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LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Joe Z.
Argentina
1 review
0 helpful votes
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Very satisfied with the way
October 10, 2019

Very satisfied with the way this vest looks and fits, great price for the quality .

Date of experience: October 10, 2019
Brenda M.
Argentina
1 review
0 helpful votes
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I ordered this vest because
October 10, 2019

I ordered this vest because 2 others I tried to order are sold out. I asked to be e-mailed when they are back in stock. Now one of them appears to be discontinued. Please tell me if the vests that are sold out are really discontinued. My brother likes black vests with colorful Eagles on them in size 3 XL. Thank you, Carole Kraftschik

Date of experience: October 10, 2019
Andrew X.
Argentina
1 review
0 helpful votes
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I found the vest tight
October 10, 2019

I found the vest tight .the sizes don't match up. I open the sides up on the vest a put in eyes every two inches and laced them with a raw hide shoe lace . All said and done it gave me about two more inches of room .the vest fits and looks great now. thank god for having seams on the side.I cost me 6.00 dollars to alter it myself.

thank you Bob

Date of experience: October 10, 2019
Nick O.
Argentina
1 review
0 helpful votes
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The size runs 2 sizes
October 10, 2019

The size runs 2 sizes too small reordered vest is awesome. I'm a big guy, the vest is very comfortable and soft even new

Date of experience: October 10, 2019
Lisa P.
Argentina
1 review
0 helpful votes
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If you are looking for
October 10, 2019

If you are looking for a sharp looking quality vest, I would highly recomend this one. I am VERY pleased with everything I have bought from Leatherup and plan on at least looking here first before I purchase anything that they sell. Thank you.....

Date of experience: October 10, 2019
Steven Y.
Argentina
1 review
0 helpful votes
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the kuryakn trailer hitch fit
October 10, 2019

the kuryakn trailer hitch fit perfect on my 2005 roadking flhpi...the picture was not correct but the part # was..quick delivery and best price on net...thx. leatherup

Date of experience: October 10, 2019
George E.
Argentina
1 review
0 helpful votes
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Very nice leather vest just
October 10, 2019

Very nice leather vest just be sure to order 1 to 2 sizes larger than you want after the first return for a larger size I just chalked it up for my fat $#*! needs to lose weight.

Date of experience: October 10, 2019
Tom T.
Argentina
1 review
0 helpful votes
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Both company and product is
October 10, 2019

Both company and product is first class! My order was processed and shipped quickly. The size chart was accurate and my vest fit perfectly. I will definitely shop Leatherup.com for any future riding apparel.

Date of experience: October 10, 2019
Ruth W.
Argentina
1 review
0 helpful votes
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I think the vest is
October 10, 2019

I think the vest is a great value and I am enjoying it. Very good quality.

Date of experience: October 10, 2019
Jim H.
Argentina
1 review
0 helpful votes
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Great vest fits nice, was
October 10, 2019

Great vest fits nice, was shipped on time can't wait to wear it

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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Nice vest for a great
October 10, 2019

Nice vest for a great price. The leather is very nice & the snaps are good heavy duty ones. Looks & feels great! Very fast shipping!!

Date of experience: October 10, 2019
Sam G.
Argentina
1 review
0 helpful votes
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excellent buy, compares to vests
October 10, 2019

excellent buy, compares to vests I've looked at with prices of $50-$75

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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Excellent quality for the price,
October 10, 2019

Excellent quality for the price, had previously ordered a leather jacket, both jacket and vest compare to items costing 3 times what Leatherup charges.

Date of experience: October 10, 2019
Mark S.
Argentina
1 review
0 helpful votes
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Great vest. Very good quality,
October 10, 2019

Great vest. Very good quality, feels great. Will probably get another one as a spare.

Date of experience: October 10, 2019
Donna C.
Argentina
1 review
0 helpful votes
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Grrr! Fits like a glove...I
October 10, 2019

Grrr! Fits like a glove...I mean a vest! Absolutely love the vest, hoping to do more business with LEATHERUP SOON and that all products are picked like this for their quality.

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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I have enjoyed the vest.
October 10, 2019

I have enjoyed the vest. Fits great and looks great. I have told a lot of people about leatherup.

Date of experience: October 10, 2019
Mark E.
Argentina
1 review
0 helpful votes
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Makes for a nice summer
October 10, 2019

Makes for a nice summer vest. I think I'm at the maximum for the size I got thats gives it the "perfect fit" look. It has 2 inside pockets I wasn't expecting. Quality in appearance makes it look more expensive. I'd hate to ruin it with pins and patches.

Date of experience: October 10, 2019
Sarah T.
Argentina
1 review
0 helpful votes
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We are very happy with
October 10, 2019

We are very happy with the item we bought. My husband told all his biker buddies to buy from Leather Up.com thats how happy he was. I give it a 5 star rating and will be purchasing more products soon.

Date of experience: October 10, 2019
Rebecca Q.
Argentina
1 review
0 helpful votes
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Definitely a great vest for
October 10, 2019

Definitely a great vest for the money. Nice leather. Make sure you order a size larger than you normally wear.

Date of experience: October 10, 2019
Nancy I.
Argentina
1 review
0 helpful votes
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Great vest and my guy
October 10, 2019

Great vest and my guy looks so good in it! We think Leatherup is awesome!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States