Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Elizabeth Q.
Argentina
1 review
0 helpful votes
Follow Elizabeth Q.
Unfollow Elizabeth Q.
Share Review
Report Review

the service was great and
October 10, 2019

the service was great and the vest is beautiful. however it fits in the shoulders but looks like a bag around my stomach.it should have a adjustable belt in that style.if a chest size is 42 they could have a waist size 33-34???it would be a much better fit.. thanks still love leather up..

Date of experience: October 10, 2019
Jessica E.
Argentina
1 review
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

I read over the reviews
October 10, 2019

I read over the reviews and saw that it should be ordered 2 sizes larger than normal. I normally wear a large, so I opted to play it safe and ordered a XL. A tad tight, but overall a decent fit.

One thing I was rather disappointed about, the tag says U.S.A. Leather, but it's made in china.

Overall it's feels like a quality product. I've worn it a few times and it is comfortable.

Date of experience: October 10, 2019
Jim W.
Argentina
1 review
0 helpful votes
Follow Jim W.
Unfollow Jim W.
Share Review
Report Review

I like it, in real
October 10, 2019

I like it, in real it doesnt look like a $40 vest at all, very very happy about the fast customer service....

Date of experience: October 10, 2019
Thomas L.
Argentina
1 review
0 helpful votes
Follow Thomas L.
Unfollow Thomas L.
Share Review
Report Review

The 18 line snap is
October 10, 2019

The 18 line snap is an issue to get extenders for...maybe Leatherup will carry some. (hint hint) The vest ran a tad bit small, so keep that in mind. Overall happy with the purchase

Date of experience: October 10, 2019
Jessica E.
Argentina
1 review
0 helpful votes
Follow Jessica E.
Unfollow Jessica E.
Share Review
Report Review

This is a beautiful vest.
October 10, 2019

This is a beautiful vest. Soft leather, perfect fit! Shipping was super-fast! I ordered it on a Friday and got it on Monday from California to Virginia. You can't get any better than that. Thanks, LeatherUp!

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
Follow Donna D.
Unfollow Donna D.
Share Review
Report Review

I just retired my last
October 10, 2019

I just retired my last biker wallet after 30 years of use and this is made by the same company so I expect it will last just as long. Heavy-duty, lots of pockets, can't go wrong with this purchase!

Date of experience: October 10, 2019
Steve F.
Argentina
1 review
0 helpful votes
Follow Steve F.
Unfollow Steve F.
Share Review
Report Review

5 of 5 stars you
October 10, 2019

5 of 5 stars you are quick I made a size mistake and my fault had to return the item and bang right back to me fit perfect have been bought from you many times for many years and hacve never been nothing but satisfied with everything the service the products why go anywhere else??

Date of experience: October 10, 2019
Dave C.
Argentina
1 review
0 helpful votes
Follow Dave C.
Unfollow Dave C.
Share Review
Report Review

Nice, high quality and functional.
October 10, 2019

Nice, high quality and functional. I would have liked more card storage. There's a lot of other wallets of this type at twice the price that's not near the value. It's a stylish piece and functional.

Date of experience: October 10, 2019
Bob J.
Argentina
1 review
0 helpful votes
Follow Bob J.
Unfollow Bob J.
Share Review
Report Review

The wallet itself is nice
October 10, 2019

The wallet itself is nice simple design with plenty of room and made from fairly heavy leather that needs no breaking in, however the stitching is questionable and a little sloppy. the buffalo coin snaps are a bit large for my taste and have a lip that can catch on your pocket, but they do look good and add a little style to a otherwise plain wallet. The chain and attaching hardware is very weak, light weight and complete trash imo, so i removed and replaced it with the parts from my previous wallet. overall if the wallets stitching holds out, then yes it is worth the 22.00 dollars.

Date of experience: October 10, 2019
Susan B.
Argentina
2 reviews
0 helpful votes
Follow Susan B.
Unfollow Susan B.
Share Review
Report Review

Love this billfold. No longer
October 10, 2019

Love this billfold. No longer worried about losing my wallet while I'm on the bike!

Date of experience: October 10, 2019
Mike E.
Argentina
1 review
0 helpful votes
Follow Mike E.
Unfollow Mike E.
Share Review
Report Review

After 2 weeks one of
October 10, 2019

After 2 weeks one of the buffalo coins broke off. :-(

Date of experience: October 10, 2019
James O.
Argentina
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

Looks good, high quality leather,
October 10, 2019

Looks good, high quality leather, MADE IN THE USA, reasonably priced, and has detachable buckle feature so you can use your own buckles. Thanks, Leather Up!

Date of experience: October 10, 2019
Michelle W.
Argentina
1 review
0 helpful votes
Follow Michelle W.
Unfollow Michelle W.
Share Review
Report Review

Chrome detail is very good,
October 10, 2019

Chrome detail is very good, no blemishes. Easy to install.

Date of experience: October 10, 2019
Stephanie X.
Argentina
1 review
0 helpful votes
Follow Stephanie X.
Unfollow Stephanie X.
Share Review
Report Review

Well Il sent this very
October 10, 2019

Well Il sent this very Blazer back twice/ for a deep---crease in the front bottom of the Blazer on both size of the jacket Blazer on the frontal area.--then I found out the company LUCKY LEATHER will no longer carry this jacket I had it returned back to me, so a decent Blazer except for that bad crease at the bottom.

Date of experience: October 10, 2019
Scott S.
Argentina
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

The belt is cheap looking,
October 10, 2019

The belt is cheap looking, but quite functional. The finish was that of a used belt or a belt that was mishandled during storage. The postage was so high, that it brought the price of the belt up to that of a good belt in any store. This was not a good buy, but rather a means of getting rid of surplus supplies. The construction of the material is good, but after just two weeks of use, the wear is already showing and the weakness of the leather is showing. Very poor grade of leather that tears after a couple of weeks of use.

Date of experience: October 10, 2019
David Q.
Argentina
1 review
0 helpful votes
Follow David Q.
Unfollow David Q.
Share Review
Report Review

Very attractive AND affordable belt!
October 10, 2019

Very attractive AND affordable belt! Didn't need it but, was too cool and such a good deal I

couldn't pass on this one! Thanks again!

Date of experience: October 10, 2019
Cynthia R.
Argentina
1 review
0 helpful votes
Follow Cynthia R.
Unfollow Cynthia R.
Share Review
Report Review

These boots are pretty great.
October 10, 2019

These boots are pretty great. When I first wore them the seam around the top was ruff and cut my shins in 4 places. I rubbed off the crusty stuff with my fingers and a rag, then treated the edge with mink oil. It did the trick and now no more ruff edges. Also, the size I ordered was 8.5 wide. They came 8.5 eee! That's like VERY WIDE. Additional insoles helped rectify that; however, they are still tight in the toe area. I do like the boots and they are very warm for winter rides.

Date of experience: October 10, 2019
Jack E.
Argentina
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Share Review
Report Review

Wonderful product. Chrome very well
October 10, 2019

Wonderful product. Chrome very well done. Fit was

Perfect.

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
Follow Dave X.
Unfollow Dave X.
Share Review
Report Review

I needed this to replace
October 10, 2019

I needed this to replace mine that got messed up in an accident. It fits exactly and looks just like the original. I would recommend this item to anyone.

Date of experience: October 10, 2019
Brian V.
Argentina
1 review
0 helpful votes
Follow Brian V.
Unfollow Brian V.
Share Review
Report Review

This was by far the
October 10, 2019

This was by far the best deal I could find on this product. The next closest price was around $250 with shipping. Plus it arrived in a couple days. Too bad the weather in Wisconsin has been sucking as of late.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States