Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Jason S.
Argentina
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

fantastic vest for the money.
October 10, 2019

fantastic vest for the money. Usually wear XL but ordered one size larger and fits perfect! Fast shipping! Will buy here again!

Date of experience: October 10, 2019
Robert C.
Argentina
1 review
0 helpful votes
Follow Robert C.
Unfollow Robert C.
Share Review
Report Review

As usual great product, great
October 10, 2019

As usual great product, great price, great service.

David-Springhill LA

Date of experience: October 10, 2019
Joseph O.
Argentina
1 review
0 helpful votes
Follow Joseph O.
Unfollow Joseph O.
Share Review
Report Review

Great quality for alot less
October 10, 2019

Great quality for alot less than other places. It is true to size so if you want alittle extra room i would go up a size...

Date of experience: October 10, 2019
Betty Q.
Argentina
1 review
0 helpful votes
Follow Betty Q.
Unfollow Betty Q.
Share Review
Report Review

Beautiful vest but the top
October 10, 2019

Beautiful vest but the top two snaps broke after only two wearings. Luckily I have a snap setting tool and was able to replace them. No problems since then.

Date of experience: October 10, 2019
Barbara Y.
Argentina
1 review
0 helpful votes
Follow Barbara Y.
Unfollow Barbara Y.
Share Review
Report Review

I have bought 2 jackets
October 10, 2019

I have bought 2 jackets , helmet, 3 vests from leatherup and I could not be more pleased..returns are just as they say, no hassle. The sizes run a little strange but they stand by their policies of no hasssle replacement. I would not care to buy from any other site..These folks are 1st class.

Date of experience: October 10, 2019
Laura H.
Argentina
1 review
0 helpful votes
Follow Laura H.
Unfollow Laura H.
Share Review
Report Review

Great vest at a great
October 10, 2019

Great vest at a great price. You can bet if the HD logo was on it it would cost $100.00 more. Perfect fit, perfect price and NO logo!

Date of experience: October 10, 2019
Kimberly Q.
Argentina
1 review
0 helpful votes
Follow Kimberly Q.
Unfollow Kimberly Q.
Share Review
Report Review

Wow, three days after ordering
October 10, 2019

Wow, three days after ordering the vest arrived!

I am completely impressed with the vest, it is completely double stitched on all seams, has right and left inside pockets, right and left outside pockets. The leather is flawless and very soft with heavy duty snaps. It does appear that it is cut to accomodate someone with an ample midsection, which I do not have, but other than that it is a keeper.

A very very good vest for the money, for twice the money if you ask me.

Date of experience: October 10, 2019
Brenda X.
Argentina
1 review
0 helpful votes
Follow Brenda X.
Unfollow Brenda X.
Share Review
Report Review

This was my first purchase
October 10, 2019

This was my first purchase through Leatherup.com and I couldn't be more satisfied. The vest itself is really nice and has more pockets then you'd expect from this style. Overall satisfaction is a 10 and I will be purchasing my leather goods from Leatherup.com, (which is a easy choice to make).

Date of experience: October 10, 2019
Shirley E.
Argentina
1 review
0 helpful votes
Follow Shirley E.
Unfollow Shirley E.
Share Review
Report Review

Great vest, not pieced together
October 10, 2019

Great vest, not pieced together in the back like some lower priced vests. This vest surprised me for the value and price. Only order 1 size up like I did to get the proper size. If you wear an XL get an 2XL.

Date of experience: October 10, 2019
Sam K.
Argentina
1 review
0 helpful votes
Follow Sam K.
Unfollow Sam K.
Share Review
Report Review

The Vest looks like Very
October 10, 2019

The Vest looks like Very Good Quality...I ordered an XL figuring it may fit OK...But found that it was abit tight around the Tummy...I am abit round...but Not Bad..everything else that is an XL fits Good...So I solved the problem with some simple Harley Chains made just for this...Makes the Vest look even nicer...All in All I will be Ordering ALL my Leather from Leather-up....Next comes the Chaps and then a Jacket...and anything else I may need..The Price is right and the Product is of Good Quality....See You at the Order Desk Soon..

