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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben M.
Argentina
1 review
0 helpful votes
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These didn't fit me just
October 10, 2019

These didn't fit me just right and I cannot return because it's past 30 days so make sure to check your merchandise as soon as you get it because you might run out of time. I can't comment any further because I did not wear them at all outside of the house so as not to scratch them.

Date of experience: October 10, 2019
Angela L.
Argentina
1 review
0 helpful votes
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I bought these boots for
October 10, 2019

I bought these boots for my wife. We got them in three days! She really likes the quality. The size was perfect. She likes the low profile toe box and reinforced gear shift area. The engraving is a nice touch. The price was reasonable, too.

Date of experience: October 10, 2019
Tom W.
Argentina
1 review
0 helpful votes
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These are passenger boots. Have
October 10, 2019

These are passenger boots. Have not ridden with them yet. They seem well made and very comfortable. We'll have to wait to see how they hold up.

Date of experience: October 10, 2019
Virginia M.
Argentina
1 review
0 helpful votes
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BOUGHT THESE FOR MY WIFE,
October 10, 2019

BOUGHT THESE FOR MY WIFE, SHE LIKES THE BOOTS, WILL BE GREAT FOR RIDING THE ISSUE IS THAT THEY ARE STIFF AND THE ONE DIGS INTO HER ANKLE SOME WHEN SHE WALKS, WILL PROBABLY JUST NEED SOME TIME TO BREAK IN. OVERALL GOOD BOOT FOR THE PRICE.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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love this jacket, perfect fit,
October 10, 2019

love this jacket, perfect fit, awesome looks, good protection

Date of experience: October 10, 2019
Martha Q.
Argentina
1 review
0 helpful votes
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Great riding boots! I have
October 10, 2019

Great riding boots! I have only been riding a few years now, but wanted a boot that would offer comfort, protection, and not get scuffed when shifting gears. These boots fit true to size; even a bit a room in the toe box so my toes don't feel smooched. The top of the boot is a bit wide and rubs my leg, but that's more of me just not being used to wearing boots. I don't notice the rubbing at all when riding. The extra piece on top of the toe still looks great despite all the shifting I've done over the last year or two.

Date of experience: October 10, 2019
Mike K.
Argentina
1 review
0 helpful votes
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Good all around suit. Got
October 10, 2019

Good all around suit. Got the neck tight but would still recommend a neck gaiter or balaclava if you're gonna do any wet highway riding. Definitely looks good and performs well for the money

Date of experience: October 10, 2019
Virginia D.
Argentina
1 review
0 helpful votes
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Nice sound quality. Instructions are
October 10, 2019

Nice sound quality. Instructions are to follow for first time installer. In fact you are probably better off without the instructions.

Date of experience: October 10, 2019
Michael J.
Argentina
1 review
0 helpful votes
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Bought for my son to
October 10, 2019

Bought for my son to go with his first bike. The jacket is a little tight, but the pants fit well.

Date of experience: October 10, 2019
Sarah F.
Argentina
1 review
0 helpful votes
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If you're looking for a
October 10, 2019

If you're looking for a head turner this helmet will do it. I was attracted to the graphics of the helmet and that it was a modular as well. The price fit my budget, very easy to use. I'm normally a 53-54 but small fit me just right. My co-workers know that I'm a helmet junkie and numerous of outfits to match. Most of all I'm a woman and I love it!

Date of experience: October 10, 2019
Dan H.
Argentina
1 review
0 helpful votes
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I bought this jacket in
October 10, 2019

I bought this jacket in addition to my Joe Rocket Men's Black Phoenix 5.0 Jacket because as a new rider, I felt the black did not give me enough visibility. The neon 5.0 makes me visible and stylish at the same time. I live in the South Bay and commute daily in thick freeway and street traffic to law school in downtown Los Angeles. I'm like a neon light bulb out there and cars give me distance. The mesh is perfect for the L.A. heat, and the C.E. armor fits snug in the right places. Doesn't move around like the armor in my Xelement riding pants. I give the jacket 5 stars because it is great quality, stylish, and a trusted brand. My black phoenix 5.0 is a large but fits snug if I have the liner in. I bought the neon in an XL and it fits much better. I'm short (5'7", 200 lbs) but have a muscular upper body and the sleeve length is perfect. Great Jacket!

Date of experience: October 10, 2019
Margaret W.
Argentina
1 review
0 helpful votes
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I agree with rating below.
October 10, 2019

I agree with rating below. This is an excellent jacket, great visibility, the weight is perfect for warmer weather, and it works well with or without the liner. Great jacket!

Date of experience: October 10, 2019
Michelle K.
Argentina
1 review
0 helpful votes
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Very solid feeling helmet. Love
October 10, 2019

Very solid feeling helmet. Love the shaded visor. Fits awesome

Date of experience: October 10, 2019
Bob E.
Argentina
1 review
0 helpful votes
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The helmet arrived in a
October 10, 2019

The helmet arrived in a very timely manner, was well packaged, and is very solidly made without being too heavy but I would recommend buying 1 size larger that the sizing chart says. My wife and I both measured and came up with same measurement which was the smallest in large but it was too tight so I exchanged it for an XL and it fits me perfectly.

Date of experience: October 10, 2019
Ben E.
Argentina
1 review
0 helpful votes
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Great fitting jacket. Great airflow.
October 10, 2019

Great fitting jacket. Great airflow. I love the idea of having the rain shield on the inside that can be zipped out. I carry the rain shield with me all of the time in my hard bag. It's compact and easy to store on the bike. I have the mesh Joe Rocket pants as well, so they connect in the back easily. I would highly recommend this jacket. I can't speak to durability, since it is new. I'll just have to wait and see.

Date of experience: October 10, 2019
William M.
Argentina
1 review
0 helpful votes
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Awesome jacket. Great fit and
October 10, 2019

Awesome jacket. Great fit and is well ventilated for these hot summer days!! My new favorite jacket!!

Date of experience: October 10, 2019
Karen C.
Argentina
1 review
0 helpful votes
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These bars are just what
October 10, 2019

These bars are just what the doctor ordered if you don't what to go too high with your bars. Good height for a great price. These are made very good and have a shine that won't quit.

Date of experience: October 10, 2019
Ben S.
Argentina
1 review
0 helpful votes
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Order promptness deserves 5 stars.
October 10, 2019

Order promptness deserves 5 stars. Jacket is just what I expected. Fits great other than I don't have the arms of a primate but this is a constant issue for me since I'm 4'11" tall. I wear a women's size 16 and ordered the 2XL. It zips up (inner and outer ones) with no tugging or pulling. I would suggest if ordering to go by a combination of your bust size and hip size to get the perfect fit. I would highly recommend this jacket to others.

Date of experience: October 10, 2019
Stephen S.
Argentina
1 review
0 helpful votes
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Since there were no reviews
October 10, 2019

Since there were no reviews for any Joe Rocket jackets before I ordered this for my wife, I actually ordered it by the size chart. That was a mistake. Just like all the leather jackets---ORDER UP A SIZE! Other than that, the jacket looks great and of good quality. Will send in and exchange. Hope this helps.

Date of experience: October 10, 2019
James X.
Argentina
1 review
0 helpful votes
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Awesome jacket! Had to return
October 10, 2019

Awesome jacket! Had to return for larger size, like previous reviews. The return was quick & easy & the new jacket fits great.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States