Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Patricia F.
Argentina
1 review
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

This tube is great in
October 10, 2019

This tube is great in cold weather. It doesn't have as much stretch as the standard tube, but the fleece lining is very comfortable and warm

Date of experience: October 10, 2019
Laura Q.
Argentina
1 review
0 helpful votes
Follow Laura Q.
Unfollow Laura Q.
Share Review
Report Review

I really like the design
October 10, 2019

I really like the design and its built really well. Def keeps my face warm. ok now for the down side. ITS TIGHT!!! I have a small face so I know someone with a larger head will have problems. after about an hour of wearing this I cant take it anymore. it feels like my nose is about to break in half. I've tried all different ways to wear it. If it only fit a little bigger it would be perfect. I hope it stretches out over time. Everything else is great besides the small size.

Date of experience: October 10, 2019
Mark H.
Argentina
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

Great product which cuts down
October 10, 2019

Great product which cuts down on road film and the bugs. Nice and light which is a benefit for the Florida weather and it is breathable. It also adds protection when getting caught in the rain. I bought one of these for my wife (blue) and one for me (black), and we both think they are great. Outstanding price and the shipping was fast.

Date of experience: October 10, 2019
Anthony J.
Argentina
1 review
0 helpful votes
Follow Anthony J.
Unfollow Anthony J.
Share Review
Report Review

The actual color is much
October 10, 2019

The actual color is much better than the picture, the feel of wear it is fantastic, I then order another for my mother which I think it is very convinient for her to put in bring it anywhere and use it when it is needed. Order it, can be wrong especially the price is fair.

Date of experience: October 10, 2019
Martha Z.
Argentina
1 review
0 helpful votes
Follow Martha Z.
Unfollow Martha Z.
Share Review
Report Review

Ordered this due to the
October 10, 2019

Ordered this due to the black being out of stock.

I'm expecting this unit to work well with the neoprene/fleece face mask for the cool to cold days of riding this spring and late fall or high in the mountains this summer.

I've noticed many riders forget the open V in the neck line of clothing until they are on the road and away from home. That open little pocket at the throat needs protection as well.

If you enjoy riding early spring through late fall untill the first snow you need one of these. You can then keep both hands on the bars instead of one covering your throat.

Stay warm while you ride; its more comfortable.

Good unit, light enought to stow and carry with me all of the time, sufficient to cover the neck, seems to be slightly wind resistant. I'm sure I will like it and be glade I have it when needed.

Date of experience: October 10, 2019
Laura P.
Argentina
1 review
0 helpful votes
Follow Laura P.
Unfollow Laura P.
Share Review
Report Review

A nice, BIG cable lock.
October 10, 2019

A nice, BIG cable lock. It will coil up, but it is what it is... sturdy and durable, so it should last a long long time.

Date of experience: October 10, 2019
Martha M.
Argentina
1 review
0 helpful votes
Follow Martha M.
Unfollow Martha M.
Share Review
Report Review

I will travel with this
October 10, 2019

I will travel with this lock-heavy-not a bicycle lock

Date of experience: October 10, 2019
Scott F.
Argentina
1 review
0 helpful votes
Follow Scott F.
Unfollow Scott F.
Share Review
Report Review

Ordered these boots for my
October 10, 2019

Ordered these boots for my 13 year old grandson. The boots are great quality. My grandson loves how comfortable they are. They are soft on the inside. He also loves the colors. I am very pleased with my purchase of these quality boots.

Date of experience: October 10, 2019
Betty U.
Argentina
1 review
0 helpful votes
Follow Betty U.
Unfollow Betty U.
Share Review
Report Review

nice quality, thickness and length.
October 10, 2019

nice quality, thickness and length. comes with 2 keys. can't really coil it, just loop it like it shows. So it might be tough to transport unless you have big saddlebag to slip it into. I don't so this lock will stay at home and my disc brake lock will travel with me.