Date of experience: October 10, 2019
Diane Y.
Argentina
1 review
0 helpful votes
Follow Diane Y.
Unfollow Diane Y.
Share Review
Report Review

the vest and it's quality
October 10, 2019

the vest and it's quality are the best and up to par with what leather up has to offer, would shop nowher else

Date of experience: October 10, 2019
Andrew E.
Argentina
1 review
0 helpful votes
Follow Andrew E.
Unfollow Andrew E.
Share Review
Report Review

What a great buy. Nice
October 10, 2019

What a great buy. Nice fit and finish. Very glad I purchased this vest and chaps. I'm 6'3 230 and the Xl fit perfect along with the size 38 chaps. Will purchase from leather up again.

Date of experience: October 10, 2019
George Z.
Argentina
1 review
0 helpful votes
Follow George Z.
Unfollow George Z.
Share Review
Report Review

Nice and what I expected
October 10, 2019

Nice and what I expected for the price. Item had a funky smell and it wasn;t a leather smell. Has cleared up after hanging a few days.

Date of experience: October 10, 2019
James S.
Argentina
1 review
0 helpful votes
Follow James S.
Unfollow James S.
Share Review
Report Review

Great vest. Perfect backing for
October 10, 2019

Great vest. Perfect backing for applying a patch or having embroidered. Again another great price another quality product. Will be back again !!!!!!!

Date of experience: October 10, 2019
Scott B.
Argentina
1 review
0 helpful votes
Follow Scott B.
Unfollow Scott B.
Share Review
Report Review

Beautiful vest & great quality.
October 10, 2019

Beautiful vest & great quality. Usually wear a medium, but returned it for a size smaller and it fit perfect. Great customer serivice. Returns were effortless and had my new vest in a few days. Don't shop anywhere else for your leather products.

Date of experience: October 10, 2019
Alex T.
Argentina
1 review
0 helpful votes
Follow Alex T.
Unfollow Alex T.
Share Review
Report Review

Vest arrived in just a
October 10, 2019

Vest arrived in just a couple days and it looks and feels fantastic. Great value for the price.

Thanks Leatherup

Date of experience: October 10, 2019
Laura J.
Argentina
1 review
0 helpful votes
Follow Laura J.
Unfollow Laura J.
Share Review
Report Review

I agree with all the
October 10, 2019

I agree with all the other comments. This product is an amazing quality product for the price. Fit is right on, and there are three more unadvertised pockets on the vest. Butter soft, but tough, leather, and great hardware. I'll order all my leather needs from LeatherUp!

Date of experience: October 10, 2019
Andrew J.
Argentina
1 review
0 helpful votes
Follow Andrew J.
Unfollow Andrew J.
Share Review
Report Review

great vest and a very
October 10, 2019

great vest and a very good price. Fit is very good and quality is very good. Leatherup shipping was fast and customer service was excellent, thanks

Date of experience: October 10, 2019
Anna G.
Argentina
1 review
0 helpful votes
Follow Anna G.
Unfollow Anna G.
Share Review
Report Review

I ordered this vest for
October 10, 2019

I ordered this vest for my husbands birthday gift and was very pleased with the quality and feel of the vest. Very soft feel and the size was perfect.. My husband usually wears a large so when I ordered the large I was hoping the vest was true to size and it was......He was very happy with his gift. Thanks Leatherup! I will definately be back! : )

Date of experience: October 10, 2019
Dorothy E.
Argentina
1 review
0 helpful votes
Follow Dorothy E.
Unfollow Dorothy E.
Share Review
Report Review

The vest wasa nice quality,
October 10, 2019

The vest wasa nice quality, but the snap were very cheaply installed on the vest. I had all the snap re attached. The size runs smaller then stated so I would suggest going to the next size up.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States