Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good value - very pleased. I have told all my biker friends about LeatherUp.
Perfect fit right out of the box, soft leather but strong. Very pleased with service as always Thanks Venturerider.org
An excellent quality product right out of the box, a definite bargain, got compliments from other bikers the first time I wore it; I'll be back!
THIS IS AN AWESOME PRODUCT. I'M NEW TO MY MOTORCYCLE CLUB AND HAVE SOME OTHER MEMBERS INQUIRING ON WHERE DID I PURCHASE IT SO THEY CAN BUY IT. IT FITS PERFECTLY AND EXCHANGING FOR A LARGER SIZE WAS VERY PAINLESS.
I bought this leather vest one for me and one for my wife. we like them alot they fit great they are medium weight and are made with good quality.
Unexpected value for the price paid, the vest is beautifully worked and the detail is great. Very good buy.
ANOTHER GREAT DEAL AND EXCELLENT FIT AND QUALITY...YOUR PRICES ARE SOOOO MUCH LESS THAN OTHER SITES THAT I WAS CONCERNED ABOUT QUALITY BUT NO LONGER YOUR PRODUCT IS TOP SHELF..
Nice vest. Comfortable. Go up one size when ordering. Good value.
excellent delivery service. great product. will be back with more orders.
Very Nice!! was not disapointed at all, good quality, good fit, unblemished leather, WHAT ELSE COULD YOU ASK FOR, HELLUVA DEAL FOR 29.95
This vest is very nice. It's also very easy to sew thru this leather.
Exceptional value for the price! Very pleased with quality and fit.
I don'tusually buy clothing on the internet, cause you never know what you'll get. Iam very impressed with leather up, there products are more than I expected. Thanks.
excellent fit, very comfortable, can't beat the prices. bought one for a buddy and my wife has one on order also, can't beat the deals.
Nice vest. I am 6' 200 lbs. 44 chest, 33 waist..... I ordered the size large. I like it, it fits snug not tight. The length is right to the middle of my belt. Thanks leatherup!
Great value and excellent quality. Shipping is fast and reliable. I will continue to order from leatherup. Everyone that sees this vest loves it, can't beleive the price!!!!!!!!!!!!!!!!!!
Love the vest. Very nice. Read leater up's return policy very carefull before shopping. It's not so hassle free. We also bought a ladies coat. Zipper broke after wearing the coat 3 times. Leather up would not let us return the coat even though it wa in the 30 return policy time period because it had been worn. Pretty frustrating. we will not shop leather up in the futrue.
Great product! Fast shipping! Needed to exchange for smaller size but great customer service in the exchange. I've purchased other products--jacket & chaps--and have been very pleased all around! Thanks so much!
MY GUY LOOKS SO GOOD IN THIS VEST . THE QUALITY OFTHE LEATHER IS THE GREATEST AROUND!! WE LOVE IT..THANKS LEATHER UP!!LINDA
Thanks again LeatherUp! This vest is just what I've been looking for! The size chart is still right on! I bought a vest & jacket for my wife and gloves & vest for myself from you & we are very pleased with everything. Cannot Thank you enough. LeatherUp is the best! Thanks R wall Calif.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