Date of experience: October 10, 2019
Sandra L.
Argentina
1 review
0 helpful votes
Follow Sandra L.
Unfollow Sandra L.
Share Review
Report Review

I consider LeatherUp.come to have
October 10, 2019

I consider LeatherUp.come to have very high quality in leather clothing and accessories. My leather letterman's jacket is well stitched and comfortable. My wife says it looks great on me.

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

Nice and tough cable lock.
October 10, 2019

Nice and tough cable lock. couldn't be happier with this device, looks super strongl and I believe that I will have a cable lock for a long time,,,,knock on wood!

Date of experience: October 10, 2019
James H.
Argentina
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

I got this Boss sound
October 10, 2019

I got this Boss sound system. It sounds and looks very good like the volume control knob. My old system was not ease to use if you had gloves on this one you can use with gloves. over all I like it so far. Durability not sure have not had it very long.

Date of experience: October 10, 2019
Joe K.
Argentina
1 review
0 helpful votes
Follow Joe K.
Unfollow Joe K.
Share Review
Report Review

Like the jacket a lot.
October 10, 2019

Like the jacket a lot. Considering the modest price, it's much nicer than I had expected.

Date of experience: October 10, 2019
Anthony F.
Argentina
1 review
0 helpful votes
Follow Anthony F.
Unfollow Anthony F.
Share Review
Report Review

Quickly became my "favorite" jacket.
October 10, 2019

Quickly became my "favorite" jacket. Good fit and finish with a very nice overall feel. I like it so much I'll order a couple as gifts.

Date of experience: October 10, 2019
Maria D.
Argentina
1 review
0 helpful votes
Follow Maria D.
Unfollow Maria D.
Share Review
Report Review

Great jacket! My husband is
October 10, 2019

Great jacket! My husband is crazy about it! The fit is true to size, too!

Date of experience: October 10, 2019
Betty L.
Argentina
1 review
0 helpful votes
Follow Betty L.
Unfollow Betty L.
Share Review
Report Review

Jim really likes the feel
October 10, 2019

Jim really likes the feel and fit of his jacket..Great price too. Fast shipping. Thanks. I will be buying from LeatherUp again..

Marigold

Date of experience: October 10, 2019
Deborah K.
Argentina
1 review
0 helpful votes
Follow Deborah K.
Unfollow Deborah K.
Share Review
Report Review

I ordered a XL, XXL,
October 10, 2019

I ordered a XL, XXL, and an 3XL jackets for my sons and myself. They are well worth the price paid. Do not expect an utrasoft goatskin which normally sells for $400. But they are fine for cool weather.

The only problem is that they all tended to run a little small. So order one size larger. I gave the two larger ones to my boys and donated the smaller on to a local charity.

Date of experience: October 10, 2019
Eric I.
Argentina
1 review
0 helpful votes
Follow Eric I.
Unfollow Eric I.
Share Review
Report Review

Boyfriend loved this gift...well made
October 10, 2019

Boyfriend loved this gift...well made and attractive. Recommend protecting the suede, as it is soft and perfect. Thanks LeatherUp!

Date of experience: October 10, 2019
Betty Z.
Argentina
1 review
0 helpful votes
Follow Betty Z.
Unfollow Betty Z.
Share Review
Report Review

Awsome jacket. Always a great
October 10, 2019

Awsome jacket. Always a great deal from leatherup.com I would recommend them to anyone. Buy somewhere else and you WILL pay more.

Date of experience: October 10, 2019
Peter V.
Argentina
1 review
0 helpful votes
Follow Peter V.
Unfollow Peter V.
Share Review
Report Review

I've been wanting this jacket
October 10, 2019

I've been wanting this jacket for years. I searched high and low but could never find it. When I did I was blown away by the price. I couldn't believe you could sell this jacket for $29.95. When I received it and saw the high quality, I had to tell everybody I know. It's definitely five stars.

Richard

New City, NY

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States