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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Cynthia A.
Argentina
1 review
0 helpful votes
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The best deal on a
October 10, 2019

The best deal on a decent leather jacket I've ever seen. Made by a reputable leather company. Bought two and very happy with both.

Date of experience: October 10, 2019
Eric Y.
Argentina
1 review
0 helpful votes
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Was pleasantly surprised when I
October 10, 2019

Was pleasantly surprised when I opened the box. This jacket is made of quality leather with a quality texture. It came within 3 business days after ordering and I am very please with it. It fit very well and I have received many compliments from friends. I will buy from this site in the future and highly recommends it. Nice jacket.

Date of experience: October 10, 2019
Martha G.
Argentina
1 review
0 helpful votes
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biggest surprise was the beautiful
October 10, 2019

biggest surprise was the beautiful chocolate brown color, almost coffee. fit is great. over all total satisfaction. very happy to own such a nice jacket.

Date of experience: October 10, 2019
Janet X.
Argentina
1 review
0 helpful votes
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Because I wanted a overcoat,
October 10, 2019

Because I wanted a overcoat, something to fit over a suit or jeans and a sweater or sweatshirt, I wanted the coat to be a bit loose fitting. I ordered a large and the fit was perfect. I am 5' 10" about 175lbs. This leather overcoat is extraordinary with beautiful tailoring and great quality leather. Beautiful cognac color. I am very pleased with it. I also bought the 3/4 length black leather coat in a medium size to wear without underliners.

I have purchased 3 vests, leather shirt. xelement motorcycle jacket, lucky leather 3 button sport jacket, levi style jacket, and the excellent Xelement engineer boots and all are the best I ever had. Quick shipping. Also purchased 3 lawndale tourmaster leather jackets for gifts and all were excellent quality.

Date of experience: October 10, 2019
Pamela G.
Argentina
1 review
0 helpful votes
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I bought this for my
October 10, 2019

I bought this for my girlfriend's 19yo daughter. Because i can't guess size very well it was too big, but my girlfriend tried it on and it is perfect. I have bought several leather jackets from LeatherUp and have been very, VERY pleased but this one takes the cake. The price is rediculously low. The fit is perfect. The leather is soft and supple and the finish is flawless. It is a beautiful jacket.

And again, for the price, it is crazy!

Date of experience: October 10, 2019
Mary B.
Argentina
1 review
0 helpful votes
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Very good buy. This is
October 10, 2019

Very good buy. This is a very well made jacket. Now that I have it, I wouldn't give it up very easily. Not too heavy and not too light. Except for being darker, it looks just as pictured. I always read the reviews to get an idea on sizing and the review that helped me the most was from a guy my size. I'm 5' 9 - 150 and the medium already feels like a second skin after a couple of weeks. Lots of looks and compliments. Can't wait to see it a year from now. This is my second buy from Leather-up and both worked out very well.

Date of experience: October 10, 2019
Robert T.
Argentina
1 review
0 helpful votes
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I had another brand that
October 10, 2019

I had another brand that you could not hear anything at highway speed. The Kie Blinc holder attached to my half helmet with ease. The speakers attached directly to my helmet cloth chin straps and hold firmly. The music is very clear, even at 70 mph. I have not used the phone at highway speed but at low speed is clear. The only problem that I have is the unit, once paired with my S4, must be turned off and then back on and paired again. No bid deal unless you are in a hurry. I would recommend this Kie Blinc to my friends.

Date of experience: October 10, 2019
Tom E.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my son to ensure he always wore a jacket despite the heat. He loves it! It fits very well and the breathable mesh allows him to stay cool without sacrificing safety.

Date of experience: October 10, 2019
Patricia Y.
Argentina
1 review
0 helpful votes
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Installed on a '09 HD
October 10, 2019

Installed on a '09 HD VROD with stock grips. It was a easy installation, they look great, price is outstanding and is a perfect match for the Kuryakyn Throttle Assist! Thanks to LU for a quick shipment!

Date of experience: October 10, 2019
Shirley P.
Argentina
1 review
0 helpful votes
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I bought this headset because
October 10, 2019

I bought this headset because it is inexpensive and appears to be made well. It paired easily with my iPhone, and the wires talking neatly into the helmet. If you're looking for something to listen to music with, this is definitely not it. No bass or Tonal quality, and distorts easily. Works great for phone calls, but that's about it. I wanted to use it with my Garmin GPS, but Garmin says bluetooth does not work with any n?vi GPS, only the Zumo line will pair. so farI like it and would recommend it to anyone.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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The receptacle in the Bluetooth
October 10, 2019

The receptacle in the Bluetooth broke off when I put in the plug in first unit that I received. It took a while for Leather Up to send a replacement, but they did. The second unit was good. It installed easily. The sound quality is excellent. You can only call the last phone number dialed when riding (no audio instructions), but, hey, the price is great for what you get. There is a lag in the iPhone GPS directions, so that the first word is often cut off. If music is streaming this does not occur. Bluetooth blames Apple and Apple blames Bluetooth for the lag in GPS audio. I think this is not specific for the Kie Blinc Bluetooth and occurs in other Bluetooth communication systems as well. The GPS directions are are not as clipped on the front end with Google Maps than with the iPhone map app. When I place the helmet down, the unit does sometimes come up out of the bracket. I am going to add one layer of electrical tape to tighten the fit up a bit.

