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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Betty O.
Argentina
1 review
0 helpful votes
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I gave this jacket a
October 10, 2019

I gave this jacket a 4 star, could easily give it a 5 considering price. This jacket fits nicely, I am a large size shirt, so I got an XLarge jacket. Good quality, a great price. It could sell for twice the price at a retailer. It looks like what it is... a good suede jacket. I recommend LeatherUp!

Date of experience: October 10, 2019
Nancy F.
Argentina
1 review
0 helpful votes
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This is my SECOND purchase
October 10, 2019

This is my SECOND purchase of this jacket!!! It is just perfect and fits true to size. Thanks so much LeatherUp and I will definetely be making more purchases for the holidays!!!

Date of experience: October 10, 2019
Dorothy T.
Argentina
1 review
0 helpful votes
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I've worn mine several times
October 10, 2019

I've worn mine several times now and I have to say I'm quite surprised how great a value this jacket is! I own 7-8 other leather jackets of varying styles and this "bomber" style suites me very well when I'm not riding one of my motorcycles. Suede doesn't work for a bike jacket but for most other casual purpose it serves nicely. The low price is the kicker though!

Date of experience: October 10, 2019
Tom A.
Argentina
1 review
0 helpful votes
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My old jacket needed replaced.
October 10, 2019

My old jacket needed replaced. Frankly, I wanted a better looking jacket than my old one. I decided to try this one. For the price, I couldn't go too wrong.

I am astounded at the value of this. The jacket is comfortable and good looking. I wear it to about "high 20s" temperature and stay warm. This is a great value. I strongly suggest that if you need something in the "high 20s" to "high 40" temps and want to look good, this is the jacket

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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It's true about the whole
October 10, 2019

It's true about the whole "order a size larger", bit. I took the advise and am glad I did. I wonder if the motorcycle jackets are the soam or do they run even smaller than the regular jackets? Anyway, a great jacket at a steal. Thanks, LU.

Date of experience: October 10, 2019
Melissa V.
Argentina
1 review
0 helpful votes
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Great price. Fast shipping. Perfect
October 10, 2019

Great price. Fast shipping. Perfect fit. This is my third purchase. I'll be back for more!

Date of experience: October 10, 2019
Deborah J.
Argentina
1 review
0 helpful votes
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My husband had one just
October 10, 2019

My husband had one just like this one that he bought over 10 years ago for $80 that he loved and just recently the zipper broke. After going all over to different department stores I found this one that is almost identical for only $30. I was very impressed when it arrived and so was my husband. Looks great, and what a deal.

Date of experience: October 10, 2019
Dan D.
Argentina
1 review
0 helpful votes
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I was so happy with
October 10, 2019

I was so happy with the two similar jackets I bought for myself, I bought this one for my son-in-law. It looks, and smells great and it is a very quality item. I would (and have) recommend this merchandise to anyone. Oh, and the price is phenominal!

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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The jacket arrived with small
October 10, 2019

The jacket arrived with small holes in both pockets. However the quality of the jacket makes it easy to overlook these flaws. I ordered "one size up" as was recommended, and it is a great fit. Very high quality suede, and for such a lightweight jacket, it is very warm. This jacket EXCEEDED all my expectations, and for the price is a steal!

Date of experience: October 10, 2019
Jennifer D.
Argentina
1 review
0 helpful votes
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Great jacket at a graet
October 10, 2019

Great jacket at a graet price. It fits like a glove and is perfect for the early fall or late spring. You can't beat it for the price.

Joe from Jersey.

Date of experience: October 10, 2019
Betty I.
Argentina
1 review
0 helpful votes
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Amazing jacket. This jacket is
October 10, 2019

Amazing jacket. This jacket is loaded with value!! The quality and workmanship are outstanding, very nice leather, perfect fit, fast shipping......... Couldn't be happier. And the price....... What's not to like about the price........ I was so pleased, I ordered two more jackets!!!

Date of experience: October 10, 2019
Diane V.
Argentina
1 review
0 helpful votes
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I love this jacket!! Perfect
October 10, 2019

I love this jacket!! Perfect fit, true to size, beautiful quality and a fantastic price. My man looks great in it and the suede is perfect to make it either casual with jeans or dressed up. Highly recommended for sure.

Date of experience: October 10, 2019
Rebecca U.
Argentina
1 review
0 helpful votes
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My jacket came quickly. Quality
October 10, 2019

My jacket came quickly. Quality is second to none, just as all products I have boughten here. Top Shelf!

Date of experience: October 10, 2019
Frank R.
Argentina
1 review
0 helpful votes
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I ordered this on Monday.
October 10, 2019

I ordered this on Monday. It was delivered Saturday. Fast shipping! I'm still amazed at what you get for the money. This suede jacket is even nicer than the leather jacket I bought from Leather Up earlier this year. My only complaint is that there is only one color choice. A Brown, Tan or Rust colored one would get my money. Actually, I'd be tempted to order one in each color. Please carry them in another color.

Date of experience: October 10, 2019
Alex R.
Argentina
1 review
0 helpful votes
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Very nice jacket.The size was
October 10, 2019

Very nice jacket.The size was perfect!Couldn't believe the quality for the price!Very fast shipping!As always ,excellent service!

Date of experience: October 10, 2019
John U.
Argentina
1 review
0 helpful votes
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The same great LeatherUp quality
October 10, 2019

The same great LeatherUp quality and price I enjoy, time and again. The jacket is nice enough to wear to my corporate job, but just as stylish running errands or shopping. Like all the leather products, it's warm and well made. Great Jacket and unbelievable price.

Date of experience: October 10, 2019
John H.
Argentina
1 review
0 helpful votes
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I have yet to be
October 10, 2019

I have yet to be disappointed in any purchase I have ever made from LeatherUp (maybe ten of them over the years). That is still the case. I got this jacket at an unbelievable price and it is pure quality suede. The fit is true and the look is terrific. I am 6' 220, wide shoulders, thick chest, and 36" waist. I wear XXL or 18 1/2 dress shirts with 35-36" sleeves. I got the XXL and, as I said, the fit was perfect. Buy this jacket!

Date of experience: October 10, 2019
Stephen D.
Argentina
1 review
0 helpful votes
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Really really pleased with this
October 10, 2019

Really really pleased with this jacket! The shipping was super fast! The black is really really black, so sharp! Price was excellent, less then one of our dinners out! Great deal, great product. Not sure on warmth yet, has not been cold yet.

Date of experience: October 10, 2019
Carol M.
Argentina
1 review
0 helpful votes
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Fantastic! Love the jacket, it
October 10, 2019

Fantastic! Love the jacket, it was at a great price, and the shipping was very fast. This will be my first stop the next time I need a jacket.

Date of experience: October 10, 2019
Jennifer Y.
Argentina
1 review
0 helpful votes
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Installed on my vstar950 with
October 10, 2019

Installed on my vstar950 with cobra pipes. Easy to install and has cured most of the backfiring during decal.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States