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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Joseph Y.
Argentina
1 review
0 helpful votes
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Jacket just came today. Like
October 10, 2019

Jacket just came today. Like other jackets mentioned, this one has a chemical smell rather than a leather smell. I bought a vest from LeatherUp at the same time and the vest smells like leather. This jacket has a definite chemical smell which I hope will go away soon.

I wear a large, and checked the sizing chart to confirm it. Even measured my chest to be triply sure. I ordered a large and it fits great. Not too tight, nor am I swimming in it. I can move freely with the jacket zipped up, so I think it fits as it should. The sleeves seemed a little on the long side, but when I extended my arms as I would when riding, they were the perfect length.

Other than that, the jacket is heavy, the leather is thick. The full sleeve liner is held in by a zipper and a snap at the end of each sleeve. Overall, it looks good, feels good. Smells bad.

I recommend it, but LeatherUp, do something about that smell.

Date of experience: October 10, 2019
Jay T.
Argentina
1 review
0 helpful votes
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This is a he-man's wallet.
October 10, 2019

This is a he-man's wallet. Fairly bulking, but made from thick leather. Looks to be extremely durable. Plenty of room for credit cards and cash. Isn't compatible for holding change (coins). Item is fairly priced and look like what a hard core rider would use. Chain appears substantial.

Date of experience: October 10, 2019
David P.
Argentina
1 review
0 helpful votes
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The quality of the materials
October 10, 2019

The quality of the materials is just okay in my opinion. I say that because I purchased a leather jacket from Leather Up for just a few dollars more whose quality was much nicer. The fit is true to size however I ordered a 2XL and they sent me a XL. The XL is a snug fit for me, but I will not be sending it back because I don't want to pay return shipping. I've already sent back one vest due to a quality issue so it would not be cost effective to return another. Their jackets are a pretty good bang for the buck, the vests are only so so IMHO based upon the two that I've seen.

Date of experience: October 10, 2019
Donna W.
Argentina
1 review
0 helpful votes
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Love this jacket! It fits
October 10, 2019

Love this jacket! It fits true to size, is very heavy, nice color and quality leather. I would highly recommend is!

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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Great jacket for the Price.
October 10, 2019

Great jacket for the Price. Soft quality leather. Great fit even with vest underneath. I ordered the XX highly Recommend.

Date of experience: October 10, 2019
Steve C.
Argentina
1 review
0 helpful votes
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Very nice leather for the
October 10, 2019

Very nice leather for the money. It does run small. I ordered in XL and it fits with the liner. I'm 6'0" 240lb, small beer gut... I wanted the Jacket to fit not flap in the wind and am happy with the size. It will be perfect without the liner. I rode w/liner for 12mls in 50deg last week and was very comfortable. I have a Pro Street type bike no winshild (Swift "Punisher SF" w113in S&S). Very happy with the purchase. Hard to beat the quality of this Jacket for price. Just be mindful of sizing.

Date of experience: October 10, 2019
Ben R.
Argentina
1 review
0 helpful votes
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I absolutely love this jacket.
October 10, 2019

I absolutely love this jacket. I bought a size larger so my vest and shirt will fit under, glad I did. The jacket is very well made & I expect will give me many years of service.

Date of experience: October 10, 2019
David D.
Argentina
1 review
0 helpful votes
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I am very impressed with
October 10, 2019

I am very impressed with this jacket. I was worried it would be more on the thinner side, but it is a heavy jacket that will be nice to wear during cold weather rides. I got the medium and it was a good fit.. I would have liked it to be a little loser but I was afraid the large would be too bulky. Very happy with this purchase!

Date of experience: October 10, 2019
Dan S.
Argentina
1 review
0 helpful votes
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I am 6'3" tall and
October 10, 2019

I am 6'3" tall and 205 lbs. They fit perfect and didn't even have to trim the length! The thickness, flexibility of the leather, and quality exceeded my expectations. Strong and durable zipper and the snaps are solid on the bottom portion of legs. I have always been apprehensive of the true need for chaps but my first ride this season a week after receiving them the temp was in mid 40's and windy each morning and the chaps provided great support from weather. Good quality, good price, and the order was promptly shipped. I'm sold! RC

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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I have purchased many times
October 10, 2019

I have purchased many times from Leather Up and they have excellent products always. The pricing can't be beat & customer service is great. This blazer would go for at least $200.00 more anywhere else. The fit is perfect & the leather is buttery soft.

Date of experience: October 10, 2019
Ben U.
Argentina
1 review
0 helpful votes
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Great looking. great fit. Leather
October 10, 2019

Great looking. great fit. Leather up easy to deal with, very pleased with my experience with them.

Date of experience: October 10, 2019
Deborah U.
Argentina
1 review
0 helpful votes
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absolutely beautiful i have bought
October 10, 2019

absolutely beautiful i have bought several jackets from leather up great prices ,the leather is great ,you wont be disappointed !!!!

Date of experience: October 10, 2019
Michael B.
Argentina
1 review
0 helpful votes
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Very comfortable and stylish. Well
October 10, 2019

Very comfortable and stylish. Well constructed genuine leather.

Date of experience: October 10, 2019
William O.
Argentina
1 review
0 helpful votes
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I love this jacket. The
October 10, 2019

I love this jacket. The quality of the leather is excellent and the triple switching will last forever. Even though it says it's "extra long" I fits me just the way I like it. I found that some of the iconic styled motorcycle jackets were very short. This one covers me just past my belt line.

Date of experience: October 10, 2019
Jason Y.
Argentina
1 review
0 helpful votes
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A great vest, you can't
October 10, 2019

A great vest, you can't find a better quality with all the features. nice soft leather !

Date of experience: October 10, 2019
Jennifer D.
Argentina
1 review
0 helpful votes
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This vest is killer! A
October 10, 2019

This vest is killer! A good quality leather, and the fit and finish are excellent. I wear a 42 regular coat and a large vest fit me like a glove! Rode to work this morning, it was 43 degrees and my chest and neck were warm as toast! Well worth the money!

Date of experience: October 10, 2019
Joseph Y.
Argentina
1 review
0 helpful votes
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A great vest for the
October 10, 2019

A great vest for the money. Nice soft leather, well made, nicely lined.

Date of experience: October 10, 2019
Chris B.
Argentina
1 review
0 helpful votes
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Very happy with the seat,
October 10, 2019

Very happy with the seat, looks great and comfortable

Date of experience: October 10, 2019
Steven B.
Argentina
1 review
0 helpful votes
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This is the second time
October 10, 2019

This is the second time I have purchased this item. My first jacket has endured 5 years and logged over 30,000 miles. The newer version no longer has an inside zipper pocket for a cell phone.

Date of experience: October 10, 2019
Carol P.
Argentina
1 review
0 helpful votes
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Good quality leather. Very comfortable,
October 10, 2019

Good quality leather. Very comfortable, trimmed to my length with no problems. Delivered before scheduled date. Very pleased with these chaps. I would recommended them to others.

Robert ( Fl )

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States