Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great boot at a great price. The boots are a little stiff at first, but the break in period is short. They are warm and waterproof. After the break in period, they are flexible enough to easily reach the brake and shift controls on my Harley. I highly recommend this product.
As soon as I got this jacket, I was removing the rain jacket liner and heading out for a ride. The jacket is fairly heavy, but is not uncomfortable. It's great to feel that you are wearing good quality protective clothing when riding and this jacke fits the bill. Armor in the shoulders, elbows, and back. I'm also diggin' the concealed carry pockets for a small gun and mag.
Excellent jacket!!! Nice leather! Looks a lot better in-person. It looks like it was well made (heavy) with good stitching.
Product is true to size, fits well, snaps are solid, zippers are quality. Love the jacket!
We have plenty of pockets on this jacket to carry anything we need and still pockets left for anything else if we needed. Very satisfied with the price and the jacket
How cool is it that this is almost dead on the mark for the logo on my motorcycle club vest!
Great product at a GREAT price! You can't go wrong with LeatherUp.
For the cost, this product cannot be beat. I have had it on my bike for three weeks now and the flag is beginning to show signs of wear at the trailing edge which i am not surprised at. The post is very heavy duty which is what i was really concerned about when ordering. Overall, i am very pleased!
Great bargain price and well made despite the low cost. The only ngative that I have to say is that it will not clamp tight on the back of my Harley Tour Pack rack, as the mounting hole is drilled too big. However, the ad does say that it "Fits Most Motorcycles". I had to use a thin piece of plastic tubing to take-up the slack. Other than that it's a good product.
The fit is terrible. The rubber spacers provided were cheap an not effective for holding it in place on my touring king rack. They make these in two different sizes, but yours obviously only come in the larger size. I was thinking of buying the MIA one as well, but not from this site if this is what you get.
It looks great and the price was ok also. Fast shipping. Very easy to install.
Great value. I ordered two of them but watch the flags, he has already lost both of the flags. They didn't stay on the flagpoles. Will order just the flags but will make sure that they are tight on the poles, maybe rubberband them. Would buy them again.
Bought this fashionable jacket in purple. Durable jacket, very pretty. Love the distressed leather. So unique, love it no one will have a jacket like this one.
The flag pole is very well built. I had a tough tome shimming it enough to hold tight on my tour pack rack. The flag is shredding after 300 miles (I wasn't even riding very hard). That's ok because I didn't buy them for the flags
I have a 38" bust and usually wear a size Large. I wanted to wear layers under this jacket, so I ordered an XL. The jacket fits great! I love the color and the pockets. It is not a heavy jacket, nor is it padded. But it is lined. It is comfortable wearing with a long sleeved t-shirt in 58-70* weather, and with a tank top of short sleeved t-shirt in 70-80* weather. I have received a lot of compliments from friends and strangers when I wear it. I love the shade of purple, the distressed look, and the feminine cut. I love this jacket!
I don"t know how you guys do it but this is the 2 nd Mustang I buy from you and it arrived 2 days after I ordered it, your customer service is Fantasticm keep up the Great work... Bob Marshall, NH
After 9 years of riding, the stock seat was starting to rip at the seems. I looked at a lot of seats online, and this was one of the few that was guaranteed to fit and also still kept that nice classic cruiser look. I wish I had bought this seat years ago! It is way more comfortable than the stock seat, sits slightly higher (due to more padding), and just gives a better riding position. It feels like it grips you more, giving a sense of stability that was lacking before - so you can crack that throttle off a turn. I've only had it for about a month now, but it seems like a durable product. The install was smooth, and straightforward, but would recommend a hex screwdriver for the side bolts - otherwise the padding and my saddle bags kept making the job frustrating by getting in the way of the hex key. Would totally recommend this product.
I purchased this jacket in purple on cyber Monday. I got it for a steal at 79.00. Purple is my favorite color, so when I saw this jacket in purple, I knew I had to have it! The quality of this jacket is very good. It looks exactly like the picture! It does kind of run a bit small, I ordered up one size and it fits me perfectly. The jacket fits snug, as it should because of the style, but because the leather is soft, the jacket is more flexible. Although, I don't need ANY more jackets, I am going to purchase 2 more in different colors. It is very hard to find leather in these different colors as well as being a good quality of leather. Thank you Leather Up! I am so elated to have a purple leather jacket! I have purchased two other jackets for this company and I love both of them as well. One of my other jackets is pink leather ;) Believe me you want be disappointed.
I am very satisfied with the Natl. Cycle Dakota 3.0 windshield that I purchased from LeatherUp.com. For the money involved, it is a very nice fork mounted shield, and is better in my mind than a handlebar mounted shield. It fit my 2005 Yamaha Virago 250 like a glove. I am very pleased with the shield. Thanks.
I have a 2008 Yamaha warrior and it looks great on my bike. I purchased it to reduce the wind beating on my chest and it does the job. Instalation was quick and easy.
Love this jacket. Its a very heavy leather. I ordered a large, I'm 5'3 and 140. Its roomy enough that I was able to wear a hooded sweatshirt underneath. I haven't worn this jacket on a ride yet so that's why I gave it a 4 for durability. Good quality jacket for a great price.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

