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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mary I.
Argentina
1 review
0 helpful votes
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Fits like a glove. Order
October 10, 2019

Fits like a glove. Order 1 size larger than normal

Date of experience: October 10, 2019
Steve J.
Argentina
1 review
0 helpful votes
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Wow is all I can
October 10, 2019

Wow is all I can say being that money was tight from the holidays I chose this vest with some apprehension of course due to the price and held my breath until it arrived completely prepared to return it because as 49 years of life has taught me " You get what you pay for " but damnnnn when it got here I opened it and was astonished at the quality of the vest and just everything about it so yeah I am damn pleased with it . Thanks !!

Date of experience: October 10, 2019
Anna J.
Argentina
1 review
0 helpful votes
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I could not be more
October 10, 2019

I could not be more pleased with this item. There was a problem with size, however, Leather Up exchanged it promptly and even had a rep call to ensure that there was no misunderstanding prior to shipping out correct size. Great product, unbeatable price and great customer service. I was so pleased that I gave one of there cards to my son in-law who rides a Harley and highly recommended the company the next time he needed anything in the way of leather.

Date of experience: October 10, 2019
Robert J.
Argentina
1 review
0 helpful votes
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EXCELLENT QUALITY TO BE STITCHED
October 10, 2019

EXCELLENT QUALITY TO BE STITCHED BY AN EMBROIDER. I LIKE MY VEST TO FIT LOOSE SO I GOT IT IN A BIGGER SIZE THAN I USUALLY WEAR. I AM VERY PLEASED!!!!

Date of experience: October 10, 2019
Bill I.
Argentina
1 review
0 helpful votes
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The only complaint I have
October 10, 2019

The only complaint I have is the strong leather smell. My husband was pleased with the fit and look. Can't say anything about the durability yet!!

Date of experience: October 10, 2019
Jennifer G.
Argentina
1 review
0 helpful votes
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Fits great and is very
October 10, 2019

Fits great and is very good quality, arrived on time as estimated

Great vest

Date of experience: October 10, 2019
James X.
Argentina
1 review
0 helpful votes
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Nice vest, great price/value. Sizes
October 10, 2019

Nice vest, great price/value. Sizes run small so get this in at least one size up from your usual. Sizing chart was useless...

Date of experience: October 10, 2019
Kimberly A.
Argentina
1 review
0 helpful votes
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Fast shipping and good quality.
October 10, 2019

Fast shipping and good quality. I had ordered a women's vest previously, but the sizing ran too small so I returned the women's vest and ordered a men's instead. The fit is much better. The return process was fast and my new vest is terrific.

Date of experience: October 10, 2019
Jim J.
Argentina
1 review
0 helpful votes
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Good quality leather, especially considering
October 10, 2019

Good quality leather, especially considering the price. Very soft leather and the pockets are nice. My only problem is the snaps, which essentially make this unwearable for me most of the time unless it's a very calm day. The size I purchased is not overly tight and doesn't bind, but if I ride in a crosswind, the snaps will all pop open after a few minutes leaving me with a black leather cape flowing behind. I'm assuming I just got a fluke because I don't see others complaining about it.

Date of experience: October 10, 2019
Brian F.
Argentina
1 review
0 helpful votes
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Very nice product, priced right,
October 10, 2019

Very nice product, priced right, excellent patch vest

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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At first i really loved
October 10, 2019

At first i really loved the vest. Looks great, soft leather, light, etc. Definitely not made to ride with. When i go past 50 mph, the snaps just open up and the vest is just flapping in the wind! I even lost the top snap! Great for looks but terrible for riding with!

Date of experience: October 10, 2019
Richard S.
Argentina
1 review
0 helpful votes
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Bought for my son and
October 10, 2019

Bought for my son and it's softer then mine . Always good products will be back to buy more.

Date of experience: October 10, 2019
Kevin G.
Argentina
1 review
0 helpful votes
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Great quality ....funny picture in
October 10, 2019

Great quality ....funny picture in the ad ... does run at least 1 size small ,i think anyway , well worth the price.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
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I am a 40 waist
October 10, 2019

I am a 40 waist at most. I ordered a 2X and had to send it back across the country, ( I live in Alabama). I ordered a 3X and it just does fit. Says it is for a 50" waist. The snaps are very light weight and fly open just breathing. I'll have my wife either put a zipper in or heavy duty snaps. It isn't worth sending it back across the Mississippi again at the price.

Date of experience: October 10, 2019
Lisa I.
Argentina
1 review
0 helpful votes
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Love this vest my other
October 10, 2019

Love this vest my other vest that I wear was so heavy and hot in the summer (I live in Texas) and this one I light and just great. Wish I had found this sooner

Date of experience: October 10, 2019
Amy H.
Argentina
1 review
0 helpful votes
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True to fit. Fit sizes
October 10, 2019

True to fit. Fit sizes are not stretched for our guts. Great quality for the price. Finish is soft and buttery slick. Great for your colors and patches.

Date of experience: October 10, 2019
Chris B.
Argentina
1 review
0 helpful votes
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awesome quality, very soft, high
October 10, 2019

awesome quality, very soft, high quality leather! Just don't look at the pictures, they will totally wierd you out!

Date of experience: October 10, 2019
Christine E.
Argentina
1 review
0 helpful votes
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This is a Great vest
October 10, 2019

This is a Great vest at a truly great price. I would have given 5stars for everything except for the fact that this American Leather vest with the American Flag logo hadn't had a small tag hanging in it that said Made In China. No fault to Leather Up as a supplier but Made In America would have been appreciated.

Date of experience: October 10, 2019
Stephanie X.
Argentina
1 review
0 helpful votes
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Ordered 1 size up still
October 10, 2019

Ordered 1 size up still don't fit obviously the Chinese don't know how to size....order at least 2 sizes larger. Sending mine and wife's back hers did not fit either.... and went to local store for mine

Date of experience: October 10, 2019
Ruth L.
Argentina
1 review
0 helpful votes
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Great quality and priceVery soft,
October 10, 2019

Great quality and priceVery soft, high quality leather with top grade button snaps.They do run small had to send first one back I ordered one size larger first time. Ordered two sizes larger still fit snug but like the fit as I plan to lose ten to twenty pounds. Love everything I have bought from this site will surly be doing a lot more business here

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States