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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jennifer R.
Argentina
1 review
0 helpful votes
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Bought this jacket for my
October 10, 2019

Bought this jacket for my son, the pictures shown don't do this justice. Seeing it in person is a whole lot better. The expression on the wolf is priceless. It's a good weight jacket that he's able to wear it during the days here in the south.

Date of experience: October 10, 2019
Dave Y.
Argentina
1 review
0 helpful votes
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Shipping was fast, product was
October 10, 2019

Shipping was fast, product was as described and installation was very simple. Made quite a difference to the sound of my 1999 Honda Shadow Spirit 1100, from a kitten to a lion.

Date of experience: October 10, 2019
Thomas N.
Argentina
1 review
0 helpful votes
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I recieved the True Dual
October 10, 2019

I recieved the True Dual pipes I ordered on time. The instructions from cobra was very helpful - http://www.cobrausa.com/exhaust_detail.php?make_id=8&model_id=407&product_id=2675&model=FLHTC-ELECTRA GLIDE CLASSIC (97-01)&product_type=MotorcycleExhausts&product=True Dual Headpipes

It took about 4 hous to complete the job, but I am not a mechanic. The sound is much deaper and you definately hear both cylinders.

PMB

Date of experience: October 10, 2019
Melissa W.
Argentina
1 review
0 helpful votes
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Again, Cobra comes through beautifully!
October 10, 2019

Again, Cobra comes through beautifully! A nice, strong, well designed, chrome Luggage carrier - perfect for my Sissy Bar large luggage and anything else I may want to carry. Great looks!

John E. Stevens

Jamesville, NY

Date of experience: October 10, 2019
Margaret R.
Argentina
1 review
0 helpful votes
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The jacket liner seems to
October 10, 2019

The jacket liner seems to work ok. I wore it under my flannel shirt with a leather vest at 40 degrees. Under the leather I stayed warm and everywhere else I couldn't. Just FYI... it is a jacket liner so it is what I expected. I am a little irritated that there is so little information, having never used this. I have gloves and Jacket liner. I would need to have a separate cable to use the gloves without the jacket liner, and I did not need a dual controller for gloves and liner. I would just send the dual controller back, but I may get pants, or I may have a passenger who needs to plug in. But again, no information on what is needed overall to fit your needs, so if you don't know, you are just stumbling into it and may be buying what you don't need or not getting, and have to wait, for what you do need.

Date of experience: October 10, 2019
Kevin Y.
Argentina
1 review
0 helpful votes
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This luggage rack fits just
October 10, 2019

This luggage rack fits just perfect with the Cobra sissy bar.

Date of experience: October 10, 2019
Peter Q.
Argentina
1 review
0 helpful votes
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An ideal piece of clothing,
October 10, 2019

An ideal piece of clothing, however, with, "cheap", written all over it. For instance, zipper placed on wrong side and fit was a bit tight. Now, I do not regret the purchase though!!!!!

Date of experience: October 10, 2019
Sharon J.
Argentina
1 review
0 helpful votes
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I picked the Bakup model
October 10, 2019

I picked the Bakup model for my '09 Yamaha Royal Star Venture because of the looks. I wanted a understated OEM look without a lot of chrome to polish (or rust) so the stainless steel was a no-brainer for me. This is an absolutely perfect fitting backrest. Installation was very straight forward. Do be careful though trying to pry a little extra room between the frame and the rear fender spacer stand offs. I accidentally misaligned the holes and had to force the bolts to line back up with the existing holes in the fender. The backrest is easily adjustable so it can fit as firmly against your back as desired. I would definitely purchase this model again.

Date of experience: October 10, 2019
Virginia Q.
Argentina
1 review
0 helpful votes
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I love this backrest! I
October 10, 2019

I love this backrest! I have spinal degeneration and could not ride anymore. With this backrest I am back in the saddle once again. It fit the stock seat of my 2003 VTX1800R perfectly and installed in about 10 minutes. It also is spring loaded so you can push it down forward flat to the seat when you mount your bike insted of swinging your leg over top of it. Very well constructed and well worth the money. I am a return customer at LeatherUp and I must say Very Satisfied with price and quality of products.

Date of experience: October 10, 2019
Shirley N.
Argentina
1 review
0 helpful votes
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Perfect in every way for
October 10, 2019

Perfect in every way for my Vulcan 900 Classic LT. Although it only lists up to 2011 it does fit correctly on a 2013 and was very easy to install. Be aware that there are 2 versions, one for the Cobra back rest and one for the OEM Kawasaki back rest. This is the one for OEM. Beware of live chat. Not helpful. I called to see if this would fit my 2013 and the foreign sounding assistant said this would not fit my OEM backrest even though it plainly says "Made to fit only Kawasaki O.E.M. backrests". So I called and talked to a more knowledgeable party. If you have an OEM Kawasaki back rest, buy it. You won't be disappointed.

