it, it was worth the time.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States