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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Chris C.
Argentina
1 review
0 helpful votes
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nice backrest, easy to install,
October 10, 2019

nice backrest, easy to install, will not fold down for passenger, easier than Harley backrest to remove., I would purchase again,

Date of experience: October 10, 2019
Tony V.
Argentina
3 reviews
0 helpful votes
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Great back rest for the
October 10, 2019

Great back rest for the price. As usual, fantastic service from LeatherUp !

Date of experience: October 10, 2019
James V.
Argentina
1 review
0 helpful votes
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Great item at a great
October 10, 2019

Great item at a great price. Easy to install, and looks good on my 2006 Harley. I Have bought MANY items from Leatherup and have not found a bad deal yet. I will continue to buy from Leatherup. Keep up the good work.

Date of experience: October 10, 2019
Joe L.
Argentina
1 review
0 helpful votes
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Excellent product. Easy to install.
October 10, 2019

Excellent product. Easy to install. Just as good as the OEM but cost less. I was looking for a small backrest pad and this was perfect for me. I've had it on for 800 miles and fits me fine.

Date of experience: October 10, 2019
Andrew X.
Argentina
1 review
0 helpful votes
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Installed on 2014 Ultra Classic.
October 10, 2019

Installed on 2014 Ultra Classic. Intalled with not problems, everything fit very well. Does it have all the bells and whistles of the Harley backrest? NO but then again at less than half the price it does the same thing and it does it well. Adjustments to your liking may take a few minutes but its worth it.

Date of experience: October 10, 2019
Cynthia J.
Argentina
1 review
0 helpful votes
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Installed on 2014 Street Glide
October 10, 2019

Installed on 2014 Street Glide Special. Easy to put on and very comfortable. The "pouch" on the back leaves a bit to be desired {not sure what it is designed to hold}, but it is attached by velcro and easily removed. Overall it looks great, performs great, and the service from LeatherUp was great!

Date of experience: October 10, 2019
William S.
Argentina
1 review
0 helpful votes
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Great, installed myself in a
October 10, 2019

Great, installed myself in a few minutes. feels great and have no issues. was the best deal I found anywhere. So happy with my purchase.

Date of experience: October 10, 2019
Nick H.
Argentina
1 review
0 helpful votes
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Best price that I found
October 10, 2019

Best price that I found & freight was FREE. Part looks great, was very easy to install (approx. 45 min., adjustments & all ), and works exactly the way I wanted. Went on a long 300 mile ride this weekend with no back aches. Adds the extra comfort to the stock seat that I was looking for. Now I won't have to buy a $600-$700 seat w/backrest to be comfy on the long rides.

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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In very nice condition out
October 10, 2019

In very nice condition out of the box. I bought them for a 2012 Ultra limited. After drilling out the rivet holding the wire harness bracket, they fit very nicely. It took about 10 turns of the drill. Easy to do. Clean lines and no more wires and cables showing. I would highly recommend them to any one who wants to make the clean, and hide the wires.

Date of experience: October 10, 2019
George N.
Argentina
1 review
0 helpful votes
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I just installed this on
October 10, 2019

I just installed this on my 2015 Ultra Limited. Easy to install, took about 15 minutes and then another 10-15 to make the final adjustments. Great value for the price, looks good, seems durable and has plenty of adjustment options. Easy to remove and stow in the tour pack if I am in an area where I feel it could be stolen. For the price you could not do any better. Much better than paying the Harley prices which are outrageous.

Date of experience: October 10, 2019
Scott N.
Argentina
1 review
0 helpful votes
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Very fast shipping, easy to
October 10, 2019

Very fast shipping, easy to install and looks great on the bike.

Date of experience: October 10, 2019
George E.
Argentina
1 review
0 helpful votes
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Bought these with the bright
October 10, 2019

Bought these with the bright LED replacement bulbs. Still adjusting the direction but they were easy to install and add light where I need it. I have the single headlight and driving the highway in the country with the OEM bulb only made me concerned about the short range of the OEM headlight. So I also changed to the Kuryakan phase 7.

Date of experience: October 10, 2019
Tom T.
Argentina
1 review
0 helpful votes
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Glenn T. - Thomaston, GA
October 10, 2019

Glenn T. - Thomaston, GA

Great addition to my V Star 650. Girl Friend and Daughter like the extra support and comfort and they are a nice addition to the chrome. They were tricky to install with just two hands and I wound up using only one of the curved washers on each first round. Result, they wouldn't stay folded. Second round I finally got all the washers installed and had a better fit, but one would sometimes fall when riding single. For whatever reason, after some use, they both stay folded and never fall. I am now completely satisfied. Do save the original cotter pins, the ones supplied are too big. Be sure to order the splined adapters. I had no issues with them. As always Leatherup is the place to shop.

Date of experience: October 10, 2019
Steven I.
Argentina
1 review
0 helpful votes
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Very nice, but wish there
October 10, 2019

Very nice, but wish there were lights on both sides like my front Kuryakyn lights.

Date of experience: October 10, 2019
Elizabeth V.
Argentina
1 review
0 helpful votes
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Purchased with the Splined adapter
October 10, 2019

Purchased with the Splined adapter for a 2003 Shadow Spirit. Easy install. A lot better foot comfort than the stock pegs. Might buy a second set for passengers.

Date of experience: October 10, 2019
Tony M.
Argentina
1 review
0 helpful votes
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I havent really tried them
October 10, 2019

I havent really tried them yet with a passenger, but I do have them mounted on my Vic XC. Must say they look awesome. One of the things I really liked was they are ajustable. Hopefully my girlfriend will like them as much as I do.

Date of experience: October 10, 2019
Karen X.
Argentina
1 review
0 helpful votes
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Super Jacket and VALUE. I
October 10, 2019

Super Jacket and VALUE. I needed a size change and Leatherup was so easy to work with! I will buy from them again.

Date of experience: October 10, 2019
Paul Y.
Argentina
1 review
0 helpful votes
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This is simply one of
October 10, 2019

This is simply one of the best motorcycle jackets I have owned. Versatile, excellent quality, great protection, stylish, and warm enough when it's forty degrees. I normally wear a large jacket, but ordered an XL for extended arm length (fits nicely), and there's a bit more room to wear a sweater underneath for more warmth. This is a serious jacket for serious motorcyclists. Thank you Joe Rocket and LeatherUp!

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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love it...simply the most comfortable
October 10, 2019

love it...simply the most comfortable jacket...once you break it in...bought it a size too big and it fits perfect except the waste....but no one makes them to be xxl and still fit a 34 waiste

Date of experience: October 10, 2019
Margaret E.
Argentina
1 review
0 helpful votes
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Looks good, lots of chrome
October 10, 2019

Looks good, lots of chrome and functional. It gives your bike a different look.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States