Date of experience: October 10, 2019
Ruth P.
Argentina
1 review
0 helpful votes
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This luggage rack fits perfectly
October 10, 2019

This luggage rack fits perfectly on my 2009 Vulcan 900 Classic LT. It took me on;y 10 minutes to install it. Highly recommended.

Date of experience: October 10, 2019
Dave U.
Argentina
1 review
0 helpful votes
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Purchased this in 2013 and
October 10, 2019

Purchased this in 2013 and put it on my Kawasaki Vulcan 900 Classic LT. Have used it for 3 years. Today it broke, and put a huge gouge in my rear fender. Luggage rack just cannot take much weight. I had a plastic trunk on it, with a few items in it (sunscreen, gloves, sunglasses, bottle of water, etc.). I do not recommend this rack if you are going to put anything on it long-term.

Date of experience: October 10, 2019
Anthony V.
Argentina
1 review
0 helpful votes
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Great luggage rack at half
October 10, 2019

Great luggage rack at half the price of kawasaki brand rack. I have a 2014 VN900 Classic LT and this rack fits the OEM backrest perfectly. 4 bolts and done. Looks great, quality is top notch. If you want a luggage rack for your bike, do yourself a favor and buy this one and then buy a pair of chaps, gloves, and jacket with the money you save over the OEM rack.

Date of experience: October 10, 2019
Barbara G.
Argentina
1 review
0 helpful votes
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I normally wear size xl
October 10, 2019

I normally wear size xl and I have a 40 waist. I ordered 3x and it doesn't fit around my waist. So I obviously need a 4x or 5x. Other than that it's a nice denim vest.

Date of experience: October 10, 2019
Scott O.
Argentina
1 review
0 helpful votes
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This denim vest is worth
October 10, 2019

This denim vest is worth more than what I paid for. I bought two of them one for me and one for my riding buddy. He was surprised at the price I paid for them. I normally wear XL but I chanced it and bought 2XL since I was going to put a Indian motorcycle patch on this vest and wear it over my brown leather motorcycle jacket. The fit was perfect and the look was spot on. I would recommend this to other motorcycle riders and also for people that wanted a blue denium vest that did not break the bank. I went to a mall recently and noticed the old blue denim jackets I bought many years ago in the Navy for $15 plus is now going for over $70 so these denim vest are worth every penny for less money spent.

Date of experience: October 10, 2019
Jason S.
Argentina
1 review
0 helpful votes
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Nice vest. Runs on the
October 10, 2019

Nice vest. Runs on the small side. Would recommend ordering at least two sizes larger than you normally would.

Date of experience: October 10, 2019
Amy U.
Argentina
1 review
0 helpful votes
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This is a different type
October 10, 2019

This is a different type of vest. A little fashion not hard core. I have multiple vests and this one is great & the price can not be beat!

Date of experience: October 10, 2019
Barbara H.
Argentina
1 review
0 helpful votes
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Runs really really small. I
October 10, 2019

Runs really really small. I normally wear XL so I ordered 2xl after reading reviews. It didn't fit. It costs more to send it back so I donated it to a charity. I then ordered a 3xl and I love it

Date of experience: October 10, 2019
Martha D.
Argentina
1 review
0 helpful votes
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in all honesty I'm a
October 10, 2019

in all honesty I'm a 48 chest so I normally buy a size bigger in all clothes (t shirts or sweatshirts) so a 2xl. I've read they run small so I purchased a 3xl. the vest fits okay over a t shirt and that's unbuttoned, can't really wear comfortably that is open with a sweatshirt. I can't button the vest without being uncomfortable...I would like to get a 4xl (and would recommend 2 sizes up for anyone) but I have to pay shipping cost for return. USPS is roughly $12 and Fed Ex is about $10. I paid $14.95 for the vest. that's kinda a problem for me when to return it means paying almost for another vest. so it appears I am stuck with the 3xl. but that is the price for buying online.

Date of experience: October 10, 2019
Brian Z.
Argentina
1 review
0 helpful votes
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Excellent product as always.HOWEVER VERY
October 10, 2019

Excellent product as always.HOWEVER VERY DISSATISFIED with customer servixe had an issue f oily rst time SHE was very rude . Been a customer for three years she called me a liar even though I had a email from leather-up.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States