Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Really like the fit of this vest, Very soft leather, Great price!
The leather vest I just purchased is great. It fits fine and will be great for summer riding with the sides being able to open up. Great vest at a great price. I rrecomend this to anyone looking for a leather vest. Thanks
Always fast deliver, always what I ordered. I am always happy with the purchases I get from LeatherUP
My husband loves it. Soft and he likes the fact that he can ajust it. Have bought many things from leather up, great quality and super fast shipping.
jan from Arcadia WI.
Good quality soft leather at a good price. The size chart was right on.
I was shopping for a vest and was willing to pay over $100 if I could find a style that I liked. Then I saw this one and hesitated to order one because of the very low price. So what then heck, I ordered one. The shipping was very fast and when I opened the box, the smell of real leather hit me like a brick. I am a picky person on anything I order and I have looked at this vest over and over and I can't find a blemish af any kind. The fit is just right and I would recommend one to anyone. I wish they made it for Women, so I could order my Wife one.
Clint B. in Bedford, Va.
First and foremost, when I called leatherup,,,I got to speak to a real live person,(almost unheard of in todays world). I ordered the braided side lace vest, and since then ordered chaps to match. The fed-ex ground shipping was flawless and arrived at my home in record time. When I opened the box, and saw the quality, and fit of this product, I was more than happy with my choice. (thus, ordered my chaps). leatherup,,,,,,,keep up the great work, and quailty products.
Respectfully
Joseph S.
Chambersburg, Pa.
love this vest...fully lined...soft leather...fits true to size...speedy deliver too! love this vest...
Nice soft vest but the black finish is coming off the edges all over the vest and have only worn it a few times.
Great fit and an even greater feel. The only thing I don't like is the elastic cord side laces.
All my vests and leather jackets all have side laces made of leather instead of elastic. Leather laces give you a better fit I find.
Other than that it is an excellent vest.
Recommend you order 1 0r 2 sizes larger than what you normally wear. I ordered one size larger, and it was too small. I lengthened the laces, but there is a big gap between the leather parts.
This was the second item I ordered from LeatherUp and i've not been disapointed yet. This vest is awesome. I wear an XL & ordered one size larger: it fits perfect. The quality and appearance is super. Very, very pleased with purchase. My co-worker wanted to know where i got it and I gladly told him. He was very impressed.
Guys; you can't go wrong with this vest .
This Vest is nicely made soft leather, It's a gift for a special friend and I'm sure he will be impressed with his gift
I plan on buy for Leather-up only from now on
Thank you
Cindy From Missiouri
Have ordered many items from Leather Up and so far - I have not been disapponted. The vest is light weight, comfortable and fits very well. Wife and I both got one and it fits both of us like there were tailor made. Thanks for a great Vest.
Great vest came faster than they said it would take. Looks good nice fit. (one size bigger). Well worth the priice
Great looking and fitting vest, i would recommend it to anyone looking for a great vest
I ordered the vest in my normal size and there was planty of adjustment to fit over my heavy coat. Quality was great and the shipping was fast. I am very pleased with Leatherup and they will have all my business for products they carry!
Very nice vest. Fits great. I like this vest because its a very lightweight vest.
good vest, great price. stylish and comfy. the irony of it being called USA Leather with a 'made in China' tag was not lost on me.. I jsut pulled that part off anyway :)
The vest is great! Good quality and looks. Price was excellent, altho shipping cost made it only slightly lower in cost than locally. Shipped quickly. Only down-side is the sizes run a bit small- I can adjust on the sides so no real problem.... and it only has one pocket on the inside, which is a bummer. Otherwise, I will shop here again and again with no reservations about this company.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