So, it is not perfect. But I REALLY like it for the price. I am not a huge fan of music wen I ride, but it works well. I will use it mostly for GPS instructions and phone calls, and I think I will be very pleased with it for that, especially at the incredibly low price!!

Date of experience: October 10, 2019
Sandra L.
Argentina
1 review
0 helpful votes
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We ordered the black and
October 10, 2019

We ordered the black and pink colors. They work great.

Date of experience: October 10, 2019
Nancy S.
Argentina
1 review
0 helpful votes
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For the most part this
October 10, 2019

For the most part this is great. I can hear well at highway speed although after about 50 mph there is to much wind noise for using the phone, but that would be the same with any microphone. Installation was easy but the clip seems a little flimsy. The Kie wants to come off sometimes when turning it on. Definitely worth the money.

Date of experience: October 10, 2019
David M.
Argentina
1 review
0 helpful votes
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The device amplified the road
October 10, 2019

The device amplified the road loise to unacceptable levels. I returned it for a refund.

Date of experience: October 10, 2019
Michael B.
Argentina
1 review
0 helpful votes
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Love it. Simple, quick to
October 10, 2019

Love it. Simple, quick to install, quick to learn and didnt empty my pockets.

Good stuff.

Kevin Wall, Sayville, NY

Date of experience: October 10, 2019
Joseph P.
Argentina
1 review
0 helpful votes
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I purchased this item for
October 10, 2019

I purchased this item for use while riding my Fat Boy. It has loud exhaust, of course. Initially I could get the music to play from my phone (Droid Maxx) but the audio was garbled and clipped when using the phone. I called customer service at leather up and they were trying to find the problem. I also had two other audio headset systems paired, but not turned on. One is a Back Beat 99 and the other is a SBT-500. I unpaired them and now the Kie works fine.

Date of experience: October 10, 2019
John F.
Argentina
1 review
0 helpful votes
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This is my third Blinc
October 10, 2019

This is my third Blinc headset. the leatherup.com price was F**kin awesome!! I've used the M-1 and M-2 and liked them. Unfortunately both had a design flaw with the USB connection between the Helmet (speakers/boom mic setup) to the Bluetooth unit. The wires were very thin and had no reinforcement to protect them from normal usage. Eventually each one would become loose and the sound quality would suffer or you would lose connection and I found myself jiggling the wires until connection was made, usually by just dumb luck. Very frustrating and my biggest complaint with the Blinc product.

The Kie is a much better design in this regard, not only is the unit more aerodynamic, but the connector is greatly improved, both in how it connects and the connector itself with the improved reinforcement around the usb connector. Larger controls are also a plus on this unit. The Kie doesn't have FM radio like the M-2 but honestly I never used it anyway.

Bluetooth syncs quickly with my I-pod and the Sound quality is fine for what it is. The phone feature works well but I've only used it while parked so I can't comment on function or sound quality at speed, the music is all the distraction I can (or should) handle.

Enjoy the ride!

Date of experience: October 10, 2019
Peter E.
Argentina
1 review
0 helpful votes
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I read the reviews and
October 10, 2019

I read the reviews and decided to purchase the Kie Black Bluetooth.I'm using it for the rider to rider intercom.It seems to work great haven't used another kind this was our first one.For the price it works fine.It hooked up with our I phones very easy to connect to bluetooth.So far I have no complaints.If one develops I will write another review.

Date of experience: October 10, 2019
Thomas O.
Argentina
1 review
0 helpful votes
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I purchased two of these.
October 10, 2019

I purchased two of these. Easy to install and works as advertised. I do not regret for a moment buying this product. I had a question for this seller and they responded to me promptly.

Date of experience: October 10, 2019
Angela L.
Argentina
1 review
0 helpful votes
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Got my kit and it
October 10, 2019

Got my kit and it exceeded my expectations. It works with everything on my phone and I don't have to repair it like some people seem to have to do.

I checked out all the functions and it works great, I can't say how well it works on the road yet so I can't judge it's durability at the moment. However, not only will it work with my music player on my phone, but it seems that it will work with other music apps you can use on your cell phone like the iHeart Radio app and Pandora. It also works well with my GPS app on my phone and so on.

Due to the hands free nature and how well it seems to work, I would definitely recommend this to anyone that asks me about it. I wonder if I can find an app that will tell me spped that will work with this app?

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States