Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Lynn L.
Unfollow Lynn L.
Share Review
Report Review

Impressed
October 30, 2021

Size chart is easy to understand and follow. I like the variety of styles and features.

Date of experience: September 30, 2021
New Jersey
1 review
0 helpful votes
Follow Van Y.
Unfollow Van Y.
Share Review
Report Review

Great Helmet at a reasonable price!
October 30, 2021

Fast, easy and has an item in stock, ready for shipment. I cant believe nobody has helmets in stock. You do.

Date of experience: September 30, 2021
Florida
1 review
0 helpful votes
Follow Joellen Y.
Unfollow Joellen Y.
Share Review
Report Review

Confusing messages
October 29, 2021

I could not understand the sizing chart. Also received a discount code in email. When I applied it to the order, it said it was not valid then it applied a $14.12 discount to the order. How confusing is that?

Date of experience: September 29, 2021
Washington
1 review
0 helpful votes
Follow Irma E.
Unfollow Irma E.
Share Review
Report Review

Happy customer
October 28, 2021

Thank you for your outstanding service. Sincerely Greg Dore'. Two exchanges due to wrong size went flawlessly.

Date of experience: September 28, 2021
Michigan
3 reviews
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

Skull cap
October 28, 2021

Cool beans experience, easy to find what I needed. So it was a easy buy.

Date of experience: September 27, 2021
Maryland
3 reviews
0 helpful votes
Follow Samuel X.
Unfollow Samuel X.
Share Review
Report Review

Good boot choice at LeatherUp
October 28, 2021

Efficient. Good product. Well reviewed. Easy to order.

Date of experience: September 27, 2021
Colorado
1 review
0 helpful votes
Follow Jonathan B.
Unfollow Jonathan B.
Share Review
Report Review

Awesome jacket
October 28, 2021

Quick and easy to use. Well made products at a good price. More than satisfied

Date of experience: September 27, 2021
New Jersey
1 review
0 helpful votes
Follow nichole H.
Unfollow nichole H.
Share Review
Report Review

Best leather jacket ever
October 27, 2021

I love that you can take off the sleeves, that's like the greatest thing on a jacket

Date of experience: September 27, 2021
New Jersey
1 review
0 helpful votes
Follow Angelo N.
Unfollow Angelo N.
Share Review
Report Review

Great Quality, Great Price
October 27, 2021

Very easy to purchase and fast delivery for no additional cost.

Date of experience: September 27, 2021
California
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Good fit
October 25, 2021

Shipped fast, product is as described. Armor is in all the right places.

Date of experience: September 25, 2021
Pennsylvania
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Good place to order from
October 25, 2021

It was great going to order more I love my coat gloves

Date of experience: September 24, 2021
Nevada
1 review
0 helpful votes
Follow Kenneth R.
Unfollow Kenneth R.
Share Review
Report Review

Good quality leather, smooth lambskin
October 25, 2021

Good shopping experience! The leather jacket fit me perfectly!

Date of experience: September 24, 2021
California
1 review
0 helpful votes
Follow Allen Z.
Unfollow Allen Z.
Share Review
Report Review

This "Armored Jacket is about as "Armored" as a padded bra. I thought it was going to be actually what it said.

Date of experience: September 24, 2021
Wisconsin
1 review
0 helpful votes
Follow Genevieve E.
Unfollow Genevieve E.
Share Review
Report Review

I Love my jacket,
October 24, 2021

Very happy easy to order and the sight was easy to use

Date of experience: September 24, 2021
Louisiana
1 review
0 helpful votes
Follow Robert Q.
Unfollow Robert Q.
Share Review
Report Review

Jacket show up in time. It's well made, but the leather is paper thin. My previous leather shirt/ jacket was much thicker an the jacket an lasted 10 years. With the jacket/shirt being so thin I don't see it lasting as long.

Date of experience: September 24, 2021
Nevada
1 review
0 helpful votes
Follow Mike U.
Unfollow Mike U.
Share Review
Report Review

Quick and easy! Tracking system was right on! Jacket is great!

Date of experience: September 23, 2021
California
2 reviews
0 helpful votes
Follow Monica N.
Unfollow Monica N.
Share Review
Report Review

Perfect fit
October 23, 2021

I so looking forward to riding in this pair of leather jeans! Love the stretch. Lightweight for California warm weather. I'm 5'6" and 170 lbs size 12 fits perfectly on this 70 year old body. I have other leather riding pants but think these will be my new favorite due to the give. Thanks Leather Up. Will update on fit after a 300 mile day.

Date of experience: September 23, 2021
Missouri
1 review
0 helpful votes
Follow HELEN C.
Unfollow HELEN C.
Share Review
Report Review

Perfect!
October 23, 2021

The boots were delivered quickly, they fit, and they're gorgeous! Perfect

Date of experience: September 23, 2021
Texas
1 review
0 helpful votes
Follow Randy K.
Unfollow Randy K.
Share Review
Report Review

I ask for the 6wk payment plan, your app JUT iged it. My purchase was as described, fit well and quality skin great folks to deal with nuff said!

Date of experience: September 22, 2021

Let's see how it goes, after I get my purchase I'll...
September 17, 2021
Previous review

Let's see how it goes, after I get my purchase I'll define my thoughts!

Date of experience: August 17, 2021
Ohio
2 reviews
0 helpful votes
Follow Steven Y.
Unfollow Steven Y.
Share Review
Report Review

To big
October 22, 2021
Updated review

It seem to be easy I hope my order is delivered without problems Everything was good

Date of experience: September 22, 2021

It seem to be easy I hope my order is delivered without...
October 20, 2021
Previous review

It seem to be easy I hope my order is delivered without problems

Date of experience: September 20, 2021

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States